Service Desk
4 weeks ago
Three possible shifts 6AM to 3PM CST , 9AM to 6:00 PM and 1PM to 10PM CST Role and Responsibilities Provide hyper-care implementation support for all stores reporting issues within the first 24hrs of conversion. Support calls for hyper-care will be setup via dedicated IVR option on Amazon connect The team will be aligned to this skill set for focused support outside the usual phone queue. Liaison with other resolver groups, Client Concierge and Adv Support to escalate issues that are out of scope or unresolved by this team. Document, track, and monitor new and open Incidents until resolution. Identify training and knowledge enhancement opportunities for RTS L1 agents (Shift Left) best effort during off peak intervals or when bandwidth permits. Support RTS L1 team on open case back log for non-hyper care for stores, best effort during off peak intervals or when bandwidth permits. The support will be in English only. Key Skills : Experience of 1-2 years in Support Helpdesk Use of Ticketing tool ServiceNow (CSM), Level 1.5 troubleshooting mainly related to Retail systems like POS, BO, EMV, KDS, OCS, SOS timers etc., desktop/OS, as per guidelines and training. Remote desktop troubleshooting. Escalate complex incidents / requests to upstream technical groups. Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver) Preferred knowledge and experience of Quick Service Restaurant support (Point Of Sale) Prompt response to telephone calls, email, and instant message requests for technical support Qualifications Require a minimum of a high school diploma or equivalent, and preferably a bachelor's degree in accounting, finance, or a related field. Experience : 1 2 years of relevant experience Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Evening shift Monday to Friday Weekdays Experience: Help desk: 2 years (Required) POS: 2 years (Required) Ability to Commute: Carrollton, TX 75007 (Required) Work Location: In person
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Infrastructure and Service Desk Team Leader
2 months ago
Carrollton, United States HomePro, Inc. Full timeLocation: On-site Carrollton TexasJob Type: Full-timeAbout Us: We are a dynamic and forward-thinking organization, embracing cutting-edge technologies to drive growth and success. As we continue to expand our IT infrastructure and cloud services, we are looking for a motivated Infrastructure and Help Desk Team Leader to join our team. This role will be...
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Service Desk
4 weeks ago
Carrollton, United States Mphasis Limited Full time*\*Three possible shifts 6AM to 3PM CST , 9AM to 6:00 PM and 1PM to 10PM CST \***Role and Responsibilities ** Provide hyper-care implementation support for all stores reporting issues within the first 24hrs of conversion.* Support calls for hyper-care will be setup via dedicated IVR option on Amazon connect* The team will be aligned to this skill set for...
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Front Desk Associate
4 weeks ago
Carrollton, Texas, United States Fitness Connection Full timeJob DetailsJob Location: Carrollton, TXDescription:Position SummaryWe are seeking a highly motivated and enthusiastic individual to join our Front Desk team at Fitness Connection. As a Front Desk team member, you will play a vital role in creating a welcoming and energetic environment for our club members and guests. Your primary responsibility will be to...
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Front Desk Agent
2 hours ago
Carrollton, United States Courtyard by Marriott Full timeCourtyard by Marriott - JobID: 4CFABD8650A35CA253383B6F2C779EB8 [Guest Service / Concierge] As a Front Desk Agent at Courtyard by Marriott, you'll: Greet guests warmly and provide exceptional customer service; Check guests in and out efficiently, ensuring accuracy of information; Handle guest inquiries and resolve complaints promptly and professionally;...
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Medical Receptionist
1 month ago
Carrollton, Texas, United States Bright Health Full timeAt Bright Health, we're on a mission to make healthcare right. Together. We're a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total cost of...
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Front Desk Support Specialist
6 days ago
Carrollton, Illinois, United States H&R Block Full timeJob OverviewH&R Block is a leading provider of tax preparation and financial services. We believe in the power of people helping people and are committed to building a connected culture where everyone feels safe to bring their authentic self to work every day.About This RoleWe are seeking a Front Desk Support Specialist to join our team. As a key member of...
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Bilingual Front Desk Medical Receptionist
6 months ago
Carrollton, United States Bright Health Full timeBack to Career Site Our mission is to make healthcare right. Together. We are a value-driven healthcare company committed to providing personalized care to aging and underserved populations. We do this by aligning stakeholders across the healthcare ecosystem. Together, we can improve consumer experience, optimize clinical outcomes, and reduce total...
