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Community Engagement Coordinator

4 months ago

Conway, United States Lower Cape Fear LifeCare Full time
Job DescriptionJob Description

Give your passion a purpose – join our amazing team

Joining the Lower Cape Fear LifeCare team means embarking on a journey where your passion finds purpose every day. As an award-winning nonprofit hospice and palliative care provider nestled in the scenic beauty of Wilmington, NC, we've been dedicated to serving individuals and families for over 40 years across southeastern North Carolina and northeastern South Carolina.

What makes us stand out? Our commitment to your well-being and growth:

  1. Fast-Track Benefits Activation: Health, dental, and vision coverage kick in first of the month following 30 days into your journey with us, ensuring your peace of mind and health are top priorities from the start.
  2. Low-Cost and No-Cost Health Insurance Plans: There are plenty of options to tailor our health insurance plans to meet your needs, including a free employee-only health plan option.
  3. Virtual Health Care Options: MediOrbis offers unlimited virtual doctor visits and mental health services at absolutely no cost to you with our healthcare plans.
  4. Embrace Work-Life Harmony: You’ll earn 27 paid days off during your first year as a full-time employee, because we believe in nurturing your personal time to recharge and thrive.
  5. Fuel Your Ambitions: Pursue your educational dreams with our tuition reimbursement program, providing up to $5,000 annually to fuel your career growth and aspirations. We’re also a qualified employer under the federal Public Service Loan Forgiveness program.
  6. Secure Your Future: We've got your back with company-paid life and long-term disability insurance, ensuring your peace of mind and security for you and your loved ones.
  7. Retirement Made Bright: Invest in your future with our 403(b) Retirement Plan, featuring a generous 50% employer match on the first 4% contributed to start with. As your tenure grows, so does your employer match Plus, you're fully vested after just three years.
  8. Recognition That Matters: Your contributions don't go unnoticed here - we celebrate your milestones and successes every step of the way Through our partnership with AwardCo, we recognize and appreciate your hard work and dedication with meaningful rewards and recognition programs.
  9. Thriving in a Supportive Culture: Our culture is rooted in collaboration, compassion, and respect. We foster a supportive environment where every team member is valued, heard, and empowered to make a difference. Together, we create a community that not only cares for our patients and families but also uplifts and supports each other. Join us and become a part of a culture that fosters growth, camaraderie, and meaningful connections.


JOB SUMMARY

The Community Engagement Coordinator works under the supervision of the Director of Community Engagement. The primary functions of this position are to 1) coordinate the day to day responsibilities within the Volunteer Department and 2) promote internal and external stakeholder engagement with the programs, services, and events of LCFL. The position is a visible representative for the organization, participating in various aspects of outreach and marketing, program implementation, education, networking, partnership/capacity building, and general community relations. The Community Engagement Coordinator is a key contributor to the growth and advancement of LCFL, its overarching mission and vision, and its strategic/operational/marketing planning success. The Community Engagement Coordinator must have capability to interact with a wide range of diverse individuals and groups to include patients, their family members, community leaders, volunteers, referral sources, donors and staff. Performs responsible administrative duties of a general and confidential nature for volunteer programs, marketing and communications, and fund development.

PRIMARY JOB DUTIES

  1. Recruits, trains, supervises, and recognizes volunteer activities for assigned counties.
  2. Coordinates volunteer services with the interdisciplinary team.
  3. Arranges for administrative volunteer support to LCFL offices and care center locations.
  4. Provides support and volunteer services to agency programs, offices, and events.
  5. Assures compliance with agency goals and Medicare/ACHC requirements for volunteer activity and participation.
  6. Coordinates and assists Human Resources with maintaining current volunteer files, annual updates, and active/inactive volunteer lists.
  7. Acts as a liaison between volunteers and LCFL staff.
  8. Provides coverage and problem-solving to other Community Engagement Coordinators in ensuring volunteer opportunities are identified and met.
  9. Provides leadership and support in the development and deployment of educational offerings in the community. Servers as a key public presenter/educator.
  10. Coordinates engagement strategies and activities for consistent community outreach, education, awareness, and involvement.
  11. Provides community liaison support for all LCFL programs, services, and departments.
  12. Organizes and performs work effectively and efficiently.
  13. Maintains and adjusts schedule to enhance program performance.
  14. Demonstrates positive interpersonal relations in dealing with all members of the team.
  15. Maintains and promotes customer satisfaction.
  16. Effectively demonstrates the mission, vision, and values of Lower Cape Fear LifeCare on a daily basis.

JOB SPECIFICATIONS

  1. Education: Bachelor’s degree prefered. Related volunteer coordination experience and/or training preferred or equivalent combination of education and experience
  2. Licensure / Certifications: None.
  3. Experience: Two years of volunteer coordination experience, community relations, and/or human services preferred.
  4. Essential Technical / Motor Skills: Eye hand coordination; walking; driving a car; talking; hearing; using computer, fax, copier, overhead projector, telephone. Able to use Microsoft programs and to navigate electronic medical records.
  5. Interpersonal Skills: Strong command of the English language with verbal and written communication skills; ability to work well with people; highly self motivated and self disciplined; good listener and flexible.
  6. Essential Physical Requirements Sitting; walking; reaching; feeling with hands and fingers; ability to lift up to twenty-five pounds; stooping; bending.
  7. Essential Mental Abilities: Ability to work long hours and manage stressful situations. Creativity to develop effective advertisements and marketing tools.
  8. Essential Sensory Requirements: Touch, sight, hearing.
  9. Exposure to Hazards: Driving, office environment.
  10. Hours of Work: 40 hours per week, usually 8-5. Weekend, evening and early morning hours will be required from time to time. Flexibility with scheduling will be required.
  11. Population Served: North and South Carolina Counties served by Lower Cape Fear LifeCare.
  12. Driving: Will be required to drive. Must have reliable transportation. Will be subject to the Safe Driver Policy.