Customer Experience Coordinator

2 months ago

Fort Worth, United States TJ Maxx Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 1442 || 2317 Porter Creek Drive || Fort Worth || TX || 76177

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 1442 || 2317 Porter Creek Drive || Fort Worth || TX || 76177

  • Customer Experience Coordinator

    3 weeks ago

    Fort Worth, United States Mohawk Industries Inc Full time

    Are you looking for more? At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis...

  • Customer Experience Associate

    3 weeks ago

    Fort Worth, Texas, United States TJ Maxx Full time

    At TJ Maxx, we're always looking for talented team members who share our passion for delivering exceptional customer experiences. As a Customer Experience Coordinator, you'll play a key role in promoting a positive and engaging atmosphere in our stores. Your responsibilities will include:Key Responsibilities:Ensuring prompt and courteous customer...

  • Customer Experience Liaison

    4 weeks ago

    Fort Worth, Texas, United States T.J. Maxx Full time

    Customer Experience Coordinator RoleAt T.J. Maxx, you will take an active role in training and mentoring Associates on front-end principles. You will train and coach Associates on personalizing the customer experience while promoting loyalty programs. Your responsibilities will include ensuring Associates execute tasks and daily activities, addressing...

  • Customer Experience Leader

    1 month ago

    Fort Worth, Texas, United States Serenity Healthcare Full time

    Job OverviewSerenity Healthcare is seeking a seasoned Customer Experience Leader to oversee the daily operations of our call center. As a key member of our team, you will be responsible for driving exceptional results in a customer-centric environment.Key Responsibilities:Develop and implement data-driven strategies to enhance customer service...

  • Customer Experience Representative

    1 month ago

    Fort Worth, Texas, United States Cottonwood Residential Full time

    Job DescriptionImmerse yourself in creating unforgettable experiences for our residents and prospective residents at Cottonwood Residential.As a Customer Experience Specialist, you will be the face of our community, ensuring that every interaction is warm, welcoming, and tailored to meet the unique needs of each individual.With a flexible schedule that...

  • Patient Experience Coordinator

    1 month ago

    Fort Worth, Texas, United States Navigate Patient Solutions, LLC Full time

    Job OverviewWe're seeking a skilled and compassionate individual to join our team as a Patient Experience Coordinator. As a key member of our ophthalmic team, you will play a vital role in ensuring a seamless and positive experience for our patients undergoing cataract surgery.Your primary responsibility will be to educate patients on their options and...

  • Aerospace Customer Experience Specialist

    4 weeks ago

    Fort Worth, Texas, United States Incora - Wesco Aircraft Hardware Corporation Full time

    Incora - Wesco Aircraft Hardware Corporation seeks a skilled professional to join our team as an Aerospace Customer Experience Specialist. Our company is a leading supply chain solutions business in the aerospace industry, with customers at the heart of our business.The Aerospace Customer Experience Specialist is responsible for managing customer...

  • Customer Experience Team Member

    1 month ago

    Fort Worth, Texas, United States Lucky Gunner Full time

    Unlock Your Potential as a Customer Experience Team MemberWe're seeking a passionate and service-oriented individual to join our Customer Experience Team as a work-from-home representative. If you're a firearms enthusiast who thrives on delivering exceptional user experiences, we want to hear from you!Key Responsibilities:Provide top-notch customer support...

  • Dining Experience Coordinator

    4 weeks ago

    Fort Worth, Texas, United States Christian Care Centers- Fort Worth Full time

    Server Job DescriptionAt Christian Care Centers, Inc., we are seeking a skilled Server to join our team in Fort Worth, TX. As a Server, you will play a vital role in ensuring our residents have a pleasant dining experience.Key Responsibilities:Taking meal orders and serving food and beveragesEnsuring residents' dining needs are metAssisting in setting up...

  • Customer Service Representative

    4 weeks ago

    Fort Worth, Texas, United States Mahal Bros Transport Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Mahal Bros Transport Inc. As a key member of our logistics team, you will be responsible for coordinating and scheduling deliveries, communicating with customers, and maintaining accurate records in our Transportation Management System...