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Cloud Services and Infrastructure Team Lead
1 month ago
Carrollton, Texas, United States HomePro Full timeJob SummaryWe are seeking a highly skilled Cloud Services and Infrastructure Team Lead to join our IT department at HomePro. As a key member of our team, you will be responsible for managing our cloud services, infrastructure projects, and help desk operations.Key Responsibilities:Manage and optimize cloud services, including Google Workspace, Google Cloud...
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Carrollton, United States HomePro, Inc. Full timeAbout Us: We are a dynamic and forward-thinking organization, embracing cutting-edge technologies to drive growth and success. As we continue to expand our IT infrastructure and cloud services, we are looking for a motivated Infrastructure and Help Desk Team Leader to join our team. This role will be pivotal in managing our cloud services, infrastructure...
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Cloud Infrastructure Manager
2 weeks ago
Carrollton, United States Optimize Search Group Full timeJob Title: IT Cloud Infrastructure ManagerLocation: Carrollton, TX (100% On-Site)Duration: Direct HireAs the Infrastructure and Help Desk Team Leader, you will oversee the management of cloud services administration, infrastructure projects, and help desk operations. You will lead a dedicated team responsible for managing end-user devices, ensuring the...
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IT Support Specialist
4 weeks ago
Carrollton, Texas, United States LHH Full time**Job Summary:**The IT Help Desk Professional will play a crucial role in providing technical support and assistance to end-users at LHH. The ideal candidate will have extensive experience working with Microsoft and Windows-based technologies, possessing a deep understanding of IT infrastructure, troubleshooting methodologies, and excellent customer service...
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Front Desk Agent
42 minutes ago
Carrollton, United States Marriott International Inc Full timeAdditional Information Job Number24203404 Job CategoryRooms & Guest Services Operations LocationCourtyard Dallas Carrollton and Carrollton Conference Center, 1201 Raiford Road, Carrollton, Texas, United States, 75006VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management Additional Information: This hotel is owned and operated by an...
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Help Desk Technician
2 weeks ago
Carrollton, United States Mphasis Full time*Three possible shifts 6AM to 3PM CST , 9AM to 6:00 PM and 1PM to 10PM CST *Role and Responsibilities Provide hyper-care implementation support for all stores reporting issues within the first 24hrs of conversion.Support calls for hyper-care will be setup via dedicated IVR option on Amazon connectThe team will be aligned to this skill set for focused support...
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Sales Associate
3 months ago
Carrollton, United States Massage Envy Full timeOverview: PCRK Group is hiring for Full Time Front Desk Sales Associates at Carrollton. We are looking for full-time entry level Sales Associates! This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales. Were looking for people who have...
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Entry Level Manager Trainee
4 weeks ago
Carrollton, United States Elite GI. Full timeJob DescriptionJob DescriptionWe are seeking an individual who embodies the ideal fusion of a professional culture and the adaptability often associated with the service industry. Our vision is to establish a work environment that acknowledges our shared humanity while upholding the highest standards of professionalism, ensuring that all our team members can...
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Product Delivery Specialist
6 months ago
Carrollton, United States Rent-A-Center Full timeWe are Hiring Immediately! It's Your Career. Own it! At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment. We are hiring immediately customer account reps that want to move up with the company and that will provide excellent...
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Diagnostic Imaging Specialist
1 month ago
Carrollton, Georgia, United States St Anthony Regional Hospital Full timeJob SummaryThe Diagnostic Imaging Specialist provides diagnostic patient care services using ultrasound and related diagnostic procedures. This position is responsible for the independent operation of sonographic equipment, and for performing and communicating results of diagnostic examinations using sonography.Key Responsibilities Greet patients by...
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Network Administrator I
1 month ago
New Carrollton, Maryland, United States Bizzell Group Full timeJob Summary:Bizzell Group, a leading consulting firm, is seeking a skilled Network Administrator to join our team on a part-time basis. This role is ideal for professionals who are looking to apply their expertise in network management while maintaining a flexible work schedule.Key Responsibilities:Oversee the management and maintenance of the network...
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Facilities Construction Manager
2 months ago
Carrollton, United States MB2 Dental Full timeThe Facility Construction Manager, reporting to the Vice President of Central Operations, manages all construction-related communication, timelines, deliverables, project scopes and other critical functions relative to denovos, expansions, remodels, or any other facility needs and meet the criteria for centralized management and support. The Manager...
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Administrative Specialist
5 days ago
Carrollton, United States Kelly Professional & Industrial Full timeKelly Services is looking for an ADMINISTRATIVE ASSISTANT for the Carrollton area.Job descriptionThe successful candidate will provide administrative support to their office, ensuring smooth operation and maintaining a welcoming environment for customers. The ideal candidate will have experience in office management and a strong background in clerical...