Customer Service Manager
1 month ago
Description
- Cultivates and maintains customer service at the front-end, attention to associate appearance and behavior, as well as maintaining acceptable service levels
- Reacts to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
- Controls store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures
- Selection, training, development and scheduling of front-end associates
- Complete all necessary paperwork relating to Department
- Ensures a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
- Responsible for all training, monitoring and compliance of regulatory and legal aspects such as alcohol and tobacco, food stamps and WIC
- Maintains supplies for front-end, places orders when needed and keeps inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc
- Performs self internal audits to ensure adherence to all polices and procedures
- Finish and retain reports/ logs needed for store audit and state inspection purposes
- Perform tasks as assigned by the Store Manager or Assistant Store Manager
- Travel Required:No
Environment
- Store : Grocery Warehouse (50F to 90F)
Skills
- Specialized Knowledge : Working knowledge of all aspects of front end operations, as well as the ability to make decisions and provide effective leadership.
- Special Skills : Basic computer skills; Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks
- Physical abilities: : Occasional amounts of walking, balancing, and kneeling; Frequent amounts of pushing and pulling loads up to 35 lb, crouching, and feeling; Constant amounts of standing, lifting and carrying loads up to 40 lb, stooping, reaching, handling, talking, and hearing; Occasional work in a variety of temperatures; Operation of Cash Register or EZ-Scan, Scanner, Computer, Telephone System, Scale, Currency Counter, Calculator
- Other: : Working knowledge of all store systems including POS, receiving, payroll and scheduling, pallet jack certification etc.
- Other: : Ability to read, write, and perform basic math functions
- Other: : Handle money, checks, and other media and distinguish between various forms of currency
Years Of Experience
- 0-2 : 1-3 years previous retail experience in the are of the front end preferred
Building on its more than 100-year history in the grocery business, Piggly Wiggly ® continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers’ needs.
We have other current jobs related to this field that you can find below
-
Customer Service Manager
4 weeks ago
Monroe, United States Piggly Wiggly | A C&S Family of Companies Full timeThe Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store. **Description** - Cultivates and...
-
Customer Service Manager
4 weeks ago
Monroe, United States PW Retail Foods LLC Full timePosition Overview The Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store. **Job...
-
Customer Service Manager
3 weeks ago
Monroe, United States PW Retail Foods LLC Full timePosition OverviewThe Customer Service Manager is responsible for directing and supervising all functions and activities of front-end department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.Job...
-
Assistant Customer Service Manager
4 weeks ago
Monroe, United States Piggly Wiggly | A C&S Family of Companies Full timeThe Assistant Customer Service Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina. **Description** - Provide outstanding Customer Service and customer...
-
Assistant Customer Service Manager
4 weeks ago
Monroe, United States PW Retail Foods LLC Full timePosition Overview The Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina. **Job Description**: Description Provide outstanding...
-
Customer Service Representative
1 month ago
Monroe, United States Havepurpose Full time**Customer Service Representative** **Location:** Monroe, LA, US, 71201 **Company:** Purpose Financial * Competitive Wages * Bonus Potential * Life/Health Benefits * 401(k) Savings Plan * Educational Assistance * Paid Vacation/Holidays * Great Schedules * Comprehensive Training The Full Time Customer Service Representative (CSR) position is a...
-
Customer Service Representative
1 month ago
Monroe, United States Vantage Concepts Full timeThe consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...
-
Dispatch/customer Service Representative
3 weeks ago
Township of Monroe, United States Ultimate Drain Cleaning & Service, LLC Full timeUltimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge. **Responsibilities** - Communicating with customers by phone in an organized and timely manner. - Collaborating...
-
Dispatch/customer Service Representative
2 weeks ago
Township of Monroe, United States Ultimate Drain Cleaning & Service, LLC Full timeUltimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge. **Responsibilities** - Communicating with customers by phone in an organized and timely manner. - Collaborating...
-
Customer Service Representative
3 weeks ago
Monroe, United States OMNOVA NORTH AMERICA INC Full timeJob DescriptionJob DescriptionAbout usOMNOVA a division of SURTECO specializes in the production and sale of laminates, foils and vinyl-coated fabrics. Our technologies, products and services deliver distinctive performance features, thus helping to support our Customers’ reputations for trusted brands around the globe and in a wide variety of markets.We...
-
Dispatch/customer Service Representative
3 weeks ago
Township of Monroe, United States Ultimate Drain Cleaning & Service, LLC Full timeUltimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge. **Responsibilities** - Communicating with customers by phone in an organized and timely manner. - Collaborating...
-
Customer Service Representative
1 month ago
Monroe, United States Forth Insurance Full timeSummary Assists commercial clients with their insurance needs by performing the following duties.Duties and Responsibilities include the following.Responds to phone calls from insureds, market representatives as well as others.Updates client insurance coverage.Manages renewals and cancellations including issuing certificates of insurance.Processes...
-
Customer Service Representative
4 weeks ago
Monroe, United States Aquarion Water Company Full timeAquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water...
-
Customer Service Representative
1 month ago
Monroe, United States Aquarion Full timeCustomer Service Representative Monroe, CT, US, 06468 Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S....
-
PT Customer Service Leader
1 month ago
Monroe, United States Food Lion Full timeAddress: USA-NC-Monroe-100 E. Sunset Drive Store Code: Store 00034 Front End (7205581) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...
-
Customer Service Representative
1 month ago
Monroe, United States U-Haul Full timeLocation: 1649 N Telegraph Rd, Monroe, Michigan 48161 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
B2B Customer Service Representative
2 weeks ago
Monroe, United States LHH Full timeLHH is looking for a for a Business to Business Customer Service Representative for a contract to hire position in Monroe, NC! The ideal candidate has 2+ customer service and order entry experience within manufacturing and can work in a fast-paced environment! This position is fully in office Monday - Friday.Duties: Responding promptly to customer inquiries...
-
B2B Customer Service Representative
2 weeks ago
Monroe, United States LHH Full timeLHH is looking for a for a Business to Business Customer Service Representative for a contract to hire position in Monroe, NC! The ideal candidate has 2+ customer service and order entry experience within manufacturing and can work in a fast-paced environment! This position is fully in office Monday - Friday.Duties: Responding promptly to customer inquiries...
-
B2B Customer Service Representative
2 weeks ago
Monroe, United States LHH Full timeLHH is looking for a for a Business to Business Customer Service Representative for a contract to hire position in Monroe, NC! The ideal candidate has 2+ customer service and order entry experience within manufacturing and can work in a fast-paced environment! This position is fully in office Monday - Friday. Duties: Responding promptly to customer...
-
Customer Service Representative
4 weeks ago
Monroe, United States Meenan Full timeAre you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...
