Customer Service Representative

3 weeks ago

Monroe, United States Meenan Full time

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you

The salary is $19.00/hr

**Responsibilities**:
As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

**Specific duties include**:

- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

**Requirements**:
As a Customer Service Representative, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.

**Specific qualifications include**:

- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts

**Benefits**:
As a Customer Service Representative, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more
- **Build a rewarding career with an industry leader**_
- **We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.**_

Pay: $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person

  • Customer Service Representative

    1 month ago

    Monroe, United States Vantage Concepts Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Vantage Concepts Full time

    The consumer comes first within the hospitality industry and that is no exception at Vantage Concepts. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and...

  • Customer Service Representative>

    4 weeks ago

    Monroe, United States Waste Pro Full time

    Waste Pro - 1902 Valley Parkway [Customer Service Representative] As a Customer Service Representative at Waste Pro, you'll: Answer incoming calls; Assist existing commercial and residential customers in resolving issues; Provide service quotes for new customers; Establish customer accounts by negotiating and documenting service type, pricing, billing, and...

  • Customer Service Representative

    3 weeks ago

    Monroe, United States Avflight Full time

    Job DescriptionJob DescriptionLocation: Monroe, LAEmployment Type: Full-TimeExempt/Non-Exempt: Non-ExemptBenefits: Medical, Dental, Vision, 401k plus employer match, Paid Time Off and HolidaysGeneral Purpose of Job:The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to...

  • OVERNIGHT Customer Service Representative

    2 weeks ago

    Monroe, Louisiana, United States Circle K Stores, Inc. Full time

    Store : 560 Lincoln Rd, Monroe, Louisiana 71203 Availability Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Customer Service, Representative, Overnight, Retail

  • Customer Service Representative>

    1 month ago

    Monroe, United States Holiday Companies Full time

    Holiday Stationstores - 2700 N Dixie Hwy [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function operation...

  • Customer Service Representative

    1 month ago

    Monroe, United States Acme Brick Full time

    **Customer Service Representative** City **Monroe** State/Territory **US-LA** Employment Type **Full time** **Join the Acme Brick Family** **CUSTOMER SERVICE REPRESENTATIVE** **FLSA Status: Non-exempt** Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Acme Brick Full time

    **Customer Service Representative** City **Monroe** State/Territory **US-LA** Employment Type **Full time** **Join the Acme Brick Family** **CUSTOMER SERVICE REPRESENTATIVE** **FLSA Status: Non-exempt** Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building material distribution industry. We...

  • Customer Service Representative

    1 month ago

    Monroe, United States U-Haul Full time

    Location: 1649 N Telegraph Rd, Monroe, Michigan 48161 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States U-Haul Full time

    Location: 1649 N Telegraph Rd, Monroe, Michigan 48161 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Dispatch/customer Service Representative

    2 weeks ago

    Township of Monroe, United States Ultimate Drain Cleaning & Service, LLC Full time

    Ultimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge. **Responsibilities** - Communicating with customers by phone in an organized and timely manner. - Collaborating...

  • Customer Service Representative

    1 month ago

    Monroe, United States Havepurpose Full time

    **Customer Service Representative** **Location:** Monroe, LA, US, 71201 **Company:** Purpose Financial * Competitive Wages * Bonus Potential * Life/Health Benefits * 401(k) Savings Plan * Educational Assistance * Paid Vacation/Holidays * Great Schedules * Comprehensive Training The Full Time Customer Service Representative (CSR) position is a...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Havepurpose Full time

    **Customer Service Representative** **Location:** Monroe, LA, US, 71201 **Company:** Purpose Financial * Competitive Wages * Bonus Potential * Life/Health Benefits * 401(k) Savings Plan * Educational Assistance * Paid Vacation/Holidays * Great Schedules * Comprehensive Training The Full Time Customer Service Representative (CSR) position is a...

  • Dispatch/customer Service Representative

    1 week ago

    Township of Monroe, United States Ultimate Drain Cleaning & Service, LLC Full time

    Ultimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge. **Responsibilities** - Communicating with customers by phone in an organized and timely manner. - Collaborating...

  • Dispatch/customer Service Representative

    3 weeks ago

    Township of Monroe, United States Ultimate Drain Cleaning & Service, LLC Full time

    Ultimate Drain Cleaning & Service is a growing plumbing company, providing services throughout New Jersey. We are looking for an experienced Dispatch and Customer Service Representative, qualified with basic sales and client services knowledge. **Responsibilities** - Communicating with customers by phone in an organized and timely manner. - Collaborating...

  • Customer Service Representative

    2 weeks ago

    Monroe, United States OMNOVA NORTH AMERICA INC Full time

    Job DescriptionJob DescriptionAbout usOMNOVA a division of SURTECO specializes in the production and sale of laminates, foils and vinyl-coated fabrics. Our technologies, products and services deliver distinctive performance features, thus helping to support our Customers’ reputations for trusted brands around the globe and in a wide variety of markets.We...

  • Customer Service Representative

    1 month ago

    Monroe, United States Forth Insurance Full time

    Summary  Assists commercial clients with their insurance needs by performing the following duties.Duties and Responsibilities include the following.Responds to phone calls from insureds, market representatives as well as others.Updates client insurance coverage.Manages renewals and cancellations including issuing certificates of insurance.Processes...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Forth Insurance Full time

    Summary  Assists commercial clients with their insurance needs by performing the following duties.Duties and Responsibilities include the following.Responds to phone calls from insureds, market representatives as well as others.Updates client insurance coverage.Manages renewals and cancellations including issuing certificates of insurance.Processes...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Aquarion Full time

    Customer Service Representative Monroe, CT, US, 06468 Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S....

  • Customer Service Representative

    1 month ago

    Monroe, United States Aquarion Full time

    Customer Service Representative Monroe, CT, US, 06468 Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S....