Banquet Manager

6 days ago

Schaumburg, United States Marriott Schaumburg Full time
Job DescriptionJob DescriptionOur thriving hotel is looking for a dedicated banquet manager who is passionate about giving our customers an amazing banquet event experience. You will guarantee that each guest receives world-class service by working directly with them to book banquet space and present options that match their needs and budgets. We also require someone with exceptional leadership abilities to supervise the banquet crew and maintain the best quality of hotel services. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in management, and a strong commitment to client satisfaction. If this describes you, please apply as soon as possibleResponsibilities:
  • Assess and document the outcome of each event to propel future improvement upon all processes
  • Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments
  • Communicate with customers to go through banquet event choices that fit their budget and go over any modifications, questions, or concerns to guarantee a great product is delivered
  • Coordinate the daily operations of the banquet area and ensure you are providing an exceptional level of service by purchasing supplies, managing event space set-up, and setting proper staffing levels for events
  • Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area
Qualifications:
  • Over 3 years experience managing a team in a hospitality role, preferably in a food service capacity
  • Excellent communication skills for working with clients and other team members
  • High school graduate or GED equivalent with a degree in hospitality management preferred
  • Possess excellent computer skills, especially MS Office -Word, Excel, and Powerpoint
  • Proven customer service experience as a manager; strong guest-focused mentality
About Company

Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or LegoLand, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.

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