Customer Experience Coor

2 weeks ago

Brentwood, United States Marshalls Full time

 

All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift is a new opportunity to Discover Different.

Posting Notes: Marshalls Store 1550 || 5461 Lone Tree Way || Brentwood || CA || 94513

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $17.00 to $17.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

We’re reinventing retail and helping people discover that next find that’s going to be their new signature look. You can be a part of their journey to look amazing.
Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different. In fact, that’s what it’s like throughout the entire TJX family, which includes TJ Maxx, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: Marshalls Store 1550 || 5461 Lone Tree Way || Brentwood || CA || 94513

  • Customer Experience Coordinator

    1 week ago

    Brentwood, California, United States Marshalls Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at Marshalls. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer...

  • Customer Experience Representative

    5 days ago

    Brentwood, New York, United States T-Mobile Full time

    About the Role:As a Mobile Associate at T-Mobile, you will be an integral part of our Retail Team of Experts, bringing the T-Mobile brand to life and delivering an exceptional customer experience. You will be a brand ambassador, building energy and excitement around our products and services, and thrive in a fast-paced environment where technology...

  • Customer Experience Representative

    7 days ago

    Brentwood, Tennessee, United States DICK'S SPORTING GOODS INC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Cashier at DICK'S SPORTING GOODS INC. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesAssist customers with...

  • Customer Experience Specialist

    3 months ago

    Brentwood, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Sales Associate

    2 days ago

    Brentwood, California, United States Chico's Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Chico's FAS, Inc. As a Sales Associate, you will play a key role in delivering an exceptional customer experience and driving sales growth in our stores.Key Responsibilities:Provide exceptional customer service and build strong relationships...

  • Sales Associate

    2 days ago

    Brentwood, Tennessee, United States J Group, Inc. Full time

    About the Role:We are seeking a highly motivated and enthusiastic Sales Associate to join our team at J Group, Inc. As a Sales Associate, you will be the face of our brand, showcasing your personal style and enthusiasm for our products to customers every day.Key Responsibilities:Assist customers in discovering their individual styles and preferencesBuild...

  • Retail Experience Supervisor

    6 days ago

    Brentwood, United States Best Buy Full time

    As a Retail Experience Supervisor, you'll use your leadership skills to inspire employees to deliver great customer experiences. To accomplish this, you'll focus on providing positive employee experiences, skill development and performance management. You'll compare store performance against company goals and lead your team to drive growth or...

  • Sales Associate

    7 days ago

    Brentwood, California, United States Express Full time

    About the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Express. As a Retail Sales Associate, you will be responsible for providing an exceptional shopping experience for our customers, while also assisting with various tasks such as stocking, cleaning, and folding merchandise.Key...

  • Host and Guest Experience Specialist

    2 days ago

    Brentwood, California, United States Red Robin International Full time

    Red Robin International is seeking a talented individual to join our Front of House team as a Host. As a Host, you will be responsible for providing a warm and welcoming experience for our guests. Your role will involve greeting guests, escorting them to their tables, and taking reservations when necessary. You will also be responsible for maintaining a...

  • Host and Guest Experience Specialist

    1 day ago

    Brentwood, California, United States Red Robin International Full time

    Red Robin International is seeking a talented individual to join our Front of House team as a Host. As a Host, you will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests. Your primary duties will include greeting guests, escorting them to their tables, and taking reservations when necessary. You will...

  • Store Manager

    1 week ago

    Brentwood, Tennessee, United States European Wax Center Full time

    About European Wax CenterWe are a national leader in professional waxing services, dedicated to providing exceptional experiences for our guests. As a Store Manager, you will play a key role in delivering outstanding customer service, driving sales growth, and leading a high-performing team.Key ResponsibilitiesGuest Experience: Ensure every guest has an...

  • Customer Service Representative

    3 days ago

    Brentwood, Tennessee, United States Randstad Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Randstad. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key ResponsibilitiesCustomer Service: Respond to customer inquiries,...

  • Customer service representative

    2 months ago

    Brentwood, United States Randstad Full time

    We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring a positive customer experience. salary: $16.5 - $17 per hour shift: First work hours: 8...

  • Customer Support Director

    2 days ago

    Brentwood, Tennessee, United States VACO Full time

    Customer Support Director Job Description **Job Summary** We are seeking a seasoned Customer Support Director to lead our customer support capabilities. As a leading partner bank for embedded banking, we require a leader to design, build, staff, and lead the customer support infrastructure to serve our direct customers, program partners, and merchant...

  • Customer Service Liaison

    2 weeks ago

    Brentwood, California, United States Countryside Properties PLC Full time

    About the RoleWe are seeking a highly skilled Customer Service Liaison to join our team at Countryside Properties PLC. As a key member of our Partnerships South London Division, you will be responsible for providing exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesManage customer queries...

  • Customer Service Representative

    5 days ago

    Brentwood, Tennessee, United States Randstad US Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Randstad US. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in the healthcare industry.Key ResponsibilitiesManage incoming calls to assist customers with their inquiries and concerns.Handle and...

  • Customer Service Representative

    6 days ago

    Brentwood, Tennessee, United States Citizens Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Teller. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesGreet and Assist CustomersYou will be the first point of contact for our customers,...

  • Customer Support Director

    2 days ago

    Brentwood, Tennessee, United States VACO Full time

    Job SummaryThe Director of Customer Support will lead the development of a comprehensive customer support strategy to deliver exceptional service to our diverse customer base. This includes designing, building, and staffing the customer support capabilities to meet the evolving needs of our customers.Key Responsibilities:Assess customer support needs and...

  • Customer Service Representative

    4 days ago

    Brentwood, Tennessee, United States Randstad US Full time

    Job SummaryWe are seeking an experienced Customer Service Representative to join our team at a growing healthcare organization in Brentwood, TN. As a Customer Service Representative, you will be responsible for managing incoming calls to assist customers, handling and conducting phone duties in a timely and professional manner, and achieving member...

  • Customer Support Specialist

    3 weeks ago

    Brentwood, Tennessee, United States Randstad North America, Inc. Full time

    Position Overview:We are seeking skilled Customer Support Specialists to join a dynamic healthcare organization. The ideal candidates will have experience in managing both inbound and outbound communications within a fast-paced call center environment.Key Responsibilities:- Handle a high volume of calls efficiently.- Provide exceptional customer service to...