Quick Lube Service Advisor

1 month ago

Carrollton, United States Caliber Auto Care Full time
Overview:

Are you passionate about cars and customer service? Join our team as a Quick Lube Service Advisor at Caliber Auto Care. We are seeking a friendly and enthusiastic individual to assist customers with their vehicle maintenance needs. Apply Now

 

The Quick Lube Service Advisor (QLSA) is responsible for creating lasting impressions and retaining guests by using interpersonal skills and knowledge of products and services. This role requires no previous automotive supervisory or mechanical experience, but the representative must be knowledgeable about automotive services and possess strong communication and organizational skills. The QLSA is responsible for providing exception service to our clients seeking quick lube and maintenance services. This role involves greeting customers, understanding their needs, managing appointments, and ensuring a smooth and pleasant experience. This position will be fully customer-facing and requires a friendly, customer-focused, team-oriented leader with eagerness to learn and grow.

 

 

Starting at: $30,000/Hr. to $40,000/Hr.+ Bonus

 

Benefits:

      • Competitive Bi-Weekly Pay
      • Tuition Reimbursement, up to $3,000 annually
      • Paid Vacation and Sick Time
      • 6 Paid Holidays
      • Medical, Dental, and Vision Insurance (Effective 1st of the Month after Hire)
      • Life Insurance (Company-paid)
      • 401(k) Retirement Savings Plan with Company Match
      • Discounted Services on Personal and Immediate Family Vehicles
      • Opportunity for Advancement

Essential Roles and Responsibilities:

      • Customer Interaction: Greet customers warmly, and promptly, and assist them with their service needs. Provide information about quick lube services, pricing, and estimated wait times. Communicate with customers to understand their needs, explain services, provide estimates, and ensure customer satisfaction. Build trust and win repeat, loyal customers.
      • Service Recommendations: Present oil change options and additional services based on manufacturer recommendations and DVI documentation. Assess customer needs and recommend appropriate services based on vehicle condition, DVI results, and maintenance history.
      • Referral Conversion: Connect referrals for conversion to full-service repairs in adjoined/sister service-forward & tire-forward stores.
      • Customer Communication: Keep customers informed about their service status, any additional maintenance needs, and the completion time of their vehicles.
      • Billing and Payment: Prepare and present service invoices to customers, process payments, and handle any billing inquiries or disputes.
      • Record Keeping: Maintain accurate records of customer interactions, services performed, and any follow-up actions required
      • Coordination with Technicians: Communicate effectively with lube technicians to relay customer requests and ensure timely service delivery
      • Promotions and Offers: Inform customers about current promotions, discounts, and loyalty programs to enhance their service experience.
      • Cleanliness and Organization: Ensure the customer waiting area is clean, organized, and stocked with necessary supplies and informational materials.
      • Problem-solving: Address and resolve any issues or complaints from customers or team members promptly and effectively.
      • Safety and Cleanliness: Ensure the quick lube area is kept clean, organized, and safe at all times. Adhere to all safety regulations and procedures.
      • The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

Qualifications:

 

      • Professional appearance and proven ability to work in a process-driven environment
      • Possess a valid Texas driver’s license, or obtain a valid Texas driver’s license within 30 days of the hire date (preferred)
      • Ability to work a minimum of five days, including weekends
      • Customer Service: Strong interpersonal and communication skills to provide excellent customer service and build positive relationships.
      • Organizational Skills: Ability to manage appointments, maintain records, and handle multiple tasks efficiently.
      • Problem-solving: Ability to address and resolve customer issues effectively and professionally.
      • Sales Skills: Ability to recommend additional services and promotions to customers based on their needs.
      • Technical Proficiency: Basic computer skills for scheduling, billing, and record-keeping tasks.
      • Team Collaboration: Ability to work collaboratively with lube technicians and other team members.

Working Conditions

  • Environment: Work is primarily performed in a service garage setting with exposure to various weather conditions, noise, and vehicle exhaust.

Schedule: Full-time position with potential for weekend and evening shifts.

 

 

 

 

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

 

 

#bayard

  • Quick Lube Service Advisor

    2 weeks ago

    Carrollton, Texas, United States Sun Auto Tire and Service Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Quick Lube Service Advisor to join our team at Sun Auto Tire & Service. As a Quick Lube Service Advisor, you will be responsible for providing exceptional customer service, recommending services, and ensuring a smooth and pleasant experience for our clients.Key ResponsibilitiesGreet customers...

  • Quick Lube Service Advisor

    2 weeks ago

    Carrollton, Texas, United States Sun Auto Tire and Service Full time

    OverviewAt Sun Auto Tire & Service, we are seeking a skilled and customer-focused Quick Lube Service Advisor to join our team. As a Quick Lube Service Advisor, you will play a vital role in providing exceptional service to our customers, ensuring their vehicles are maintained to the highest standards, and building long-lasting relationships with our...

  • Quick Lube Service Advisor

    6 days ago

    Carrollton, United States Driver's Edge Auto Repair Full time

    Overview: Are you passionate about cars and customer service? Join our team as a Quick Lube Service Advisor at Caliber Auto Care. We are seeking a friendly and enthusiastic individual to assist customers with their vehicle maintenance needs. Apply Now! The Quick Lube Service Advisor (QLSA) is responsible for creating lasting impressions and retaining...

  • Tax Advisor

    1 week ago

    Carrollton, Texas, United States H&R Block Full time

    Job Title: Tax Advisor - Block AdvisorsAbout the Role: We are seeking a highly skilled Tax Advisor to join our team at Block Advisors. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients.Key Responsibilities:* Build year-round client relationships* Provide tax preparation, tax...

