![Marriott](https://media.trabajo.org/img/noimg.jpg)
Spa Director
2 months ago
Job Category Spa
Location The Ritz-Carlton Fort Lauderdale, 1 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, Florida, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.
CORE WORK ACTIVITIES
Managing Spa Operations and Budgets
• Selects vendors for spa retail operations and managing contract agreements.
• Oversees retail product research, product selection and purchasing, product display.
• Manages supply inventories and purchasing control, including uniforms.
• Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.
• Maintains cleanliness of spa and related areas and equipment.
Managing Spa Sales and Marketing Strategy
• Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.
• Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.
• Ensures spa services are included in all property-related marketing and advertising.
• Identifies and recommending new products and product enhancements to remain competitive in the market.
Managing Spa Revenue Management Strategy
• Monitors and Manages the payroll function.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
• Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Strives to improve service performance.
Conducting Human Resources Activities
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Administers the performance appraisal process for direct report managers.
• Develops business goals and creates appropriate development plans.
• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
• Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
• Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.
• Celebrates successes and publicly recognizes the contributions of team members.
The salary range for this position is $85,000 to $116,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
We have other current jobs related to this field that you can find below
-
Assistant Spa Director
4 weeks ago
Fort Lauderdale, United States Hand & Stone - Fort Lauderdale Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insuranceFlexible scheduleHealth insuranceVision insuranceEmployee discountsPaid time offTraining & developmentA holistic approach to wellness.We are currently seeking an energetic and reliable Assistant Spa Manager to help us run our operation!Are people often...
-
Regional Esthetics Administrator
2 weeks ago
Fort Lauderdale, United States Hand & Stone - Fort Lauderdale Full timeJob DescriptionJob DescriptionBenefits:Dental insuranceFlexible scheduleHealth insuranceTraining & developmentVision insurance401(k)Employee discountsPaid time offJob Description:Are you a PORE-fectionist?The purpose of the Regional Esthetic Administrator is to oversee the Esthetic Department operations and assist Senior Level Directors make decisions that...
-
Director of Sales
2 months ago
Fort Lauderdale, United States One Sothebys Realty Full timeJob DescriptionJob DescriptionONE Sotheby’s International Realty’s Development Division is hiring a Director of Sales to lead the sales program at one or several new development depending upon the candidates capabilities. The Director of Sales will report to EVP of New Development Sales in the relevant geographic territory. The Director of Sales will be...
-
Director of Sales
3 weeks ago
Fort Lauderdale, United States One Sothebys Realty Full timeJob DescriptionJob DescriptionONE Sotheby’s International Realty’s Development Division is hiring a Director of Sales to lead the sales program at one or several new development depending upon the candidates capabilities. The Director of Sales will report to EVP of New Development Sales in the relevant geographic territory. The Director of Sales will be...
-
Director of Leisure Sales
3 weeks ago
Fort Lauderdale, United States Pier Sixty Six Full timeOverview: South Floridas beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary...
-
National Sales Manager
3 months ago
Fort Myers, United States Sanibel Harbour Marriott Resort and Spa Full timeWho this job will appeal toIf you are, a natural salesperson who enjoys selling memorable experiences with excellent communication skills in a resort environment this job is for you! This position is a National Resort Sales Manager position and reports to the Resort Director of Sales. The ideal candidate for this position:Excellent communication skills,...
-
Administrative Assistant to the General Manager
3 months ago
Fort Myers, United States Sanibel Harbour Marriott Resort and Spa Full timeWhat you will be doing?Assist to Resort General Manager as well as Regional Manager in the daily executive office operations.Support the Director of Operations and other department heads as needed.Organize special functions and events including but not limited to new hire brand orientation.Monitoring incoming and outgoing mail; signing for packages from...
-
Accounting Manager
2 weeks ago
Fort Lauderdale, United States Pier Sixty Six Full timeOverview: South Floridas beacon of hospitality, Pier Sixty-Six Resort is returning to Fort Lauderdale with an opening date of October 2024. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave will be home to the extraordinary...
-
Psychiatrist Medical Director
3 months ago
Fort Worth, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionSerenity Mental Health Centers is seeking an experienced Medical Director to work in an administrative and clinical capacity. As a company leader, your role will include (but not be limited to): mentorship/guidance of other providers, creation and implementation of best practices while maintaining a successful interventional...
