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Customer Service Associate
2 months ago
We are seeking a highly motivated and customer-focused Sales Associate to join our team at TGS Global. As a Sales Associate, you will play a critical role in providing exceptional customer service and promoting our products to patients.
Key Responsibilities- Customer Service: Provide guidance and education to patients with medical marijuana needs, ensuring they receive the correct medication for their specific illness and medical condition.
- Product Promotion: Promote and maintain a high level of integrity and trust for our products, building strong relationships with customers and vendors.
- Order Fulfillment: Manage patient records, process orders, and maintain databases to ensure accurate and efficient customer service.
- Team Collaboration: Work closely with pharmacists, management, and other team members to ensure seamless customer service and product delivery.
- Education: High school diploma or equivalent required.
- Experience: Two years of direct customer service experience, with a strong background in retail sales and customer service.
- Skills: Excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.
- Technical Skills: Proficient in Point-of-Sales systems, Windows Operating System, and Microsoft Outlook.
This is a full-time position, requiring the ability to stand, walk, or sit for extended periods, with occasional lifting of up to 10 pounds. The noise level in the work environment is moderate.