  • Tax Advisor

    1 month ago

    Carrollton, Texas, United States H&R Block Full time

    About the RoleWe are seeking a highly skilled Tax Advisor to join our team at H&R Block. As a Tax Advisor, you will be responsible for providing tax preparation, tax audit support, and tax planning services to our clients year-round.Key ResponsibilitiesBuild and maintain strong relationships with clients to understand their tax needs and provide personalized...

  • Customer Service Representative

    2 weeks ago

    Carrollton, Texas, United States Talent Hire Recruitment Full time

    Life Insurance Benefits Advisor OpportunityWe are seeking a dedicated and driven individual to join our team as a Life Insurance Benefits Advisor. As a remote sales agent, you will provide outstanding customer service and support to our client base, working from the comfort of your own home.Key Responsibilities:Contact leads to schedule virtual meetings with...

  • Seasonal Beauty Advisor

    2 weeks ago

    Carrollton, United States Ulta Beauty Full time

    Ulta Beauty - 2660 N Josey Lane Suite 250 [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...

  • Business Solutions Advisor

    2 weeks ago

    Carrollton, Texas, United States Bank of America Full time

    Job Title: Business Solutions AdvisorAt Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert advice. As a Business Solutions Advisor, you will play a critical role in building and maintaining relationships with our clients, providing them with tailored solutions to meet their unique...

  • Technical Sales Advisor

    1 month ago

    Carrollton, Texas, United States Standard Supply & Distr Full time

    About Standard Supply & DistrAt Standard Supply & Distr, we take pride in our employees as well as the products and services we provide. Our commitment to family values, unwavering dedication to our customers, and innovative solutions make us a great place to work.Job DescriptionThe Technical Sales Advisor will be responsible for helping our customers with...

  • Automotive Service Technician

    2 weeks ago

    Carrollton, Texas, United States Express Oil Change & Tire Engineers Full time

    Job Title: Hood TechnicianWe are seeking a skilled Hood Technician to join our team at Express Oil Change & Tire Engineers. As a Hood Technician, you will be responsible for inspecting and lubricating cars in a quick and efficient manner, ensuring a high level of customer satisfaction.Key Responsibilities:Perform multi-point inspections to identify potential...

  • Cashier

    2 months ago

    Carrollton, United States Speedee Full time

    Company Overview Our first SpeeDee Oil Change opened in December 1980 in Metairie, Louisiana. SpeeDee swiftly grew into a quick lube and automotive tune-up service business, and by the mid-90s, SpeeDee had added complete brake service and grown to a full-service auto maintenance and repair facility. For 40 years, SpeeDee has built trusted customer...

  • Customer Service Representative

    4 weeks ago

    Carrollton, Texas, United States Valvoline Instant Oil Change Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service, building strong relationships with our guests, and promoting our products and services.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    3 weeks ago

    Carrollton, Texas, United States Staff Force Full time

    Customer Service RepresentativeAt Staff Force, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and any issues are resolved quickly.Key...

  • Service Desk

    3 days ago

    Carrollton, United States Mphasis Full time

    Three possible shifts 6AM to 3PM CST , 9AM to 6:00 PM and 1PM to 10PM CST Role and Responsibilities Provide hyper-care implementation support for all stores reporting issues within the first 24hrs of conversion. Support calls for hyper-care will be setup via dedicated IVR option on Amazon connect The team will be aligned to this skill set for focused support...

  • Customer Service Representative

    1 week ago

    Carrollton, Texas, United States Staff Force Full time

    Job SummaryAt Staff Force, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our Mass and National accounts.Key ResponsibilitiesCustomer Relationship Management: Develop and maintain strong relationships...

  • Service Desk

    3 days ago

    Carrollton, United States Mphasis Limited Full time

    *\*Three possible shifts 6AM to 3PM CST , 9AM to 6:00 PM and 1PM to 10PM CST \***Role and Responsibilities ** Provide hyper-care implementation support for all stores reporting issues within the first 24hrs of conversion.* Support calls for hyper-care will be setup via dedicated IVR option on Amazon connect* The team will be aligned to this skill set for...

  • Customer Service Representative

    2 weeks ago

    Carrollton, Texas, United States Staff Force Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Staff Force. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and any issues are resolved quickly.Key...

  • Customer Service Rep

    1 month ago

    Carrollton, United States Staff Force Full time

    Carrollton, TX Order: 497279 Order Type : Temp Key Responsibilities: •Customer Relationship Management: Build and maintain strong relationships with Mass and National accounts, ensuring their needs are met and any issues are resolved quickly. •Order Processing: Accurately retrieve and process customer POs using our EDI system (SPS Commerce),...

  • Cashier - Food and Nutrition Services (Days)

    2 weeks ago

    Carrollton, Georgia, United States Tanner Health System Full time

    Job Summary: We are seeking a skilled Cashier to join our team at Tanner Health System. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced environment.Key Responsibilities:* Accepts cash, credit cards, quick charge, and meal tickets according to established procedure.* Balances cash drawer, receipts, and...

  • Cashier - Food and Nutrition Services (Days)

    3 weeks ago

    Carrollton, Georgia, United States Tanner Health System Full time

    Cashier Job DescriptionJob Summary: We are seeking a skilled Cashier to join our team at Tanner Health System. As a Cashier, you will be responsible for receiving and disbursing money for payment of goods purchased in the cafeteria, assisting customers as needed, and maintaining a clean and organized work environment.Responsibilities:Accepts cash, credit...