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Credit Card Collections Specialist 1 Elgin IL-JPMorgan Chase
1 month ago
Is a Chicago-based nonprofit that removes barriers to employment by eliminating biases that disqualify candidates unnecessarily. Working with local and global companies, Skills brings opportunities to neighborhoods and municipalities throughout the Chicagoland area.
To be eligible for Skills for Chicagoland’s Future’s services, candidates must reside in Chicagoland (Cook, Lake, McHenry, Kane, Kendall, DuPage, or Will County in Illinois), and be either unemployed or underemployed, defined as working fewer than 32 hours per week or outside their field.
The nation's largest bank, with locations all over the United States, JPMorgan Chase & Co. offers candidates the opportunity to work in almost every financial field, along with competitive pay and career pathways. They're also committed to racial and social justice, with programs such as the Second Chance Initiative and a $30 billion commitment to advancing racial equity. JPMorgan Chase & Co. believes its diverse workforce helps it reach and maintain its world class status. Join their inclusive team and apply for the Collections Specialist role today.
Job Highlights- Works in a call center environment that requires 100% phone-based customer interaction
- Demonstrates excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
- Communicates with customers in a metrics-driven environment
- Navigates multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
Chicago
BenefitsDental;Medical;Vision;Other Benefits -
Pay Rate$23.00-$27.00 Hourly
Candidate Profile- English Only and English-Spanish bilingual opportunity
- Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face.
- Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment.
- High school diploma or GED required.
- Ability to multitask using a computer and simultaneously provide customer support
- Comfortable in a fast-paced, consistently changing environment
- Previous experience working in a Collections, Sales, Retail or Customer Service industry.
- Have a passion for helping people by solving problems, presenting, and explaining solutions.
1st Shift;2nd Shift;Weekends
Education ProfileHigh School Diploma/GED
