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Database Associate

2 months ago

San Diego, United States Museum of Contemporary Art San Diego Full time
Job DescriptionJob DescriptionMuseum of Contemporary Art San Diego:  Database Associate
Department:  Advancement
Reports to:  Manager, Membership
Employee Status:  Full-time, Exempt
Primary Work Location:  La Jolla, Hybrid
Salary Range:   $25.70 - $27.05

JOB SUMMARY:  Support the Advancement team in achieving its fundraising goals through Altru database administration and maintenance responsibilities. Support the mission and vision of the Museum throughout performance of duties.    

ESSENTIAL FUNCTIONS:  
  • Maintain effective and optimal use of the Altru database.
  • Accurately track all revenue, donor record entry and maintenance, guest list generation, event attendance report, moves management, and constituent engagement; ensure monthly reconciliations with internal departments.
  • Ensure successful administration of Omatic Integration software, connecting Altru and Mailchimp communications, as well as assisting with XtruLink ticketing software for web sales. Oversee the regular maintenance and operation of Omatic Integration software to ensure constituent data in Altru and Mailchimp is accurate and clean.
  • Work collaboratively with stakeholders to create, train, update, and maintain data entry standards to ensure the database is used properly by all staff members and meets the needs of the museum, while overseeing data integrity.
  • Create and interpret regular fundraising status reports, conduct queries to retrieve data, and create lists based on requested parameters when requested by stakeholders.
  • Track and analyze progress toward benchmarks and goals; report weekly on major gifts.
  • Track and file multi-year capital campaign pledge documentation adhering to established auditors’ standards.  Conduct monthly pledge reporting/reconciliation.
  • Conduct annual audit reporting, which includes member’s expiration dates, individual gifts, special event tax deductibility, stock transfer gifts, and provide monthly reconciliations for all donated revenue.
  • Research, establish, document, and maintain protocol and data input guidelines to ensure data integrity and correct utilization of Altru and Xtrulink ticketing software.
  • Oversee interface with MCASD accounting team of daily deposit reporting (cash, credit cards, checks) for MCASD fund allocation.
  • Interface with MCASD IT consultants and Blackbaud Altru representatives regarding Altru interface, access, security, software upgrades, and troubleshooting as needed. Update museum stakeholders on upgrades and system and reporting enhancements.
  • Administer all departmental mailings to include pulling lists from Altru, coordinating with other departments to obtain additional invitees, and coordinating with mail-house.
  • Create and maintain event records in Altru, including but not limited to, invitation lists, registrations and ticket sales, ticket levels, and attendance reports; ensure tickets are available for online sale.
  • Assist with Advancement events to ensure smooth guest arrivals and accommodations, coordinate with Education and Engagement teams to maintain proper check-in and records of everyday admissions and special events.
  • Work additional hours including some weekends and/or after regular business hours as needed.
  • Follow policies and procedures to ensure a safe work environment.
  • Other duties as assigned.
KNOWLEDGE, SKILLS, AND EXPERIENCE:  Data-driven professional with excellent attention to detail.  Results-oriented with excellent organizational and planning skills.  Self-starter and team player with energy, enthusiasm, and flexibility, as well as strong data mining and presentation abilities.  Ability to maintain professional decorum and interact with employees, members, Trustees, and donors. Strong technical skills and two years of experience in Altru (preferable) or other CRM platforms. Strong data analysis and MS Office experience. Familiarity with Omatic Integration and/or XtruLink ticketing software a plus.  Bachelor’s degree and two years recent, relevant database, development, and/or fundraising operations experience or any equivalent education and experience.  Knowledge of and/or experience in contemporary art preferred.

OUR WORK CULTURE:  The Museum of Contemporary Art San Diego (MCASD) provides employees with a collaborative work culture where they can combine both their love and support of the arts and work in an enriching and diverse environment, while further developing their specific professional knowledge, skills, and abilities.

ABOUT MCASD:  It is an exciting time to join MCASD  Our La Jolla campus re-opened in April 2022 after a five-year expansion effort that doubled the building’s overall size.  We are positioned to be a cultural beacon as the region’s foremost forum devoted to the exploration and presentation of the art of our time.  From the coastal community of its La Jolla flagship building, MCASD provides an unprecedented variety of exhibition spaces and experiences for the community, showcasing an internationally recognized collection and a dynamic schedule of exhibitions and public programs.  

INCLUSION, DIVERSITY, EQUITY, AND ACCEPTANCE: MCASD is committed to the diverse and full inclusion of all qualified applicants.  We welcome individuals from all backgrounds and experiences.  Studies show that people from underrepresented backgrounds and/or identities apply to positions only when they are confident that they meet 100% of the qualifications.  We’d like to change that dynamic, so we don’t miss out on great candidates.  If you have equivalent skills, experience, and/or education relevant to the job and are willing to learn, we value your expertise and encourage you to apply. MCASD will ensure that people with disabilities and/or qualifying medical conditions are provided reasonable accommodation. 

BACKGROUND CHECKS AND LICENSING:  Professional references and criminal background check.

VACCINATION STATUS:  Must be fully vaccinated against COVID-19 and demonstrate proof of vaccination upon hire, unless approved for a disability or religious accommodation.

EOE STATEMENT:  We thrive by supporting and celebrating our diversity as a creative and collaborative team. MCASD prohibits discrimination and harassment against individuals based on race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, reproductive health decisions, medical condition, covered veteran status, or any other characteristic protected by law.

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