Current jobs related to Customer Experience Supervisor - Rossford - TJ Maxx

  • Retail Backroom Supervisor

    1 month ago

    Rossford, United States TJ Maxx Full time

    About the RoleWe are seeking a highly skilled and motivated Retail Full-Time Backroom Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of products, as well as providing exceptional customer service.Key ResponsibilitiesExecute receiving and...

  • Backroom Supervisor

    1 month ago

    Rossford, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and organized Backroom Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the efficient processing and merchandising of inventory, while providing exceptional customer service and maintaining a clean and organized store environment.Key...

  • Retail Supervisor

    1 month ago

    Rossford, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and experienced Retail Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and maintaining a clean and organized store.Key ResponsibilitiesLead by example, engaging and...

  • Administrative Supervisor

    1 month ago

    Rossford, United States TJ Maxx Full time

    About the RoleWe are seeking a highly organized and detail-oriented Administrative Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for ensuring the smooth day-to-day operations of the store, including administrative tasks, customer service, and maintaining a clean and organized store...

  • Retail Department Supervisor

    3 weeks ago

    Rossford, United States TJ Maxx Full time

    Job Title: Retail Department SupervisorAt TJ Maxx, we're always looking for talented individuals to join our team. As a Retail Department Supervisor, you'll play a key role in ensuring our stores run smoothly and efficiently.Key Responsibilities:Lead a team of Associates to achieve sales and customer service goalsManage inventory and merchandise to ensure a...

  • Retail Operations Supervisor

    2 months ago

    Rossford, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer...

  • Retail Operations Supervisor

    2 months ago

    Rossford, United States TJ Maxx Full time

    About the RoleWe are seeking a highly motivated and organized Retail Operations Supervisor to join our team at TJ Maxx. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of sales associates.Key ResponsibilitiesCustomer Service:...

  • Retail Backroom Operations Supervisor

    4 weeks ago

    Rossford, United States TJ Maxx Full time

    About the RoleWe're seeking a highly skilled and organized Retail Backroom Operations Supervisor to join our TJ Maxx team. As a key member of our backroom team, you'll be responsible for ensuring the efficient processing and merchandising of products, while maintaining a clean and organized store environment.Key ResponsibilitiesExecute receiving and...

  • Retail Full-Time Operations Supervisor

    2 months ago

    Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Part-Time Front End Supervisor

    2 months ago

    Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Full-Time Department Supervisor

    2 months ago

    Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Part-Time Backroom Supervisor

    2 months ago

    Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Administrative Supervisor

    4 weeks ago

    Rossford, United States TJ Maxx Full time

    Join Our Team at TJ MaxxAt TJ Maxx, we're passionate about delivering an exceptional customer experience and creating a dynamic work environment that fosters growth and development. As a Store Operations Assistant, you'll play a vital role in supporting our store management team and ensuring the smooth operation of our store.Key Responsibilities:Support...

  • Operations Supervisor

    4 weeks ago

    Rossford, United States UPS Full time

    Job Summary This position is responsible for supervising and training employees in a production environment. The ideal candidate will have a strong background in operations and customer service, with experience in a fast-paced warehouse setting. The successful candidate will be able to establish and maintain a positive work environment, promote employee...

  • Customer Service Representative

    3 weeks ago

    Rossford, United States Medical Mutual Full time

    Join Our Team as a Customer Care SpecialistWe are seeking a highly skilled and motivated Customer Care Specialist to join our team at Medical Mutual. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our members and providers, resolving issues and answering questions in a timely and professional...

  • Customer Service Representative

    2 weeks ago

    Rossford, United States Medical Mutual Full time

    About the RoleMedical Mutual is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to a variety of member and provider inquiries from Commercial and Medicare Advantage product lines through determined channels such as telephone, written, email, and face-to-face....

  • Maintenance Supervisor

    3 weeks ago

    Rossford, United States Staffworks Group Full time

    Maintenance Manager Job DescriptionWe are seeking a highly skilled Maintenance Manager to join our team at Staffworks Group.Key Responsibilities:Supervise a team of maintenance staff and make work assignments to ensure efficient operation of the production facility.Maintain accurate inventory of critical spare parts and coordinate preventive maintenance...

  • Maintenance Supervisor

    1 month ago

    Rossford, United States Staffworks Group Full time

    Maintenance Manager Job DescriptionWe are seeking a highly skilled Maintenance Manager to join our team at Staffworks Group.Key Responsibilities:Supervise a team of maintenance staff and make work assignments to ensure efficient operation of the production facility.Maintain accurate inventory of critical spare parts and coordinate preventive maintenance...

  • CLUB Customer Service Part-Time

    2 weeks ago

    Rossford, United States Bass Pro Shops Full time

    Bass Pro Shops - 10000 Bass Pro Blvd [Retail Assoicate] As a CLUB Customer Service Associate at Bass Pro Shops, you'll: Proactively greet customers and present them with the opportunity to become a CLUB Member or provide current member with a unique and exclusive experience; Execute all CLUB operational and compliance programs; Demonstrate products to...

  • Customer Care Specialist

    3 weeks ago

    Rossford, United States Medical Mutual Full time

    Are you ready to build a career with a welcoming and diverse team? Medical Mutual is hiring customer service professionals in Rossford, Ohio for flexible call center roles. Our next set of classes are scheduled to start in January 2025, February 2025 & March 2025. In addition to comprehensive training and competitive pay, Medical Mutual offers a robust...

Customer Experience Supervisor

2 months ago

Rossford, United States TJ Maxx Full time

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.


Posting Notes: TJ Maxx Store 1156 || 9840 Rt. 20 || Rossford || OH || 43460

Opportunity: Contribute To The Growth Of Your Career

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.

  • Creates a positive internal and external customer experience
  • Promotes a culture of honesty and integrity; maintains confidentiality
  • Takes an active role in training and mentoring Associates on front end principles
  • Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
  • Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
  • Addresses customer concerns and issues promptly, ensuring a positive customer experience
  • Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
  • Provides and accepts recognition and constructive feedback
  • Partners with Management on Associate training needs to increase effectiveness
  • Ensures adherence to all labor laws, policies, and procedures
  • Promotes credit and loyalty programs
  • Supports and participates in store shrink reduction goals and programs
  • Promotes safety awareness and maintains a safe environment
  • Other duties as assigned

Who We Are Looking For: You

  • Available to work flexible schedule, including nights and weekends
  • Strong understanding of merchandising techniques
  • Capable of multi-tasking
  • Strong communication and organizational skills with attention to detail
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

This position has a starting pay range of $13.00 to $13.50 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: TJ Maxx Store 1156 || 9840 Rt. 20 || Rossford || OH || 43460