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Fraud Analyst

2 months ago

Chicago, Illinois, United States Skills for Chicagoland's Future Full time
Job OverviewSkills for Chicagoland's Future

Skills for Chicagoland's Future is a nonprofit organization based in Chicago dedicated to removing employment barriers by addressing biases that may disqualify candidates. Collaborating with both local and international businesses, Skills provides opportunities to various neighborhoods and communities across the Chicagoland region.

To qualify for the services offered by Skills for Chicagoland's Future, candidates must reside in the Chicagoland area (including Cook, Lake, McHenry, Kane, Kendall, DuPage, or Will County in Illinois) and must be either unemployed or underemployed, defined as working less than 32 hours per week or in a position outside their area of expertise.

About JPMorgan Chase

As the largest bank in the United States, JPMorgan Chase & Co. offers a wide range of career opportunities across nearly every financial sector, complemented by competitive compensation and clear career advancement pathways. The organization is also committed to promoting racial and social equity, exemplified by initiatives such as the Second Chance Initiative and a substantial investment in advancing racial equity. JPMorgan Chase & Co. values a diverse workforce as a key component of its success.

Position Highlights
  • Located in Elgin, IL
  • Requires 100% phone-based customer interaction
  • Ability to navigate multiple technologies while engaging with customers
  • Ownership of customer interactions, treating each individual with respect and empathy
Location

Chicago

Benefits

Includes Dental, Medical, Retirement/401K, Sick Leave, Tuition Reimbursement, and Vacation

Compensation

Pay Rate: $20.74 per hour

Candidate Profile
  • Strong customer service orientation with the ability to engage in detailed conversations
  • Proficiency in basic computer operations, including mouse and keyboard skills, application launching, internet searching, and navigating a Windows environment is highly preferred
Schedule

2nd Shift; Weekends

Education Requirements

High School Diploma or GED