![Sheraton Hotels & Resorts](https://media.trabajo.org/img/noimg.jpg)
Senior Events Manager
1 month ago
JOB SUMMARY
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
CORE WORK ACTIVITIES
Executing Event Operations
• Solve problems and/or suggest alternatives to previous arrangements if necessary.
• Leads pre-event and post-event meetings for assigned groups.
• Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.
• Manages customer budgets to maximize revenue and meet customer needs.
• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.
• Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.
• Manages group room blocks and meeting space for assigned groups.
• Adheres to all standards, policies, and procedures.
• Celebrates successes and publicly recognizes the contributions of team members.
Executing the Sales and Marketing Strategy
• Up-sells products and services throughout the event process.
• Participates in customer site inspections and assists with the sales process when necessary.
• Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).
Managing Profitability
• Manages revenue and profitability associated with events.
• Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.
• Reviews billing and payments with clients.
Providing Exceptional Customer Service
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Makes presence known to customer at all times during entire event process.
• Follows up with customer post-event.
• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Reviews comment cards and guest satisfaction results with associates.
• Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.
The salary range for this position is $80,000 to $100,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Be
begin
belong
become
-
Event Management Specialist
1 week ago
Boston, Massachusetts, United States PRA Business Events Full timeJob OverviewEvent ProducerPRA is a premier firm in the business event management sector, dedicated to creating exceptional experiences that inspire and drive success. By combining Passion, Reach, and Authenticity, PRA collaborates with clients to design innovative, multi-sensory attendee experiences that leave a memorable impact.This position is part-time,...
-
Event Management Specialist
1 week ago
Boston, Massachusetts, United States PRA Business Events Full timeJob OverviewEvent ProducerPRA is a premier business event management organization, dedicated to crafting exceptional experiences that inspire and engage audiences. By merging Passion, Reach, and Authenticity, PRA collaborates with clients to design innovative, multi-sensory attendee experiences that leave a memorable impact.This position is part-time,...
-
Growth Marketing Manager, Communities
4 weeks ago
Boston, United States Alignable Events Group Full timeWho we are: We believe that small businesses are stronger together and we’re looking for people who are passionate about our mission. Alignable is a remote-first, mission-driven Series C (and profitable) growth stage startup on a mission to bring together small business owners from across the globe to help them gain competitive advantage so they can...
-
Event Producer
1 month ago
Boston, United States PRA Business Events Full timeJob DescriptionJob DescriptionEvent ProducerPRA is the market-leading business event management firm, delivering unique experiences that move hearts, minds and businesses forward. Blending Passion, Reach and Authenticity, PRA works collaboratively with clients to craft creative, multi-sensory attendee journeys to leave a lasting impression.This role is...
-
Event Producer
2 months ago
Boston, United States PRA Business Events Full timeJob DescriptionJob DescriptionEvent ProducerPRA is the market-leading business event management firm, delivering unique experiences that move hearts, minds and businesses forward. Blending Passion, Reach and Authenticity, PRA works collaboratively with clients to craft creative, multi-sensory attendee journeys to leave a lasting impression.This role is...
-
Senior Director of Special Events
2 days ago
Boston, United States Boston Symphony Orchestra Full timeAspen Leadership Group is proud to partner with the Boston Symphony Orchestra (BSO) in its search for a Senior Director of Special Events.The Senior Director of Special Events is central to the BSO's mission of fostering a vibrant community of supporters through well-planned and executed events that drive its fundraising efforts. Reporting to the Chief...
-
Senior Events Manager
1 month ago
Boston, Massachusetts, United States Sheraton Hotels & Resorts Full timeJOB SUMMARY Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities...
-
Senior Events Coordinator
4 weeks ago
Boston, United States Securitas Security Services USA, Inc. Full timeSenior Events CoordinatorThe Senior Events Coordinator provides coordination and administrative support to the Events Manager to ensure goals and objectives are accomplished in accordance with established priorities, timelines, and required specifications. The successful candidate will be a highly motivated, energetic, and self-directed individual with...
-
Senior Event Marketing Manager
2 months ago
Boston, United States Snyk Full timeJob DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...
