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Desktop Support Technician I

1 month ago


Santa Fe, New Mexico, United States Christus Health Full time
Job Description

The Desktop Support Technician I is responsible for delivering high-quality, cost-effective solutions to all levels of users. This includes support for both technology and processes.

Key Responsibilities
  • Install, configure, upgrade, and maintain workstation and peripheral equipment.
  • Resolve problems reported by the Information Systems Service Desk.
  • Implement new functionality and ensure documentation adherence to policies, procedures, and standards.
Requirements

To be successful in this role, you will need:

  • A High School degree or equivalent.
  • Post-high school Information Systems course work preferred.
  • IT-based certification preferred.
  • A valid New Mexico Driver's License.
  • At least one year of experience in the installation, maintenance, troubleshooting, and support of Personal Computers.
Working Conditions

This role is based in a general office setting with exposure to a computer room environment. You may also be exposed to patient care and ancillary biohazards.

Extended video display exposure and use of keyboard are required.

Physical Requirements

You must be able to lift and transfer objects typically not in excess of 50 lbs.

You may need to reach objects typically not in excess of 5 lbs up to 8 ft above the floor with assistance of a step stool.

Compensation

We offer a competitive salary of $45,000 per year, depending on your qualifications and experience.