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X-ray Technician
2 months ago
Position Summary
The X-Ray Technician performs a variety of back office duties while promoting a safe and cleanly environment for providing quality dental care. These duties include, but are not limited to, greeting patients; taking, developing, duplicating, and mounting x-rays; communicating effectively with patients (or parents if patient is a child); maintaining equipment and inventory; and following standard precautions, OSHA and HIPAA requirements, and dental board auxiliaries’ regulations.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to stand, sit, and walk; talk, hear, and smell; and use hands, fingers, and wrists (manual dexterity and hand-eye coordination) to handle or feel the mouth/teeth and gums of patients, as well as objects, tools, or controls associated with the dental field. The employee is frequently/occasionally required to reach; lift and/or move up to 25 pounds; and balance, stoop, bend, squat, kneel, crawl, climb, twist, pull, and crouch. The essential functions of this position require specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The essential functions of this position will result in the following: hazardous exposure (chemical and infections)—constantly; non ionizing radiation (welding flash, microwaves, sun, etc.)—frequently; radiation (x-ray, radioactive, isotopes, etc.)—constantly; noise (loud/repetitive, 85 decibels per OSHA standard)—constantly; and personal protective equipment (PPE: respiratory masks, latex gloves, face shields, etc.)—constantly.
Work Schedule
The X-Ray Technician will be notified of the work schedule on a weekly, bi-weekly, or monthly basis. The X-Ray Technician’s schedule is subject to change (daily/weekly hours may increase or decrease) according to the needs of the practice. Evening and weekend hours may be required. This position is paid on an hourly basis.
Risk Factor
The dental office environment may result in employees being exposed to toxic chemicals, radiation, infectious bodily fluids and materials, and increased noise level. This position assumes high risk.
Position Qualifications
- Minimum of one year of recent experience as an x-ray technician required
- Current Radiographic Certification required
- Dental Assistant experience required
- Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
- CPR and First-Aid certification preferred
- Means to travel from one office to another, required as necessary
Interpersonal and Organizational Skill Requirements
- Strong communication skills
- Exceptional human relation skills
- Ability to work with people of all ages
- Ability to relate, communicate with, and work with people from different backgrounds and cultures
- Ability to handle conflict and get along with people
- Ability to maintain outgoing, friendly attitude with patients and coworkers, even under pressure
- Ability to work with interruptions and to manage multiple priorities
- Accuracy in basic math
- Ability to write clearly, concisely, logically, and legibly
- Ability to meet deadlines
- Ability to satisfactorily perform essential functions of the position
Technological Skills
Dental Equipment
- X-Ray Machine
- X-Ray Processor
- X-Ray Duplicator
- Autoclave/Chemiclave
- Ultrasonic
- Intra-oral Camera
- O2 and N2O
- Handpieces
- Digital X-ray
Business Machines
- Copy Machine
Responsibilities
- Open/close the back office as instructed
- Attend to all calls to perform x‑rays by directing the patient to the proper location in a courteous and friendly manner
- Greet and seat patients in the x-ray chair
- Takes the blood pressure and pulse of all adult patients
- Ask all patients the following questions prior to taking x-rays:
- When was your last dental visit?
- When was the last time you had x‑rays taken of your mouth?
- Where were your last x-rays taken?
- Why did you decide to come into the office for an appointment today? What seems to be your biggest complaint?
- Ask all female patients the following question: Is there any possibility that you may be pregnant? (If yes, consult with the Doctor. Possible follow‑up may involve placing a double lead apron as a shield.)
- Prepare the patient by placing the shield over her/him
- Call the doctor in for proper visual examination and x-ray prescription
- Take x-rays as prescribed by the doctor
- Develop, mount, and file x-rays
- Take Intra Oral Pictures
- Check each print and make sure the desired quality was achieved—this is necessary to ensure a satisfactory diagnosis
- Ensure necessary x‑rays and patient information are in the chart. X‑rays must be mounted and approved by the doctor. Make sure all necessary x‑rays are available for pre-authorization.
- Seat patients in an operatory or back in the waiting room upon completion of x-rays (check the operatory to make sure it is clean and disinfected before seating a patient)
- Inform the doctor when there is a patient waiting in an operatory
- Duplicate x-rays upon request
- Clean and maintain all equipment in accordance with the maintenance guidelines.
- Clean the film processor weekly
- Communicate with Floor Supervisor and Office Manager and equipment broken or lost
- Replace Developer and Fixer once a week
- Clean and sanitize the “Dark Room” and “x-ray room” (walls, floor, ceiling, etc.) and report problems to floor supervisor
- Be professional and courteous to the patients at ALL times, have a positive attitude and be motivated to work
- Maintain back office counter throughout the day; ensure it is neat and clean
- Prepare operatories and trays for various procedures
- Ensure that operatories are stocked and cleaned at all times
- Check for patients’ signatures on the Health Questionnaire and Informed Consent Form
- Assist the dentists during various procedures and rotate with dentists as requested
- Accurately and completely document patient care activities in the chart as directed by the doctor and Company policy
- Explain treatment plans to patients as needed
- Escort patients to front office area for patient dismissal when treatment is completed, and inform the receptionist when and for what their next visit must be scheduled
- Bus and disinfect operatories
- Disinfect and organize general back office areas as instructed
- Apply all-wrap in and around operatories where needed
- Clean, sterilize, and package dental instruments
- Prepare lab cases
- Assist Floor Supervisor in ordering supplies and instruments
- Turn off all equipment nightly, including the vacuum, compressor, etc.
- Ensure that handpieces are properly cleaned and oiled
- Clean back office restroom throughout the day
- Follow-up with lab and maintain the log on partials and remakes.
- Check next day appointment schedule for all lab cases and verify that they are ready, if not, see that the patient is rescheduled
- Review the Hazard Communication book and sign the training log
- Ensure that hazardous products are properly labeled
- Follow waste disposal procedures for Sharps and for contaminated material/chemicals.
- Wear protective barriers (face shield mask, gloves, and gown)
- Ensure proper sterilization and infection control guidelines are utilized
- Comply with rules and regulations of all agencies and regulatory bodies
- Comply with safety regulations and universal precaution practices
- Comply with Dental Auxiliaries’ Regulations from Dental Board
- Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Sterilization, Clinical, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards
- Assist in the scheduling of appointments; reminder appointments to patients; and reschedule appointments, if requested
- Assist with patient registration, if requested
- Data entry and back up receptionist duties as needed
- Assist Office Manager, as needed, with general clerical and back office duties
- Attend and participate in staff meetings and team huddles
- Participate on committees and special projects as requested
- Other duties as assigned by the Office Manager, Regional Manager, and/or Dentists
Independent Action
Under general supervision of the Office Manager, Managing Doctor, and Floor Supervisor, regular duties performed by the X-Ray Technician require independent judgment. The X-Ray Technician must consult with her/his supervisor regarding patient problems or confrontation, policy issues, expenditures, and unusual problems.
X-ray Technicians are not to perform expanded functions, which are not permissible by the Dental Practice Act, even if asked to do so by the doctor. If an X-ray Technician is asked by the doctor to perform functions for which she/he is not permitted by the Dental Practice Act, she/he must inform the Floor Supervisor, Office Manager, Managing Doctor, or the Regional Manager as soon as possible. (See Policy on “Expanded Functions”) X-ray Technicians are not to diagnose patients. This is the doctor's responsibility. Employees found doing so will be subject to disciplinary action up to, and including, termination.