-
Events Manager
2 weeks ago
Boston, United States Action for Boston Community Development, Inc., (ABCD) Part time $36Please Note: This is a temporary position.The Events Manager is responsible for the planning and execution of signature ABCD events, and for the development and ongoing support of program and neighborhood events.Key ResponsibilitiesWork closely with the Director to develop and manage annual fundraising events such as theCommunity Heroes Celebration, Hoop...
-
Events Manager
3 weeks ago
Boston, United States Action for Boston Community Development Full timeJob DescriptionJob DescriptionDescriptionPlease Note: This is a temporary position.The Events Manager is responsible for the planning and execution of signature ABCD events, and for the development and ongoing support of program and neighborhood events.Key ResponsibilitiesWork closely with the Director to develop and manage annual fundraising events such as...
-
Manager, Events
1 month ago
Boston, United States Fidelity TalentSource LLC Full timeJob Description:The Event Manager will deliver best in class event experiences for the firm’s associates, clients, and prospects. They will have a natural curiosity the business strategy and leverage their skills to create and flawlessly execute programmatic experiences that support the objectives. The candidate will be experienced in project...
-
Environmental Services Technician
24 hours ago
Boston, Massachusetts, United States Hornblower Cruises and Events Full timeAbout the Opportunity:The successful candidate will be a motivated, dependable self-starter with a positive attitude and good communication skills. They will work in a fast-paced environment, ensuring the cleanliness and maintenance of our vessels and facilities.Key Responsibilities:Comply with safety practices, policies, and procedures.Clean common areas,...
-
Senior Events Coordinator
1 week ago
Boston, Massachusetts, United States Wolf & Company, P.C. Full timePosition Overview:Wolf & Company, P.C. is seeking a Senior Events Coordinator to enhance our dynamic in-house Marketing team. In this pivotal role, you will be responsible for managing all facets of event research, planning, marketing, execution, and revenue generation on a national scale.Key Responsibilities:Oversee the planning and execution of all...
-
Senior Event Sales Manager Full-Time; Boston
3 months ago
Boston, United States Winston Flowers Full time**Work With Us** Grow the Winston way **Senior Event Sales Manager; Full-Time; Boston** The Event Sales Manager oversees all areas related to Winston Flowers event sales, working collaboratively with other areas of the company that intersect with events. This position reports to the General Manager of Events. For over 75 years, the dedicated team at Winston...
-
Events Manager
1 month ago
Boston, United States Boston Globe Media Partners Full timeJob DescriptionJob DescriptionThis role is for someone looking to use their overall events and logistics skills in a fast paced, diverse environment. The Events Manager will assist the Events Team in producing their ambitious calendar of events designed to elevate Boston Globe Media’s brands, in particular, Globe Events, and increase revenue while...
-
Event Manager
3 weeks ago
Boston, United States PRIM&R - Public Responsibility in Medicine and Research Full timeOverview: Public Responsibility in Medicine and Research (PRIM&R) is an international 501(c)(3) nonprofit organization based in Boston’s historic Back Bay whose mission is to advance the highest ethical standards in the conduct of biomedical, behavioral, and social science research. Since 1974, PRIM&R has served as the primary professional home and trusted...
-
Event Manager
3 weeks ago
Boston, United States PRIM&R - Public Responsibility in Medicine and Research Full timeOverview: Public Responsibility in Medicine and Research (PRIM&R) is an international 501(c)(3) nonprofit organization based in Boston’s historic Back Bay whose mission is to advance the highest ethical standards in the conduct of biomedical, behavioral, and social science research. Since 1974, PRIM&R has served as the primary professional home and trusted...
-
Events Manager
1 month ago
Boston, United States Tiugo Full timeJob DescriptionJob DescriptionSalary: About TiugoWe are Tiugo Technologies, a launchpad for new developer platforms, helping software companies accelerate growth, increase operating efficiency and scale their business. Tiugo contains a suite of brands which are API-first, market-leading developer platforms focused on content creation and digital...
-
Events Manager
1 month ago
Boston, United States Smartcat Full timeJob DescriptionJob DescriptionAbout SmartcatSmartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and...