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Salesforce Technical Architect

1 month ago

Chicago, United States California Creative Solutions Inc. Full time
Job DescriptionJob Description

Summary:

We are seeking a highly skilled Salesforce Technical Architect with a passion for higher education to join our dynamic team. This role will be instrumental in shaping and optimizing our Salesforce ecosystem, with an emphasis on Experience Cloud, Education Cloud, Marketing Cloud, and Service Cloud. The ideal candidate will be a hands-on technical leader, capable of architecting complex solutions and guiding the development team to successful implementation. We are currently in production with Salesforce across two organizations and Marketing Cloud and plan to roll out other Salesforce functionality within the next 6-12 months.

Responsibilities:

  • Technical Architecture:
    • Design and implement scalable, high-performance Salesforce solutions across multiple clouds (Experience, Education, Marketing, Service).
    • Architect integrations with AppExchange solutions (Linvio, Mogli, Saleswings, etc...) and external systems (Oracle Campus Solutions and other ERP or SAAS applications) using Boomi or other middleware.
    • Ensure data integrity, security, and compliance with industry best practices.
  • Multi-Cloud Expertise:
    • Experience Cloud: Architect and optimize digital experiences for prospective and current students.
    • Education Cloud: Design and implement solutions to streamline student lifecycle management, recruitment, and engagement.
    • Marketing Cloud: Enhance student recruitment, engagement, and alumni relations campaigns through targeted communication.
    • Service Cloud: Streamline student support services, and issue resolution.
  • Development Leadership:
    • Provide technical direction and mentorship to the Salesforce development team.
    • Review code, enforce coding standards, and ensure the quality and maintainability of solutions.
    • Participate in hands-on development as needed to solve complex technical challenges.
  • Cross-functional Collaboration: Work closely with various stakeholders across the institution to gather requirements, analyze needs, and ensure solutions meet diverse needs.
  • Data-Driven Optimization: Utilize analytics and insights to continuously improve Salesforce performance and drive data-informed decision-making.
  • Stay Current: Keep abreast of the latest Salesforce releases, features, and best practices to ensure our platform remains cutting-edge.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 10 years of experience as a Salesforce Architect or in a similar role, with proven experience in multiple Salesforce clouds (Experience, Education, Marketing, Service).
  • Salesforce certifications (e.g., Certified Technical Architect, Certified Application Architect) are desirable but not compulsory.
  • Experience in the higher education sector is a significant advantage.
  • Exceptional technical skills with a deep understanding of Salesforce architecture and development best practices.
  • Demonstrated expertise in integrating AppExchange solutions and external systems (Boomi, Oracle Campus Solutions (Student Information System), etc..).
  • Strong communication and interpersonal skills to effectively collaborate with diverse stakeholders.