-
Marketing Manager
2 months ago
Fort Lauderdale, United States Conrad Fort Lauderdale Beach Full timeDescriptionConrad Fort Lauderdale Beach is seeking a creative Marketing Manager to join the Sales and Marketing Team!This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6th floor fitness center, a...
-
Nurse Practitioner/Physician Assistant
2 months ago
Fort Worth, Texas, United States gpac Full timeTransform Your Career with Us as a Nurse Practitioner/Physician Assistant Ready to elevate your career in the luxurious world of medical aesthetics? Join our dedicated team, where luxury meets cutting-edge medical spa treatments. We are committed to delivering state-of-the-art procedures and technologies, ensuring the highest standards of safety and efficacy...
-
Cardiothoracic Surgery
1 month ago
Fort Lauderdale, United States Trinity Health Full timeEmployment Type: Full time Shift: Description: Holy Cross Medical Group (HCMG) and the Jim Moran Heart and Vascular Center have an excellent full-time employment opportunity for a Board Certified or Board Eligible Cardiothoracic Surgery physician to join a practice located in Fort Lauderdale, Florida. The selected candidate will join one senior surgeon in a...
-
Marketing Manager
6 days ago
Fort Lauderdale, Florida, United States Hilton Global Full timeConrad Fort Lauderdale Beach is seeking a creative Marketing Manager to join the Sales and Marketing TeamThis luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6 th floor fitness center, a tranquil...
-
Marketing Manager
6 days ago
Fort Lauderdale, United States Hilton Global Full timeConrad Fort Lauderdale Beach is seeking a creative Marketing Manager to join the Sales and Marketing Team!This luxurious oceanfront retreat offers a world of style, service and connection with globally inspired architecture and design. The hotel has 290 rooms with an expansive pool terrace with private cabanas, a 6 th floor fitness center, a tranquil...
-
Registered Nurse, RN Director of Operations
3 weeks ago
fort worth, United States Amedisys Inc Full timeRegistered Nurse, RN Director of OperationsOverview Shift: Full Time Days Are you a highly skilled and compassionate registered nurse (RN) looking for a rewarding career in homecare as a director of operations? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive Pay!...
-
Medical Director
1 month ago
Fort Worth, United States Serenity Healthcare Full timeSerenity Mental Health Centers is seeking an experienced Medical Director to work in an administrative and clinical capacity. As a company leader, your role will include (but not be limited to): mentorship/guidance of other providers, creation and implementation of best practices while maintaining a successful interventional psychiatric outpatient practice....
-
HR Business Partner
3 months ago
Fort Worth, United States Canyon Ranch Full timeJob Description Overview Canyon Ranch inspires your well way of life. Since 1979, Canyon Ranch has been a trailblazer and leader of the integrative wellness lifestyle through immersive, life-changing destinations in Tucson, Arizona and Lenox, Massachusetts, a wellness retreat in Woodside, California and the largest day spa in North America at The...
-
Director of Banquets
2 weeks ago
Fort Worth, United States Bowie House Full timeJob DescriptionJob DescriptionCompany DescriptionBowie House, Auberge Resorts is an imaginative and bold new urban retreat that draws visitors to a place whose history is built on tales of frontier valor and adventure. An exciting gathering space for locals and visitors alike, the four-story, 106-room boutique hotel features 88 rooms and 18 suites, including...
-
Registered Nurse, RN Director of Operations
2 months ago
Fort Worth, TX, United States Amedisys Inc Full timeRegistered Nurse, RN Director of OperationsOverview Shift: Full Time Days Are you a highly skilled and compassionate registered nurse (RN) looking for a rewarding career in homecare as a director of operations? If so, we invite you to join our team at Amedisys, one of the largest and most trusted home health and hospice companies in the U.S. Attractive Pay!...
-
Medical Director
1 month ago
Fort Worth, TX, United States Serenity Healthcare Full timeSerenity Mental Health Centers is seeking an experienced Medical Director to work in an administrative and clinical capacity. As a company leader, your role will include (but not be limited to): mentorship/guidance of other providers, creation and implementation of best practices while maintaining a successful interventional psychiatric outpatient practice....