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Communications Specialist
3 months ago
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services.
Where We Are:
Beckley is an ideal place to live and boasts many scenic, cultural, and recreational opportunities. From restaurants and breweries to art galleries and unique attractions, Beckley is an outdoor playground with something for all tastes.
Why Choose Us:
· Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
· Competitive Paid Time Off / Extended Illness Bank package for full-time employees
· Employee Assistance Program – mental, physical, and financial wellness assistance
· Educational assistance and tuition assistance for qualified applicants
· Professional development opportunities and CE assistance
· And much more…
Position Summary:
Assists in optimum operation of the Region 1 Medical Command Center by establishing linkages and subsequently relaying all appropriate information to patient care participants.
Participates in training of Regional EMS personnel.
Essential Functions:
Prepares statistical reports and performs clerical functions such as preparing and sending outgoing mail, distributing incoming mail, maintaining filing systems, entering data and maintaining databases, typing documents and correspondence, photocopying, scanning, and faxing.Drag Edit DeleteGreets visitors and communicates with patients and providers.Drag Edit DeletePlaces, answers, and directs phone calls and distributes messages.Drag Edit DeleteOrganizes, coordinates, and schedules meetings and appointments.Drag Edit DeleteKeeps office area neat and tidy and monitors and orders office supplies.Drag Edit DeleteHandles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.Drag Edit DeleteCoordinates work flow and complies records of office activities.Drag Edit DeleteControls basic accounting functions such as checking invoices, making deposits, and managing petty cash.Drag Edit DeleteMaintains medical command center recordsDrag Edit DeleteMaintains knowledge of policies, procedures, and protocols for optimal operations of medical command.Drag Edit DeleteParticipates in teaching and continuing education for professional development.Reports to: Director of Quality, Risk, Regulatory & Regional CommandMinimum Education
High school diploma or equivalent RequiredDrag Edit DeleteRequired Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Drag Edit DeleteRequired Skills
Successful completion of 12-week module WV EMT-Paramedic Program and current certification.Drag Edit DeleteMinimum Education
Provider certification in Advanced Cardiac Life Support (AHA) and Basic Trauma Life Support (ACEP) preferred.Drag Edit DeleteMinimum Work Experience
ACLS and BTLS instructor status is desired. Minimum of two years of recent paramedic-level field experience. Must complete a designated training program on the use of specific communication equipment and techniques used by medical command center. Past experience in Medical Communications preferred.
EEOC Statement:
Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
