Member Services Representative

1 month ago


New York, United States MJHS Full time

The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.

Responds to member and provider inquires and requests concerning benefits, claims and complaints within a call center environment in order to ensure high quality customer service to members and providers. Receives calls from members and providers. Responds to customers complaints and grievances. Records all calls and detail. Receives requests for adjustments on claim issues. Receives requests for disenrollment.
- High School Diploma
- Minimum 6 months call center experience
- Microsoft Word
- Excellent skills in telephone communication and a professional demeanor
- Ability to manage multiple tasks and work consistently in a fast-paced environment



  • New York, United States Equinox Group Full time

    We are looking for a detail-oriented and analytical Member Services Representative to join our team. As a Member Services Representative, you will be responsible for meticulously reviewing and auditing various types of documents, ensuring accuracy, c Member Services, Member Service, Representative, Retail, Instructor, Audit


  • New York, United States Amida Care Full time

    Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This...


  • New York, United States YMCA of Honolulu Full time

    **Member Service Representative** Position: Member Service Representative Location: Windward Salary Range: $12.50 - $15.00/hour Status: Part time/Non-Exempt **POSITION SUMMARY:** Responsible for providing a wide scope of customer services including any combination of the following duties: membership & program sales and service, facility monitoring & facility...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service Representative - Bilingual Polish (Hybrid)VillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionMember Service Representative - RussianVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the...


  • New York, United States VillageCare Senior Living Full time

    Member Service Representative VillageCare. MAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE! Come explore the career opportunities at VillageCare. MAX's Career Day! We welcome you to our Member Service, Representative, Spanish, Bilingual, Service, Retail


  • New York, United States VIllageCare of New York Full time

    **Member Service Representative** VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE! Come explore the career opportunities at VillageCareMAX's Career Day! We welcome you to our premier Bronx office location to learn more about our hybrid & Onsite careers based in Manhattan and...


  • New York, United States Sfcuonline Full time

    ** Sidney Federal Credit Union** ** Member Service Representative (MSR)** Hancock, NY 13783 Our dedicated team is about more than just who we are today. New perspectives. New ideas. It's about creating opportunities for who we can be, for each other and our members. We offer you the training and tools to be both happy and successful in your position. This...


  • New York, United States Village Care Full time

    Member Service RepresentativeVillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!Come explore the career opportunities at VillageCareMAX's Career Day!We welcome you to our premier Bronx office location to learn more about our hybrid & Onsite careers based in Manhattan and greater NYC...


  • New York, United States Building Service 32BJ Benefit Funds Full time

    Job DescriptionJob DescriptionAbout Us:Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high...


  • New York, United States Building Service 32BJ Benefit Funds Full time

    Job DescriptionJob DescriptionAbout Us:Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high...


  • New York, United States VillageCare Full time

    Member Service Representative - Bilingual Polish (Hybrid)VillageCareMAX112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE!VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of...


  • New York, United States VillageCare Full time

    Member Service Representative - Russian VillageCareMAX 112 Charles Street, New York, NY 10014 COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGE CARE! VillageCare is looking for a self-motivated Member Services Representative responsible for handling all calls that come through our call center. The MSR serves as the main point of communication...


  • New York, United States Metropolitan Jewish Health System Full time

    The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life...


  • New York, United States Metropolitan Jewish Health System Full time

    Overview: The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and...


  • New York, United States General Vision Services Full time

    Who We Are:: Since its inception more than 60 years ago, General Vision Services (TM) has been proudly serving more than 3 million members of unions, HMOs and corporations. GVS continues to be a leading Eyecare Benefits Administrator and Preferred Provider Organization (PPO) provider of eyecare plans nationally. Who You Are:: As a Call Center Representative...


  • New Britain, United States Achieve Financial Credit Union Full time

    **Member Service Representative** **Role**: To facilitate new member growth and relationship development through opening accounts, loan acquisition, and sales of all related products and services. Assist new and existing members by providing solutions and resolving problems related to all deposit accounts, loans, and electronic services. PREVIOUS BANKING...


  • New York, United States Village Care Full time

    Job DescriptionJob DescriptionManager of Member Services (Hybrid)VillageCareMAX 112 Charles Street, New York, NY 10014COME WORK FOR THE LEADING, LOCAL MANAGED CARE COMPANY - VILLAGECARE!Under the supervision of Director of Business Operations, Manager of Member Services will oversee the coordination of Member Services staff scheduling, training, and...


  • New Rochelle, United States Planet Fitness Full time

    * In order to be considered as a candidate for this position, it is required you complete the 2nd step application. Upon clicking "Submit Application", you will be directed to this 2nd step"* Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to...


  • New York, United States American Museum of Natural History Full time

    The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition. The Visitor Services department is...