Member Service Representative

2 weeks ago


New York, United States Village Care Full time
Job DescriptionJob Description

Member Service Representative - Russian

VillageCareMAX

112 Charles Street, New York, NY 10014

COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE


VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication for assisting members in accessing services, solving problems and communicating with other members of the Interdisciplinary Care Team. Some of your daily activities will include:

  • Handling incoming telephone calls and answering questions for members and providers
  • Assisting members in accessing all necessary covered and non-covered services in conjunction with plan of care.
  • Data entry for authorizations under the direction of the Care Management Supervisor.
  • Arrange appointments with physicians and other health care provider services.
  • Assist members in selection of participating providers that will help them improve the quality and outcomes of care.

We would like to speak to those who have 3+ years of experience in a related healthcare call center or service environment. High school diploma required - Associates degree strongly preferred. Bilingual - Russian required.

There are many benefits to working for VillageCare. If you are someone who likes being part of a team, enjoys a highly competitive benefits package from world leading carriers and competitive compensation, than we would love to speak with you

  • PTO package, 10 Paid Holidays, Personal and Sick time, Medical/Dental/Vision, HRA/FSA, Education Reimbursement, Retirement Savings 403(b), Life & Disability, Commuter Benefits, Paid Family Leave, Additional Employee Discounts

VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible. We are committed to superior outcomes in quality health care.



VillageCare is an Equal Opportunity Employer.



Job Posted by ApplicantPro


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service Representative - Bilingual Polish (Hybrid)VillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionSenior Member Service Representative (Hybrid; Bilingual - Spanish)VillageCareMAX 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE!Under the direct supervision of the Supervisor of Member Services, the Senior Member Services Representative is responsible for handling all...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionManager of Member Services (Hybrid)VillageCareMAX 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE!Under the supervision of Director of Business Operations, Manager of Member Services will oversee the coordination of Member Services staff scheduling, training, and...

  • Member Service Rep

    2 weeks ago


    New York, United States Lower East Side People's Federal Credit Union Full time

    Job DescriptionJob DescriptionMember Service RepresentativeReports to: Member Service ManagerEmployment Status: Non-ExemptSalary: $20 per hour Hours: Saturday and select weekdays Lower East Side People’s Federal Credit Union is a non-profit financial cooperative organized in 1986 that promotes economic justice and opportunity in NYC neighborhoods. We are...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...


  • New York, United States Conexon, LLC Full time

    Job Description Job Description Description: The Member Services Supervisor’s role is to assist in overseeing and managing a team of Members Service Representatives (MSRs) in the day-to-day operations of contact center operations. The Member Services Supervisor will support MSRs after training by monitoring and documenting MSR progress, ensuring that they...


  • New Hartford, United States Government Printing Office Federal Credit Union Full time

    Job Type Full-time Description Who we are: GPO is a local not-for-profit credit union based in central New York. Our mission is to make a positive impact on the GENERATIONS we serve by being the primary financial resource, building memorable PARTNERSHIPS by doing what's right for the member and creating OPPORTUNITIES to make life easier. At GPO, we recognize...


  • New York, United States Metropolitan Jewish Health System Full time

    The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life...


  • New York, United States NYU Federal Credit Union Full time

    Job DescriptionJob DescriptionSalary: $21 to $23 hourly depending on experienceGeneral Summary A Smile Is Part of Our Culture at the New York University Federal Credit Union.Great customer service begins with a SMILE, and a smile begins with a customer-centricculture. Employees of the NYUFCU are at the forefront of the customer experience. They setthe tone...


  • New York, United States NYU Federal Credit Union Full time

    Job DescriptionJob DescriptionSalary: $21 to $23 hourly depending on experienceGeneral Summary A Smile Is Part of Our Culture at the New York University Federal Credit Union.Great customer service begins with a SMILE, and a smile begins with a customer-centricculture. Employees of the NYUFCU are at the forefront of the customer experience. They setthe tone...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service Supervisor (Hybrid)VillageCareMAX 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE!VillageCare is seeking a motivated individual for our Supervisor of Member Services position. This role will assist in the coordination of staff scheduling, training, and...


  • New York, United States Liquidnet Full time

    **Commission Management Services | Client Service Representative [Consultant]** **Job Description** The Commission Management Service (CMS) team is responsible for managing the Commission Sharing Arrangements (CSAs) for our global institutional and hedge fund clients. We manage the marketing of CSAs and service existing CSA client relationships. In close...

  • Board Member

    Found in: Appcast Linkedin GBL C2 - 1 week ago


    New York, United States Kingsbridge Heights Community Center Full time

    Become a Board Member at the Kingsbridge Heights Community Center The Kingsbridge Heights Community Center (KHCC) empowers people, from cradle to career, to unlock their individual potential and build durable pathways to purpose and prosperity. KHCC provides a broad array of educational, mental health, violence prevention, youth leadership, college access,...


  • New York, United States Entertainment Benefits Group Full time

    **Details for Position: NY- CS R** **Client Service Representative** **Location: New York** **Details for Position: NY- CS R** **Client Service Representative** **Location: New York** Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions...


  • New York, United States Primestone Partners LLC Full time

    **Client Service Representative** **Job Overview** The Client Service Representative will provide world-class service through expert communication whether it is with our guests, vendors, partners, or employees. The Client Service Representative is responsible for delivering a professional approach with a personal flare. The Client Service Representative will...

  • Member Success Manager

    Found in: beBee jobs US - 1 week ago


    New York, New York, United States Chief Full time

    About us:Chief is the largest network of senior executive women, representing more than 10,000 companies and 77% of Fortune 100 companies. Chief members are located across the U.S. and 40% are in the C-Suite.Chief is designed to help our members maximize their leadership impact through powerful connections, valuable insights, and executive development. We...

  • Assc Dir-Advisory Services

    Found in: beBee S US - 2 weeks ago


    New York, United States Moody's Investors Service Full time

    Imagine what we can INSPIRE with you Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.The Role / Responsibilities: This is an excellent opportunity to join the Insurance Advisory Services and Customer Success Team. As a...

  • Assc Dir-Advisory Services

    Found in: beBee jobs US - 1 week ago


    New York, New York, United States Moody's Investors Service Full time

    Imagine what we can INSPIRE with you Moody's empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.The Role / Responsibilities:This is an excellent opportunity to join the Insurance Advisory Services and Customer Success Team. As a...