  • Customer Experience Specialist

    3 months ago

    Fort Worth, United States Cottonwood Residential Full time

    Hiring Immediately! Customer Experience/Leasing Specialist at Enclave at Golden Triangle in Fort Worth, TX! Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly...

  • Customer Experience Team Lead

    4 weeks ago

    Fort Worth, Texas, United States Serenity Healthcare Full time

    Job DescriptionCustomer Experience Supervisor - OnsiteLocation: Fort Worth, TXSerenity Healthcare is seeking a dynamic and mission-driven Customer Care Supervisor to lead a team that plays a pivotal role in transforming lives and revolutionizing healthcare. Our mission is to empower individuals to take back their lives from challenging health issues through...

  • Marketing Support Coordinator

    4 weeks ago

    Fort Worth, Texas, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Summary:We are seeking a highly motivated and organized Marketing Support Coordinator to join our team at the Institute of Inspection, Cleaning and Restoration Certification. As a Marketing Support Coordinator, you will be responsible for maintaining our web and social media sites, providing sales and marketing administration, and coordinating public...

  • Sales Associate

    4 weeks ago

    Fort Worth, Texas, United States Comoto Full time

    Customer Experience SpecialistAs a Sales Associate at Comoto, you will be responsible for delivering exceptional customer experiences. You will maintain a strong sense of product knowledge and provide customers with in-depth information on product features and benefits.Key Responsibilities:Hit daily/weekly/monthly sales goalsMaintain store aesthetics by...

  • Intake Coordinator

    4 weeks ago

    Fort Worth, Texas, United States Crisp Recruit Full time

    Transformative Client ExperienceAt Cofer Luster Law Firm, we're committed to delivering exceptional client service and support. As an Intake Coordinator, you'll play a vital role in shaping the client experience, ensuring that every individual feels heard, supported, and empowered throughout their journey with our firm.Key Responsibilities:Manage client...

  • Dallas Area General Manager

    4 weeks ago

    Fort Worth, Texas, United States Landing Company Full time

    About the Role:Landing Company is seeking an experienced Area General Manager to join our Field Operations team in the Dallas-Fort Worth Market. As a key member of our team, you will be responsible for driving success in this market by owning the large decisions and small details that lead to an exceptional member experience.About the Team:Our Field...

  • Sales Associate

    4 weeks ago

    Fort Worth, Texas, United States Chico's Full time

    Job Summary:As a Sales Associate at Chico's, you will be responsible for delivering exceptional customer service and driving sales growth in our fashion-forward stores. This role requires a passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.Key Responsibilities:* Provide personalized customer service,...

  • Customer Outreach Coordinator

    3 weeks ago

    Fort Worth, Texas, United States Jcjm Insurance Agency Llc Full time

    Job DescriptionAt Jcjm Insurance Agency Llc, we are seeking a skilled Scheduler to join our team. The ideal candidate will be responsible for making outbound calls to potential customers to convince them to talk to a Sales Agent.Key Responsibilities:Call on supplied leads and transfer clients to AgentsTrack results of their effortsRequirements:The ideal...

  • Front Desk Receptionist

    1 month ago

    Fort Worth, Texas, United States Serenity Healthcare Full time

    Job DescriptionFront Desk Receptionist - Customer Experience SpecialistDeliver exceptional customer service and create a positive experience for clients.We are seeking a Front Desk Receptionist - Customer Experience Specialist to provide top-notch support and ensure a seamless client journey. The ideal candidate will possess excellent communication and...

  • Customer Experience Specialist-Fort Worth

    2 weeks ago

    Fort Worth, United States Velvet Box Full time

    About Us: At Velvet Box, it is our passion to change people's lives by helping them feel better about themselves. Whether guests come in feeling frustrated or disconnected, when they walk into a Velvet Box store, we support them, help them learn, and empower them to explore new possibilities. Our goal is for each guest to leave our stores feeling excited...