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Senior Technical Account Manager

1 month ago

Novi, United States BlackBerry Limited Full time
Job DescriptionWorker Sub-Type:
Regular

Job Description:

Key Account Manager, North America

Be part of something special; come join the QNX sales team

BlackBerry® QNX® is a trusted supplier of safe and secure operating systems, hypervisors, frameworks and development tools, and provides expert support and services for building the world's most critical embedded systems. We are the embedded experts. BlackBerry QNX was born in embedded, and provides time-tested and trusted foundation software, including our deterministic microkernel real-time operating system (RTOS), safety-certified products, middleware and security solutions, all purpose-built for embedded systems.

BlackBerry QNX software is trusted by more than 68% of the Electric Vehicle market by volume, 24 of the top 25 EV manufacturers and is running in more than 235 million vehicles globally. Global leaders such as Audi, Ford, Jaguar Land Rover, General Electric, and Honeywell depend on QNX technology for their in-car electronics, medical devices, industrial automation systems, and other mission- or life-critical applications.

Are you the person we are looking for?

As part of our successful North American Sales team, the Key Account Manager, North America will be responsible for selling QNX products, services and solutions to specific automotive accounts in NA, ensuring target sales achievement and total customer satisfaction. This is the opportunity to hit a hot, fast-growing market with a cutting edge & best in class technology.

In return for your talent and enthusiasm, we will provide you with an attractive compensation, commission & benefits package. You will also have the opportunity to thrive in a dynamic and international environment, working alongside outstanding colleagues and state of the art technology. In short, you bring the talent and we provide the environment, tools and resources for you to succeed, win big and accelerate your professional growth & development.

In this role, you will:
  • Sell QNX software solutions to a specified list of Automotive Tier 1's and OEMs in the NA region; identifying new accounts and developing new opportunities in existing accounts.
  • Build and maintain positive customer relationships, managing expectations and ensuring customer satisfaction
  • Working with the sales team, comprised of an assigned Field Application Engineer, Inside Sales Representative and Business Development to analyse customer requirements, deliver product and services against customer needs and manage the sales cycle through to revenue recognition.
  • Coordinating all elements of QNX Software Systems functional departments to penetrate the Tier 1's and OEMs and deliver on commitments made to these prospects/customers. This includes assisting in defining strategic marketing initiatives, liaising with R&D to communicate customer technical requirements, and ensuring support commitments are fulfilled to deliver customer satisfaction.
  • Provide regular forecasting and reporting including managing the accuracy of the forecast pipeline, lead management, and being the voice of the customer within QNX.


You will have:
  • Bachelor's degree in Electronics, Computer Science, or similar fields in the technology space, or meaningful relevant experience
  • A track record of consistent sales quota achievement & ideally over-achievement.
  • Exceptional interpersonal and relationship management skills
  • Confident and influential communication skills
  • Knowledge of the real-time embedded software market
  • Experience in consultative selling to the Tier 1s and OEMs in the Automotive market (Infotainment, Telematics, Digital Instrument Cluster, ADAS, Acoustics, etc.)
  • Experience negotiating, managing and closing major accounts, with accurate forecasting and CRM hygiene abilities
  • Ability working in all sales media, including proposal writing and delivering presentations to customers.


Interested to learn more? We'd love to hear from you.

#LI-NR1

#REMOTE

Scheduled Weekly Hours:
40