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Fraud Analyst

2 months ago

Chicago, Illinois, United States Skills for Chicagoland's Future Full time
Job OverviewSkills for Chicagoland's Future

This Chicago-based nonprofit organization is dedicated to breaking down employment barriers by addressing biases that may unjustly disqualify candidates. Collaborating with both local and international companies, Skills creates opportunities for communities across the Chicagoland region.

To qualify for the services provided by Skills for Chicagoland's Future, candidates must reside in the Chicagoland area (including Cook, Lake, McHenry, Kane, Kendall, DuPage, or Will County in Illinois) and be either unemployed or underemployed, defined as working less than 32 hours per week or outside their area of expertise.

About JPMorgan Chase

As the largest banking institution in the United States, JPMorgan Chase & Co. provides candidates with the chance to explore a wide range of financial career paths, offering competitive compensation and growth opportunities. The company is also committed to promoting racial and social justice through initiatives like the Second Chance Initiative and a substantial investment aimed at enhancing racial equity. JPMorgan Chase & Co. values its diverse workforce as a key element in achieving and sustaining its esteemed global reputation.

Key Responsibilities
  • Positioned in Elgin, IL
  • Engage in a role that necessitates complete phone-based customer interaction
  • Utilize various technologies while maintaining customer engagement
  • Take responsibility for each customer interaction, treating them with dignity and responding with understanding
Location

Chicago

Benefits

Comprehensive benefits package including Dental, Medical, Retirement/401K, Sick Leave, Tuition Reimbursement, and Vacation.

Compensation

Hourly rate of $20.74

Candidate Profile
  • Strong customer service orientation with the ability to engage in detailed discussions with clients
  • Familiarity with basic computer operations, including mouse and keyboard usage, launching applications, conducting online searches, and navigating a Windows-based environment is highly preferred
Work Schedule

2nd Shift; Weekends

Education Requirements

High School Diploma or GED