Food and Beverage Operations Manager

3 months ago

Miami Beach, United States Marriott Full time
Job Number 24130979
Job Category Food and Beverage & Culinary
Location The Miami Beach EDITION, 2901 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work..

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

 

CORE WORK ACTIVITIES

 

Managing Day-to-Day Operations

• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.

• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.

• Supports and supervises an effective monthly self inspection program.

• Operates all department equipment as necessary and reports malfunction.

• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Understands employee positions well enough to perform duties in employees' absence.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Monitors and maintains the productivity level of employees.

• Verifies that all team members/supervisors understand the brand specific philosophy.

• Maintains the operating budget, and verifies that standards and legal obligations are followed.

• Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.

• Celebrates and fosters decisions that result in successes as well as failures.

• Communicates areas that need attention to staff and follows up to verify understanding.

• Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.

• Establishes and maintains open, collaborative relationships with employees.

• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.

• Follows property specific second effort and recovery plan.

• Stays readily available/ approachable for all team members.

• Demonstrates knowledge of the brand specific service culture.

 

Providing Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Serves as a role model to demonstrate appropriate behaviors.

• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the customers on a daily basis.

• Takes proactive approaches when dealing with guest concerns.

• Sets a positive example for guest relations.

• Stays readily available/ approachable for all guests.

• Reviews comment cards and guest satisfaction result with employees.

• Responds in a timely manner to customer service department request.

 

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Performs hourly job function if necessary.

• Extends professionalism and courtesy to team members at all times.

• Comprehends budgets, operating statements and payroll progress report.

• Performs other duties, as assigned, to meet business needs.

The salary range for this position is $64,000 to $81,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.  
But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.  
We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Food and Beverage Operations Manager

    2 weeks ago

    Miami, United States Crescent Hotels and Resorts Full time

    Food and Beverage Manager at Sip Sip Calypso Rum BarAbout the Role:We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Sip Sip Calypso Rum Bar, part of Crescent Hotels and Resorts. As a key member of our management team, you will be responsible for overseeing the operation of our restaurant and bar, ensuring...

  • Food and Beverage Operations Manager

    1 week ago

    Miami Beach, Florida, United States CARILLON HOTEL MANAGEMENT LLC Full time

    Job SummaryCarillon Hotel Management LLC is seeking a highly skilled and experienced Food and Beverage Operations Manager to oversee the Front of House Food & Beverage and Pool & Beach operations. The ideal candidate will have a proven track record of delivering prompt, courteous service in a fast-paced environment.Key Responsibilities:Conduct daily...

  • Food and Beverage Operations Manager

    2 weeks ago

    Miami Beach, Florida, United States Cadillac Hotel & Beach Club, Autograph Collection Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to lead our team and drive success in our food and beverage department. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurants, ensuring exceptional guest experiences, and driving revenue growth.Key ResponsibilitiesLead and...

  • Food and Beverage Operations Manager

    3 weeks ago

    Miami Beach, Florida, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Food and Beverage Operations Manager to oversee the daily operations of our food and beverage department. The successful candidate will be responsible for ensuring that our guests receive exceptional service and that our food and beverage standards are consistently met.Key ResponsibilitiesSupervise...

  • Food and Beverage Operations Manager

    1 week ago

    Miami Beach, Florida, United States It Miami Llc Full time

    Job DescriptionWe are seeking a highly skilled Food and Beverage Manager to oversee all food and beverage operations at It Miami Llc. The ideal candidate will have a strong background in culinary management and be able to lead a team to achieve sales and revenue growth, enhance customer experience, and maintain a high level of employee engagement.Key...

  • Food and Beverage Operations Manager

    2 weeks ago

    Miami Beach, Florida, United States It Miami Llc Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to oversee our evening shifts. As a key member of our team, you will be responsible for driving sales and revenue growth, enhancing customer experience, and maintaining a high level of employee engagement.This is an excellent opportunity for a strong leader with a hands-on approach to join...

  • Food and Beverage Operations Manager

    1 week ago

    Miami, Florida, United States Trump Miami Resort Management LLC Full time

    Job DescriptionAs a key member of the Trump Miami Resort Management LLC team, the Food and Beverage Operations Manager will be responsible for overseeing the daily operations of the resort's food and beverage departments. This includes managing the kitchen, banquet operations, restaurants, room service, and bars to ensure high standards of quality, service,...

