Senior Engineer Enterprise Systems

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

The Senior Engineer Enterprise Systems is responsible for the analysis, development, modification, installation, testing and maintenance of systems software and hardware. Possesses a strong understanding of systems engineering, graphical user interfaces and control languages. Evaluates vendor supplied software packages for fit and performance and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies and prepares technical documentation for telecommunications, network, and system software applications. Diagnoses, isolates and de-bugs software problems and performs problem resolution. Monitors system capacity and performance and provides Tier 2 technical support.

We are seeking an experienced IAM Infrastructure Engineer to join our team. This role will be pivotal in designing, implementing, and managing identity and access management (IAM) solutions with a strong focus on infrastructure components. The ideal candidate will have extensive experience with IdP platforms such as ForgeRock or Okta, combined with a robust background in infrastructure engineering.

• Operating Systems – Microsoft 2012+, RedHat Linux 7+
• Hypervisor – VMWare ESX/vCenter 6.0+, Hyper-V
• Server Manufactures – HP, Dell, Cisco, IBM
• Cloud providers – Microsoft, Amazon
• Tools – Ping/ForgeRock IDP

• Develop new systems and maintain and modify existing systems when required
• Provide technical guidance in planning and executing assigned projects
• Perform system repairs and oversee periodic inspection processes
• Participate in project analysis, design, implementations and commissioning phases
• Prepare user requirements, technical specifications, design specifications and commissioning plans
• Provide support in system acceptance testing and validation activities
• Review and recommend improvements to existing system designs
• Analyze project requirements and accordingly provide technical and functional recommendations
• Evaluate existing engineering processes and recommend improvements
• Recommend new technologies to improve system performance and reliability
• Perform system failure analysis and provide corrective actions
• Monitor systems capacity and performance and provide Tier 2 technical support
• Serve as an engineering technical resource for infrastructure initiatives
• Provide coaching and mentorship for team and peers

• Troubleshoot and resolve technical communications and network issues (tier two support)
• Provide input to supplier management team to help manage telecommunications and network-related vendor service level agreements
• Stay up to date on telecommunications, networks, and network-related technologies
• Serve as a technical resource for infrastructure initiatives that require telecommunications or network expertise
• Coaches and mentors others, especially more junior Engineers

Skills

• Knowledge of remote server management and design concepts
• Scripting Languages – PowerShell
• Knowledge of network components (WAN and LAN)
• Network and routing
• Working knowledge of storage and data protection technologies
• Competent with SQL
• Familiarity with automation tools such as Ansible

Abilities

• Ability to ascertain when a system or environment has a problem, issue, or fault.
• Ability to create, read, analyze and interpret technical diagrams and written procedures
• Ability to arrange processes or data in order or patterns specific to polices, processes, or system requirements.
• Excellent verbal/written communication skills, strong attention to detail
• Ability to analyze and solve problems, thinks outside of the box and grasps technical concepts
• Ability to combine information or data to find relationships among seemingly unrelated events
• Other characteristics such as personal characteristics
• Strong team player who can work across multiple functions and disciplines
• Provide quick and timely updates to work tickets, incidents and outages
• Preferred Professional Certification(s)
• Microsoft Certified System Engineer
• VMware Certified Professional
• Red Hat Certified Engineer

• Bachelor's degree in related field or equivalent experience
• 5+ years of engineering experience in a Microsoft Windows environment with more than 300 production servers
• 2+ years engineering experience in a Linux operating system environment
• 5+ years of experience supporting VMware Virtual Infrastructures
• 5+ years of experience supporting server hardware platforms such as: Cisco UCS, Dell, HP
• 1+ years of experience supporting cloud infrastructures such as: Azure, AWS
• 1+ years of scripting experience such as: PowerShell

• Openness – Team and stakeholders agree to be open about all work and challenges 
• Commitment – Personally commit to achieving the goals of the team 
• Respect – Respect your team members to be capable and independent 
• Courage – You have courage to do the right thing and work on tough problems 
• Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team 

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.