Desktop Support Tech Information Systems/Full-Time

3 months ago

Santa Fe, United States Christus Health Full time
Description

POSITION SUMMARY:  The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the implementation of new functionality.  Documentation and adherence to policies, procedures and standards of the organization is an important part of this position.  The Desktop Support Technician I is responsible for delivering high quality, cost effective solutions to all levels of users.  This includes support for both the technology and processes.  The Desktop Support Technician I is also responsible for supporting the business goals and objectives for the Department, the Information Services Organization, and the organization as a whole.



Requirements

MINIMUM QUALIFICATIONS:

EDUCATION:  High School degree or equivalent required. Post high school Information Systems course work preferred.

CERTIFICATION/LICENSES: IT based certification preferred. A Valid New Mexico Driver’s License required.

SKILLS:

  • Demonstrated customer service skills
  • Basic knowledge of desktop operating systems and related software required
  • Ability to maintain good customer relations with the ability to explain complex solutions and problems to users (regardless of their technical ability)
  • Excellent problem solving and communication skills
  • Good technical writing and documentation skills.

EXPERIENCE:  One-year experience in the installation, maintenance, troubleshooting and support of Personal Computers preferred.

NATURE OF SUPERVISION:

-Responsible to: Manager, Desktop Support Services

ENVIRONMENT:

- Bloodborne pathogens-A

General office setting with exposure to computer room environment. Exposure to patient care and ancillary biohazards. Extended video display exposure and use of keyboard.

PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 50 lbs. May be required to reach objects typically not in excess of 5 lbs. up to 8 ft. above the floor with the assistance of a step stool. Extended use of video display terminal and keyboard utilizing sound ergonomic principles.

  • Desktop Support Tech Information Systems/Full-Time

    3 weeks ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY: The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the...

  • Desktop Support Tech Information Systems/Full-Time

    2 months ago

    Santa Fe, United States Christus Health Full time

    DescriptionConsidering applying for this job Do not delay, scroll down and make your application as soon as possible to avoid missing out.POSITION SUMMARY: The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and...

  • Desktop Support Tech Information Systems/Full-Time

    2 months ago

    Santa Fe, United States CHRISTUS Health Full time

    DescriptionPOSITION SUMMARY: The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the...

  • Desktop Support Tech Information Systems/Full-Time

    2 months ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITIONSUMMARY:  The Desktop Support Technician I isresponsible for the day-to-day operational support of the end usercommunity through the installation, configuration, upgrade, andmaintenance of workstation and peripheral equipment. This includesthe resolution of problems reported by the Information SystemsService Desk and the implementation of...

  • Desktop Support Tech Information Systems/Full-Time

    2 months ago

    Santa Fe, NM, United States Christus Health Full time

    DescriptionPOSITION SUMMARY:  The Desktop Support Technician I is responsible for the day-to-day operational support of the end user community through the installation, configuration, upgrade, and maintenance of workstation and peripheral equipment. This includes the resolution of problems reported by the Information Systems Service Desk and the...

  • Desktop Support Specialist

    4 weeks ago

    Santa Clara, California, United States Tech M USAAvance Consulting Full time

    Desktop Support RoleAt Tech M USAAvance Consulting, we are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our employees. This includes troubleshooting and resolving hardware and software issues, deploying laptops with updated software,...

  • Desktop Support Technician

    1 month ago

    Santa Fe, New Mexico, United States CHRISTUS Health Full time

    Job SummaryThe Desktop Support Technician is responsible for providing technical support and maintenance for desktop computers and related equipment. This includes troubleshooting and resolving issues reported by the Information Systems Service Desk, as well as implementing new functionality and maintaining documentation and adherence to policies and...

  • CA Desktop Support + Tech Lounge

    1 week ago

    Santa Clara, United States Resource Logistics Full time

    Role- Desktop Support + Tech Lounge Location- Santa Clara, California (Day 1 onsite) Buy Rate- $25/hr on W2 (No Benefits) Minimum 3-5 Years of experience in Technical Support: Provide onsite and remote assistance to identify and resolve issues with Windows, Mac OSX, Linux, iOS, and Android platforms. This includes troubleshooting hardware and software...

  • Desktop Support Analyst II

    1 day ago

    Santa Monica, United States DYOPATH Full time

    DYOPATH, a leading Managed Service Provider (MSP), was founded to empower organizations by delivering trusted IT solutions. At DYOPATH, we pursue both purpose and success, knowing one will ultimately lead to the other. Our core values foster a culture that promotes accountability, excellence, exceptional customer service, and sustainability. Our team is...

  • Desktop Support Specialist

    4 weeks ago

    Santa Clara, California, United States Resource Logistics Full time

    Job Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Resource Logistics.Key Responsibilities:* Provide onsite and remote technical support to identify and resolve issues with Windows, Mac OSX, Linux, iOS, and Android platforms.* Troubleshoot hardware and software issues, resolve...

  • Desktop Support L2

    4 weeks ago

    Santa Clara, United States TEKsystems Full time

    Position: Desktop Support L2 Contract: 4-6 Month Extendable Contract Location: Santa Clara, CA Rate: $22-27.00/hr. Description: JOB DUTIES - Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and...

  • Desktop Support L2

    3 weeks ago

    Santa Clara, United States TEKsystems Careers Full time

    *Position:* Desktop Support L2 *Contract:* 4-6 Month Extendable Contract *Location:* Santa Clara, CA *Rate:* $22-27.00/hr. *Description:* JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and...

  • Windows Desktop Support

    3 weeks ago

    Santa Clara, United States TEKsystems Careers Full time

    *Description:* JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and resolution of complex desktop...

  • Windows Desktop Support

    3 weeks ago

    Santa Clara, United States TEKsystems Careers Full time

    *Description:* JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and resolution of complex desktop...

  • Desktop Support L2

    3 weeks ago

    Santa Clara, CA, United States TEKsystems Full time

    Position: Desktop Support L2Contract: 4-6 Month ExtendableContract Location: Santa Clara, CA Rate: $22-27.00/hr. Description:JOB DUTIES--- Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and...

  • Desktop Support Analyst

    1 month ago

    Santa Monica, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Desktop Support Analyst in Santa Monica, California. This role is crucial to our technology department, providing IT services and support. As a Desktop Support Analyst, you will be responsible for hardware and software support, inventory management, and supporting...

  • Windows Desktop Support

    3 weeks ago

    Santa Clara, CA, United States TEKsystems Careers Full time

    *Description:* JOB DUTIES • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies. • Performs analysis, diagnosis, installation, and resolution of complex desktop...

  • Systems Analyst Information Services/Full-Time

    1 week ago

    Santa Fe, United States CHRISTUS Health Full time

    DescriptionPOSITION SUMMARY:  The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support...

  • Systems Analyst Information Services/Full-Time

    2 weeks ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY:  The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support...

  • Desktop Support Specialist

    2 months ago

    Santa Clara, United States Compunnel Inc. Full time

    Job Title: Field Desktop Support SpecialistDuration: 12+MonthsLocation: Santa Clara CA and Sunnyvale CA Job Summary:We are seeking a highly skilled Desktop Support Specialist to join our IT team. The ideal candidate will provide technical assistance and support related to computer systems, hardware, and software. They will respond to queries, isolate...