Current jobs related to Director of Event Operations - Boston - Marriott

  • Assistant Director of Student Services and Events

    1 week ago

    Boston, United States New England College of Optometry Full time

    Description: Reporting to the Director of the Center for Academic and Professional Achievement (CAPA), the Assistant Director of Student Services and Events is essential in cultivating a vibrant and involved campus community by providing guidance and support to student government and organizations and planning and executing large-scale signature campus...

  • Director, Digital Marketing

    1 month ago

    Boston, United States Foundation Medicine Full time

    About the Job The Director, Digital Marketing & Events is responsible for the development, execution, and measurement of the FMI Clinical organization’s digital marketing and events. As an experienced digital marketer, this individual will have ownership over all of FMI’s clinical digital marketing, leading development and execution of a holistic digital...

  • Director of Presidential Events and Hospitality

    6 days ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    Job SummaryThis is a full-time, regular position at InsideHigherEd. The Director of Presidential Events and Hospitality will serve as the hospitality liaison for the President and the President's spouse and will be the lead representative for the management of Presidential Events.Key ResponsibilitiesEvent Planning and Execution: Design and maintain a...

  • Director, Digital Marketing

    1 week ago

    Boston, United States Foundation Medicine Full time

    Job Description About the Job The Director, Digital Marketing & Events is responsible for the development, execution and measurement of the FMI Clinical organization's digital marketing and events. As an experienced digital marketer, this individual will have ownership over all of FMI's clinical digital marketing, leading development and execution of a...

  • Senior Director of Special Events

    2 days ago

    Boston, United States Boston Symphony Orchestra Full time

    Aspen Leadership Group is proud to partner with the Boston Symphony Orchestra (BSO) in its search for a Senior Director of Special Events.The Senior Director of Special Events is central to the BSO's mission of fostering a vibrant community of supporters through well-planned and executed events that drive its fundraising efforts. Reporting to the Chief...

  • Art Director, Events

    2 weeks ago

    Boston, United States Aquent Full time

    Overview Placement Type: Temporary Salary (USD): $50 to $60 an hour Our team at Aquent is seeking talented and experienced Art Directors, Events to support our Experiential Marketing Agency client. The ideal candidate will have a proven track record in creating innovative and impactful visual concepts for large-scale events. This role requires a strong...

  • General Event Production and Stagehand Crew

    1 month ago

    Boston, United States Groundwork Operations, LLC Full time

    Job DescriptionJob DescriptionABOUT THE COMPANY:Groundwork Operations, LLC provides general and specialized Crew to set-up and break-down indoor and outdoor events in multiple regions. Our team works projects of all sizes, from small events that a single Crew Member can set up on their own, to large scale events such as the NY Marathon where we have dozens...

  • General Event Production and Stagehand Crew

    1 month ago

    Boston, United States Groundwork Operations, LLC Full time

    Job DescriptionJob DescriptionABOUT THE COMPANY:Groundwork Operations, LLC provides general and specialized Crew to set-up and break-down indoor and outdoor events in multiple regions. Our team works projects of all sizes, from small events that a single Crew Member can set up on their own, to large scale events such as the NY Marathon where we have dozens...

  • Assistant Store Manager

    6 days ago

    Boston, United States Event Network Full time

    1 Central Wharf, Boston, MA 02110, USA Req #2703 Monday, July 15, 2024 YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION We believe The Experience matters. Be a part of this“must-see” cultural destination located in Boston – where visitors immerse themselves in this aquarium’s treasures and experience an adventure one can only imagine.Imagine...

  • Technical Director

    1 hour ago

    Boston, United States Museum of Science Full time

    Who We Are: The Museum of Science is dedicated to inspiring a lifelong love of science in everyone. We are committed to inclusivity, innovation, and education, serving diverse communities through our exhibits, programs, and outreach efforts.Why We Need You: The Technical Director at the Museum of Science oversees the technical aspects of programming,...

  • Director, Strategic Events and Engagement

    6 days ago

    Boston, Massachusetts, United States Emerson College Full time

    About the RoleThe Director, Strategic Events and Engagement will lead a team responsible for creating, driving, and executing a comprehensive event strategy for Institutional Advancement at Emerson College. This strategic leadership role will oversee a dynamic range of activities, including events at festivals and conferences, signature regional alumni and...

  • Technical Director

    1 month ago

    Boston, United States Museum of Science Full time

    Job DescriptionJob DescriptionWho We Are: The Museum of Science is dedicated to inspiring a lifelong love of science in everyone. We are committed to inclusivity, innovation, and education, serving diverse communities through our exhibits, programs, and outreach efforts.Why We Need You: The Technical Director at the Museum of Science oversees the technical...

  • Event Server

    3 months ago

    Boston, United States Gourmet Caterers Full time

    Gourmet Caterers  is New England’s largest privately owned and operated caterers, planning and executing events from 10 to 10,000 people. The company prides itself in offering gracious, honest, and reliable service. Gourmet is a full-service caterer that also offers a wide array of other services, rentals and event coordination. Position Summary: ...

