Retail Operations Supervisor
2 months ago
We are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards, ensuring Associates are processing efficiently and effectively, and working as a team to deliver an exceptional customer experience.
Key Responsibilities- Merchandising and Receiving
- Create a positive internal and external customer experience by engaging and interacting with all customers
- Promote a culture of honesty and integrity; maintain confidentiality
- Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
- Team Management
- Train and mentor Associates on merchandising and processing principles
- Ensure Associates complete tasks and activities according to store plan; prioritize as needed
- Monitor productivity of team and coach as necessary
- Store Operations
- Organize and rotate back stock for easy replenishment
- Maintain and uphold merchandising philosophy and signage standards
- Maintain all organizational, cleanliness and recovery standards for the backroom area
- Compliance and Safety
- Ensure compliance with recycling and, where applicable, hazardous waste programs
- Promote safety awareness and maintain a safe environment
- Able to work a flexible schedule, including nights and weekends
- Superior communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Capable of lifting heavy objects with or without reasonable accommodation
- Able to train others
- 1 year retail and 6 months of leadership experience
We offer a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Those who meet service or hours requirements are also eligible for:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
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