Member Services Representative
2 weeks ago
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.
Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail. Receives requests for adjustments on claim issues. Receives requests for disenrollment.
- High School Diploma
- Minimum 6 months call center experience
- Preferred Bilingual Russian
- Microsoft Word
- Excellent skills in telephone communication and a professional demeanor
- Ability to manage multiple tasks and work consistently in a fast-paced environment
-
Member Service Representative
4 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionMember Service Representative - RussianVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the...
-
Member Service Representative
3 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionMember Service Representative - Bilingual Polish (Hybrid)VillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR...
-
Member Services Representatives
2 weeks ago
New York, United States SVCMCUniformed Services Family Health Plan Full timeAct as liaison and assist members(patients)/providers (doctors) with inquiries related to but not limited to managed health care insurance eligibility, benefits, referrals, authorization claims. Handle inbound and outbound calls within established standards for speed to answer, abandonment rate and documentation. Also known as Customer Service Rep. Previous...
-
Member Service Representative
2 days ago
York, United States First Capital Federal Credit Full timeOrganization Description First Capital Federal Credit Union is a full-service financial institution serving the needs of members throughout York County, Pennsylvania, and the United States. Membership in the Credit Union is open to all employees and their families of companies within our Field of Membership. Our mission statement is the financial wellbeing...
-
Member Services Representative
4 weeks ago
New York, United States MJHS Full timeThe challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life...
-
Member Services Representative
2 days ago
New York, United States Metropolitan Jewish Health System Full timeThe challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life...
-
Member Service Representative
4 days ago
New York, United States VillageCare Full timeMember Service Representative - Bilingual Polish (Hybrid)VillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...
-
Senior Member Service Representative
4 days ago
New York, United States VillageCare Full timeSenior Member Service Representative (Hybrid; Bilingual - Spanish) VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE! Under the direct supervision of the Supervisor of Member Services, the Senior Member Services Representative is responsible for handling all calls that come through our...
-
Member Service Representative
4 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionMember Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...
-
Member Service Representative
4 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionMember Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...
-
Senior Member Service Representative
3 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionSenior Member Service Representative (Hybrid; Bilingual - Spanish)VillageCareMAX 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE!Under the direct supervision of the Supervisor of Member Services, the Senior Member Services Representative is responsible for handling all...
-
Manager of Member Services
3 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionManager of Member Services (Hybrid)VillageCareMAX 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE!Under the supervision of Director of Business Operations, Manager of Member Services will oversee the coordination of Member Services staff scheduling, training, and...
-
Member Service Rep
4 weeks ago
New York, United States Lower East Side People's Federal Credit Union Full timeJob DescriptionJob DescriptionMember Service RepresentativeReports to: Member Service ManagerEmployment Status: Non-ExemptSalary: $20 per hour Hours: Saturday and select weekdays Lower East Side People’s Federal Credit Union is a non-profit financial cooperative organized in 1986 that promotes economic justice and opportunity in NYC neighborhoods. We are...
-
Member Service Representative
4 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionMember Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...
-
Member Service Agent
5 days ago
New York, United States Spring Place Full timeCompany DescriptionSpring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.Role and ResponsibilitiesGreet members and guests warmly, checking them in and making them feel welcomeAssist members with requests, problems, concerns,...
-
Member Service Agent
7 days ago
New York, United States Spring Place Full timeCompany DescriptionSpring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.Role and ResponsibilitiesGreet members and guests warmly, checking them in and making them feel welcomeAssist members with requests, problems, concerns,...
-
Member Service Agent
7 days ago
New York, United States Spring Place Full timeCompany DescriptionSpring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders.Role and ResponsibilitiesGreet members and guests warmly, checking them in and making them feel welcomeAssist members with requests, problems, concerns,...
-
Member Service Agent
5 days ago
New York, United States Spring Place Full timeCompany Description Spring Place is a private membership club and co-working space, connecting work, leisure, and culture for its community of global influencers, creative entrepreneurs, and industry leaders. Role and Responsibilities Greet members and guests warmly, checking them in and making them feel welcome Assist members with requests, problems,...
-
Guest Services Representative
1 week ago
New York, United States American Museum of Natural History Full timeThe American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition. The Visitor Services department is...
-
Product Owner
3 days ago
New York, United States Christian Healthcare Ministries (CHM) Full timeThe Product Owner will spearhead strategic development and operational management of our digital platforms, including a member portal, mobile application, and HubSpot integrations. This role demands a collaborative approach with various teams to ensure the delivery of superior digital solutions that cater to user preferences and drive the company's...