  • Food and Beverage Operations Manager

    2 weeks ago

    Miami, Florida, United States The Bath Club Full time

    Job Summary:We are seeking a highly skilled and experienced Food and Beverage Manager to lead the daily operations of our hospitality establishment, The Bath Club. The ideal candidate will have a strong background in the hospitality industry, with a focus on food and beverage service. The successful candidate will be responsible for managing the entire food...

  • Food and Beverage Operations Manager

    4 weeks ago

    Miami, Florida, United States Marriott Full time

    Job SummaryAs a Food and Beverage Operations Manager at Marriott, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring that our guests receive exceptional service and high-quality food and beverages. You will be the driving force behind maintaining our high standards of quality, safety, and customer...

  • Food & Beverage Manager

    3 weeks ago

    Miami Beach, United States Cadillac Hotel & Beach Club, Autograph Collection Full time

    Opportunity: Food and Beverage Manager Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work...

  • Food and Beverage Manager

    3 weeks ago

    Miami Beach, United States It Miami Llc Full time

    Job Summary We are seeking a Food and Beverage Manager for evening shifts to join our team. In this role, you will be responsible for overseeing all food and beverage operations with the goal to increase sales and revenue, enhance customer experience, and maintain a high level of employee engagement. If you are a strong leader with an active hands-on...

  • Food and Beverage Operations Manager

    1 week ago

    Miami, Florida, United States Highgate Hotels Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Operations Manager to join our team at Highgate Hotels. As a key member of our hospitality team, you will be responsible for overseeing the day-to-day operations of our food and beverage department, ensuring exceptional guest experiences and driving revenue growth.Key Responsibilities:Coordinate...

  • Food and Beverage Operations Manager

    3 days ago

    Miami Beach, Florida, United States HR Exchange Full time

    About the JobThe Director of Food & Beverage is responsible for overseeing the overall Front of house F&B operations at HR Exchange. This role requires close collaboration with chefs and managers to ensure the success of internal and external guests.Key ResponsibilitiesLead the F&B team to deliver exceptional dining experiences across various outlets,...

  • Food & Beverage Manager

    1 week ago

    Miami Beach, United States Cadillac Hotel & Beach Club, Autograph Collection Full time

    Opportunity: Food and Beverage Manager Effectively lead and manage the staff and operations of the food and beverage department, ensuring the delivery of superior food and beverage menu items and services that will provide guests with a memorable experience. Take ownerships of the financial aspects of operations pertaining to the role, while creating a work...

  • Food and Beverage Operations Manager

    4 days ago

    Miami, Florida, United States Marriott Full time

    Job SummaryAs a Food and Beverage Operations Manager at Marriott, you will be responsible for overseeing the daily operations of our food and beverage department. This includes supervising staff, managing inventory, and ensuring that our guests receive exceptional service.Key ResponsibilitiesSupervise daily Food and Beverage (F&B) shift operation and monitor...

  • Senior Food and Beverage Operations Manager

    4 weeks ago

    Miami, Florida, United States Marriott Full time

    Job SummaryAs a Senior Food and Beverage Operations Manager at Marriott, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring that our guests receive exceptional service and that our standards of quality and safety are met. You will be the key point of contact for all food and beverage-related matters,...

  • Food and Beverage Operations Manager

    1 month ago

    Miami, Florida, United States Gale Hotels Full time

    Job OverviewGale Hotels is seeking a skilled Food and Beverage Supervisor to oversee daily operations within our food and beverage department. As a key member of our team, you will be responsible for ensuring exceptional guest service and efficient staff performance.Key ResponsibilitiesSupervise and train food and beverage staff to maintain high service...

  • Food and Beverage Operations Manager

    4 days ago

    Miami, Florida, United States It Miami Llc Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to oversee all food and beverage operations at It Miami Llc. The ideal candidate will have a strong background in culinary management and be able to lead a team in providing exceptional customer service.Key Responsibilities:Manage daily food and beverage operations to ensure high-quality...

  • Food and Beverage Operations Manager

    2 weeks ago

    Miami, Florida, United States It Miami Llc Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to oversee all food and beverage operations for evening shifts. The ideal candidate will have a strong leadership presence, be able to manage daily operations, and drive sales and revenue growth.Key Responsibilities:Manage daily food and beverage operations, ensuring seamless execution and...

  • Food and Beverage Operations Manager

    4 days ago

    Miami, Florida, United States IHG Full time

    Job SummaryWe are seeking a highly skilled Food and Beverage Manager to join our team at IHG Hotels & Resorts. As a key member of our hospitality team, you will be responsible for managing one or more full-service food and beverage outlets on a daily basis.Key ResponsibilitiesAssist in managing daily operations of food and beverage outlets, including...