Registered Nurse Case Coordinator

2 months ago

Conway, South Carolina, United States Conway Medical Center Full time
Position Overview:

The Case Manager plays a pivotal role in ensuring the seamless coordination and management of patient care. This position is essential for delivering high-quality services and overseeing clinical staff. Adherence to established professional standards and principles is a must.

Key Responsibilities:
  • Evaluate case referrals and analyze patient information, including conducting home visits to assess hospice and/or home care requirements.
  • Delegate suitable hospice staff to each case as necessary.
  • Engage with the Medical Director regarding any inquiries about a patient's eligibility for services.
  • Assess and review each case through various methods, including home visits, meetings, record evaluations, and clinician services.
  • Collaborate with clinicians to enhance performance and ensure the delivery of quality home care services.
  • Examine patients' medical diagnoses, prognoses, medications, procedures, and clinical pathways.
  • Support clinicians in developing personalized care plans.
  • Participate in case conference meetings with hospice staff to promote care coordination and interdisciplinary collaboration.
  • Exhibit a willingness to assist colleagues.
  • Conduct monthly record assessments and relay findings and recommendations to the Patient Care Coordinator and hospice staff.
  • Support the Patient Care Coordinator and supervisory hospice staff in planning, executing, and evaluating educational programs.
  • Engage in compassionate communication with patients and their families.
  • Facilitate the orientation of new team members.
  • Promote community education and outreach.
  • Be available during standard working hours, with the possibility of additional hours for completing essential tasks and projects.
  • Participate in public relations and community initiatives that enhance the organization's reputation within the hospice and healthcare systems.
  • Ensure accurate electronic documentation.
  • Fulfill additional duties as required by the organization.
  • Maintain records of nursing utilization and related activities for quality assurance and program development.
Qualifications:

Education:
  • Associate's Degree in Nursing (ADN) is required.
  • Bachelor's Degree in Nursing (BSN) is preferred.
Experience:
  • Prior experience in hospice or a related healthcare environment is preferred.
Licensure/Certification:
  • Current licensure as a Registered Nurse in South Carolina (or a compact state) in good standing is required.
  • Basic Life Support (BLS) certification is required.
Special Skills:
  • Comprehension of hospice philosophy and the complexities surrounding death and dying.
  • A strong commitment to the core values of excellence, compassion, healing, teamwork, stewardship, innovation, and integrity.
  • Ability to collaborate effectively with nursing colleagues, physicians, and department leaders.
  • Knowledge of pain and symptom management principles.
  • Possession of a valid driver's license and an insured vehicle in good working condition.
  • Excellent organizational skills.
  • Proficient computer skills.
  • Strong verbal communication abilities.
  • Flexibility to work varied hours and travel between different locations.

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