Air Courier Supervisor

6 days ago


New York, United States Brinks Full time
The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.

Job Title

Air Courier Supervisor

Job Description

Brink's Global Services is a division of Brink's Inc, the world's premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Supervisor, Air Courier based out of our JFK Airport location in NY.

Pay Range: $28.85-$33.65

Job Summary:
The Supervisor, Air Courier is responsible for coordination & process supervision aspects of the courier operation to ensure proper routing and manifesting of inbound and outbound shipments. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers and in armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers, including armored vehicles. The position requires Managing of Ground employees that are assigned to the airport operation. Managing 5 to 8 people

Key Responsibilities:
  • Partner with gateway team to coordinate the bookings for shipments.
  • Investigate and remedy problems in preparation for export or ground operation.
  • Assist in the oversight of armed crews performing required functions at the airport including the management of tasks and performance of related duties.
  • Partner with fellow Supvr Air Courier, Dispatch and Route Supervisors so as to ensure seamless handovers during 24/7 operations.
  • Promptly respond to vendor, customer or affiliate's concerns diplomatically, partnering with appropriate department contacts for resolution.
  • Supervise and coordinate both human and capital resources once assigned to airport property.
  • Supervise airport Messengers and Drivers and route according to airline needs.
  • Establish and maintain field level relationships with airline personnel.
  • Cross-train for additional BGS positions and fill in as needed.
  • Coordinating trainings including but not limited to: TSA, driver renewal, OSHA and firearms training.
  • Perform daily data entry & reconciliations in all Microsoft office programs including Excel, Word, Outlook, etc.
  • Other projects as assigned.

Minimum Qualifications:
  • Be at least 21 years of age.
  • Minimum 6 months of airport (both import & export) operations experience.
  • Satisfy all applicable Department of Transportation requirements.
  • Satisfy all applicable JFK airport requirements.
  • A valid firearms permit or ability to pass applicable firearms licensing requirements.
  • A valid guard card or ability to obtain a guard card or any other required licenses.
  • Able to operate a forklift.
  • Able to lift at least 70 pounds.

Preferred Qualifications:
  • Good basic math skills.
  • Prior experience in the air transportation industry.
  • Knowledge of freight forwarding.
  • Able to work weekends, holidays and/or extended hours.


Professional Skills:
  • Professional, positive demeanor
  • Excellent customer service
  • Collaborative work style
  • Solid ethics and integrity
  • Ability to interact with and communicate with all levels within an organization without compromise.


If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's U.S. Brink's provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan with company match. If you are interested and meet the requirements for this position, please apply.

Brink's, Incorporated is an Equal Opportunity / Affirmative Action Employer, and is committed to maintaining a drug-free workplace.

About Brink's

Brink's is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud. Brink's Proud.

What's Next?

Thank you for considering applying for a job at Brink's U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.

Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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