  • Event Coordinator, YMCA of Greater Boston

    16 hours ago

    Boston, Massachusetts, United States YMCA of Greater Boston Full time

    Job SummaryThe YMCA of Greater Boston is seeking a skilled and experienced Building Supervisor to oversee events and community activities at our East Boston location. As a key member of our team, you will be responsible for ensuring the smooth operation of our facilities and providing exceptional service to our members and guests.Key...

  • Senior Events Manager

    1 month ago

    Boston, United States Sheraton Hotels & Resorts Full time

    JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities...

  • Event Operations Assistant

    1 week ago

    Boston, Massachusetts, United States OneCause Part-Time & Seasonal Full time

    Job OverviewPosition Summary:As a vital part of the OneCause team, you will contribute to our mission of empowering organizations dedicated to meaningful causes by enhancing their outreach and boosting fundraising capabilities through our innovative solutions. Our company has been at the forefront of mobile bidding since 2007, offering a wide range of...

  • Senior Events Manager

    1 month ago

    Boston, Massachusetts, United States Sheraton Hotels & Resorts Full time

    JOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities...

  • Director of Office Operations

    4 days ago

    Boston, Massachusetts, United States Ingenius Prep Full time

    About Us:InGenius Prep is a leading education services company that provides personalized support to students applying to U.S. colleges and graduate schools. With a team of over 190 full-time employees and 600 part-time employees, we operate in multiple countries and are committed to excellence in our work.Job Summary:We are seeking an experienced and...

  • Event Operations Supervisor

    1 week ago

    Boston, Massachusetts, United States Emerson College Full time

    Become a part of our vibrant community at Emerson CollegeWe are looking for a dedicated individual to take on the role of a part-time Event Operations Supervisor during various occasions. This position, reporting to the Guest Experience Manager, involves a rotating schedule alongside other part-time supervisors to oversee a range of events across the six...

  • Deputy Director of Operations

    1 hour ago

    Boston, United States MBTA Full time

    The RIDE is the MBTA’s paratransit service, which provides door-to-door shared ride service to anyone who cannot use the bus or train due to a disability. The Deputy Director of Paratransit Operations reports to the Director of Paratransit Operations and will supervise a growing team that is responsible for overseeing daily operations and monitoring...

Director of Event Operations

1 month ago

Boston, United States Marriott Full time
Job Number 24137932
Job Category Event Management
Location Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Manages all event service, banquet and event technology operations and staff on a daily basis. Core area of responsibility is the event operation team, including the Senior Banquet Managers, Banquet Managers, Senior Event Service Managers, Event Service Managers, Event Technology and Operations Managers. Position ensures the highest level of service throughout the event phase. Maximizes revenue opportunities by up-selling during the event phase and maximizes profit by effectively managing costs. The position is responsible for achieving guest and employee satisfaction and for managing the financial performance of the Event Operations Department.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 4 years experience in the event management, food and beverage, sales and marketing, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area.

 

CORE WORK ACTIVITIES

 

Managing Event Management Operations and Budgets

• Works with the management team to develop and implement the business plan and long term strategies for event operations.

• Establishes and monitors measurable goals for the department.

• Champions all standards, policies and procedures in the Event Operations departments.

• Oversees the execution of event logistics for all events.

• Oversees the administrative processes associated with the event phase of a function and the associated transitions between all event phases as they relate to the service delivery team.

• Ensures function space and corresponding heart of the house areas are cleaned and maintained.

• Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines.

• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

• Participates in MVP audits and level certification for all technicians.

• Ensures employees maintain required certification.

• Assists with implementation and execution of all event related corporate initiatives and promotions.

 

Managing Profitability

• Ensures department is working within budget and adjusts expenditures according to revenues.

• Maintains awareness of current trends in event management and integrates into the operation in a timely manner.

• Reviews effectiveness of event operations annually and makes appropriate adjustments.

 

Ensuring Exceptional Customer Service

• Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Maintains customer satisfaction to insure retention and growth of business through referrals and repeat events.

 

Leading Event Management Teams

• Leads execution of activities in Event Operations to support the Event Management strategy.

• Leads event management/operations meetings.

• Coordinates the Event Operations members of Event Delivery teams.

• Works with culinary team to ensure compliance to food handling and sanitation standards.

• Works with Human Resources to ensure compliance with all applicable laws and regulations.

• Ensures that regular, ongoing communication is happening in all areas of event operations.

 

Maintaining Relationships with Property Stakeholders

• Communicates effectively with property departments outside of Event Operations.

• Maintains a strong working relationship with guests/clients, vendors and competitors.

 

Conducting Human Resources Activities

• Reviews staffing levels to ensure that guest service and operational needs are met.

• Works with direct reports to review scheduled events and troubleshoot potential challenges/conflicts.

• Attends pre-event meetings to understand group needs, set appropriate expectations and gather critical information to communicate to Event Operations Team.

• Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures and Local Standard Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

 

The salary range for this position is $100,000 to $131,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.   JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.