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Fraud Prevention Specialist

2 months ago


Chicago, Illinois, United States Skills for Chicagoland's Future Full time
Job OverviewSkills for Chicagoland's Future

Skills for Chicagoland's Future is a nonprofit organization dedicated to facilitating employment opportunities by addressing and removing barriers that hinder candidate qualifications. Collaborating with both local and international enterprises, Skills aims to create pathways for individuals across the Chicagoland region.

To qualify for the services provided by Skills for Chicagoland's Future, candidates must reside within the Chicagoland area (including Cook, Lake, McHenry, Kane, Kendall, DuPage, or Will County in Illinois) and must be either unemployed or underemployed, defined as working less than 32 hours per week or in a position outside their area of expertise.

About JPMorgan Chase

As the largest financial institution in the United States, JPMorgan Chase & Co. provides a multitude of career opportunities across various financial sectors, complemented by competitive compensation and defined career pathways. The organization is also deeply committed to promoting racial and social equity, evidenced by initiatives such as the Second Chance Initiative and a substantial investment in advancing racial equity. JPMorgan Chase & Co. recognizes that a diverse workforce is essential to achieving and sustaining its premier status in the industry.

Position Highlights
  • Located in Elgin, IL
  • Engagement in a role that requires complete phone-based customer interaction
  • Ability to navigate various technologies while maintaining customer engagement
  • Ownership of customer interactions, demonstrating respect and empathy
Location

Chicago

Benefits

Comprehensive benefits package including Dental, Medical, Retirement/401K, Sick Leave, Tuition Reimbursement, and Vacation.

Compensation

Hourly rate of $20.74

Candidate Profile
  • Strong customer service orientation with the capability to engage in detailed conversations
  • Preferred proficiency in basic computer operations, including mouse and keyboard usage, application launching, internet searching, and navigating a Windows-based environment
Work Schedule

2nd Shift; Weekend availability required

Education Requirements

High School Diploma or GED