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Residential Outside Sales
2 months ago
Founded in 1945, Northeastern Supply, Inc. began in a group of converted "row houses" in downtown Baltimore, Maryland. Currently, Northeastern Supply has 300 employees serving throughout 32 locations in Maryland, Pennsylvania, Delaware, Virginia and West Virginia. It is considered to be one of the Mid-Atlantic's fastest growing Plumbing, HVAC, and Water Systems businesses. We are seeking a strong outside sales candidate to join our growing dynamic team covering the MD, VA and WV territory.
Job Summary:
The Outside Sales Account Executive will grow sales and increase company profits by cultivating current customers and recruiting new customers. The Account Executive will increase profitability by promoting products, providing technical support and conducting training to new and repeat customers within an assigned territory.
Essential Duties and Responsibilities
- Prepare and conduct sales presentations of products to new and existing customers
- Determine customer requirements and expectations in order to recommend specific products
- Identify trends in customer satisfaction or dissatisfaction
- Maintain and improve customer relationships and satisfaction
- Visit job sites as needed to measure or provide client services
- Gather competitive information and other market information regularly while interacting cooperatively with other members of the distribution team
- Prepare and present quotations
- Participate and be active in local industry organizations
Qualifications
- Minimum 3+ years progressive work experience in sales
- Strong customer service and/or problem solving skills
- Must be results oriented and willing to be accountable for results
- Good written and oral communication skills
- Ability to organize and manage multiple priorities
- Available to work weekday or weekend overtime as required
Training
- Learn and apply new product knowledge to enhance sales and personal professionalism
- Remain current with changes in local codes and consumer preferences
- Remain current on product and industry knowledge by attending sales meetings, vendor training, trade shows, or reading trade journals
Decision Making
- Participate with management in updating territory plan and set sales goals
- Determine sales potential for new and existing customers through inquiry, observation or periodical research
Financial Responsibilities
- Increase business and account base by finding and qualifying new business accounts using sales techniques to cross sell and up-sell
- Negotiate and establish pricing and terms according to company's requirements for customer and transaction profitability
Communication
- Communicate to the purchasing department unexpected increases or decreases in demand for products
- Assist clients with special requests and problems (supply information, resolve complaints, etc.)