Customer Service Representative

4 weeks ago


Rossford, United States Medical Mutual Full time

About the Role

Medical Mutual is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for responding to a variety of member and provider inquiries from Commercial and Medicare Advantage product lines through determined channels such as telephone, written, email, and face-to-face.

Responsibilities

Respond to member and provider inquiries in a timely and professional manner
Identify and resolve potential issues that may affect our members
Communicate clearly over the phone and in writing
Follow member issues through to resolution

Requirements

Associate degree in business administration, communications or a related field, or equivalent combination of education/training (minimum high school diploma or GED) and experience
2 years of additional customer service experience in healthcare, banking, retail, hospitality, or other related industry, preferably in a contact center
Basic computer navigation and Microsoft Office skills
Knowledge of standard customer service practices and principles
Basic knowledge of health insurance products and services preferred

What We Offer

Competitive pay and benefits package
Comprehensive training program
Opportunity to work in a dynamic and welcoming team environment
Flexible work schedule and remote work options
Access to on-site fitness centers and gym membership reimbursement
Discounts at local businesses and restaurants
Employee bonus program and 401(k) matching

About Medical Mutual

Medical Mutual is a mutual company owned by our policyholders, not stockholders. We focus on developing products and services that allow us to better serve our customers and the communities around us. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer, and we celebrate differences and are mutually invested in our employees and our community.



  • Rossford, United States Medical Mutual Full time

    Join Our Team as a Customer Care SpecialistWe are seeking a highly skilled and motivated Customer Care Specialist to join our team at Medical Mutual. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our members and providers, resolving issues and answering questions in a timely and professional...


  • Rossford, United States Bluegreen Vacations Full time

    What to expect as a Full- Time, in person Vacation Sales Representative inside of the Bass Pro Shops in Rossford, OH:You will utilize your unique personality and passion to engage and meet face to face with potential customers to generate leads and sell our affordable, family friendly mini vacation getaways. We offer a top- tier training program. If you...


  • Rossford, United States Bass Pro Shops Full time

    Bass Pro Shops - 10000 Bass Pro Blvd [Retail Assoicate] As a CLUB Customer Service Associate at Bass Pro Shops, you'll: Proactively greet customers and present them with the opportunity to become a CLUB Member or provide current member with a unique and exclusive experience; Execute all CLUB operational and compliance programs; Demonstrate products to...


  • Rossford, United States Medical Mutual Full time

    Are you ready to build a career with a welcoming and diverse team? Medical Mutual is hiring customer service professionals in Rossford, Ohio for flexible call center roles. Our next set of classes are scheduled to start in January 2025, February 2025 & March 2025. In addition to comprehensive training and competitive pay, Medical Mutual offers a robust...


  • Rossford, United States Medical Mutual of Ohio Full time

    Are you ready to build a career with a welcoming and diverse team? Medical Mutual is hiring customer service professionals in Rossford, Ohio for flexible call center roles. Our next set of classes are scheduled to start in January 2025, February 2025 Customer Care, Specialist, Customer Service, Medical, Training, Retail, Business


  • Rossford, United States Camping World Full time

    Sales Associate Role at Camping WorldCamping World is seeking a skilled Sales Associate to promote a top-notch customer experience selling new and used RVs. Key responsibilities include:Conducting effective demonstration rides and walk-through presentationsClosing sales by working closely with the F&I teamGenerating ideas to exceed sales goalsStaying...

  • Driver Helper

    3 weeks ago


    ROSSFORD, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...


  • ROSSFORD, United States United Parcel Service Full time

    SHIFT YOUR WORLD Casual Tractor Trailer Driver SHIFT YOUR TEAM Who exactly are UPS Tractor Trailer Drivers? First and foremost, they’re part of one strong, national team and are a key part of our operations. We refer to them as Feeder Drivers. They drive a tractor trailer from one UPS location to another—or to a customer on an established...


  • Rossford, United States United Parcel Service Full time

    SHIFT YOUR WORLD Casual Tractor Trailer Driver SHIFT YOUR TEAM Who exactly are UPS Tractor Trailer Drivers? First and foremost, they’re part of one strong, national team and are a key part of our operations. We refer to them as Feeder Drivers. They drive a tractor trailer from one UPS location to another—or to a customer on an established...

  • Equipment Operator I

    3 weeks ago


    Rossford, United States Clean Harbors Full time

    HPC-Industrial, powered by Clean Harbors, in Toledo, OH is looking for a Class A or B CDL- Equipment Operator to join their safety conscious team! This team member is responsible for the safe and successful execution of jobs across all service lines and various other responsibilities. The Equipment Operator serves as a representative of HPC-Industrial in...


  • Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Rossford, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Rossford, United States Penske Truck Leasing Full time

    12222 Williams Rd, Perrysburg, OH 43551 Whats the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, youll do exactly that. Here, youll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in...

  • HR Generalist

    4 months ago


    Rossford, United States Pilkington Full time

    Purpose: This position is responsible for promoting employee engagement and productivity to support the organizations' success. You are accountable for assisting with the Rossford Assembly employee life cycle (, recruiting, hiring, onboarding, training and disciplining employees) and administering employee benefits. Essential Functions: Recruit for...

  • Maintenance Manager

    3 months ago


    Rossford, United States Staffworks Group Full time

    MAINTENANCE MANAGERPosition Type: Full-time (Direct Hire), Non-exemptPosition Hours: Monday-Friday, 6:30am/7:00am – 4:00pmPosition Salary: $65K-$70KPosition Location: Rossford, OHResponsible to supervise a staff over a three-shift production operation. Capabilities should include familiarity with hydraulic, pneumatic, and electrical control systems. Must...

  • Robotics Technician

    2 months ago


    Rossford, United States Staffworks Group Full time

    ROBOTIC TECHNICIANPosition Type: Full-time (Direct Hire)Position Hours: Monday-Friday, 7:00am – 3:30pmPosition Salary: $28.00-$33.65/hour + overtimePosition Location: Rossford, OHposition Supervisor: Engineering ManagerSUMMARY: Install, service, maintain, troubleshoot, and repair robots and automated production systems. Drive the continuous improvements of...


  • Rossford, United States Shoe Carnival Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Store Associate to join our team at The Shoe Carnival. As a Store Associate, you will play a vital role in delivering exceptional customer service, maintaining a visually appealing store environment, and supporting the sales floor team.Key ResponsibilitiesProvide exceptional customer service,...

  • Warranty Administrator

    2 months ago


    Rossford, United States Camping World Holdings, Inc. Full time

    Camping World is seeking a Warranty Administrator to join our growing team. What You'll Do: Foster and maintains excellent relations between customers and store Answer incoming telephone calls and responds in a courteous and professional manner Assist Service Advisor in scheduling service appointments according to scheduling policies Greet all incoming...