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Individual Product Advisor

3 months ago

Rochester, United States MVP Health Care Full time
Individual Product Advisor - Outreach

Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America Req #2138

Tuesday, August 13, 2024

Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP

Individual Product Advisor is responsible for membership growth in strategic target areas, identifying eligible members and enrolling them in Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), and HARP as well as enrolling consumers in Off-Exchange and Medicare Advantage (MA) products including D-SNP ( Dual Special Needs Plan) as permitted under federal and state guidelines. Provides guidance on plan benefits and care tailoring those to customer needs. Individual Product Advisor conducts individual and group Field Outreach activities throughout the assigned regions and conducts public presentations on MVP products to ensure plan visibility and receive feedback. Partners with Field Marketing and Community Engagement Representatives to drive growth from events in assigned territories, including but not limited to health fairs, community expos, festivals, holiday-themed events, and medical provider events. Individual Product Advisor must provide fair and impartial information to individual Marketplace consumers regarding coverage options available through the NY State of Health Marketplace. Individual Product Advisor is responsible for developing and maintaining positive relationships with community-based organizations, medical provider partners, and community contacts within assigned territory. Individual Product Advisor is accountable for targeted generation of qualified leads and referrals and their timely conversion. Creates and maintains individual prospect database files including information regarding name, address, phone number, documentation, and other required data for assigned territory. Individual Product Advisor completes internal management reports as requested.

  • Subjected to a flexible schedule, including a minimum of two evenings per week as well as two weekend days per month.
  • Must work two events every month.
  • Local travel is required.
  • Outreach sites may require proof of immunizations, drug testing and additional background checks for Individual Product Advisor to be present at those sites. Individual Product Advisor will participate in such screenings/provide proof of immunization when requested.
  • Ability to lift/transport heavy promotional materials up to 30 lbs. (brochures, giveaways etc.) is required.
  • Performs other duties as assigned.

POSITION QUALIFICATIONS

Minimum Education :
  • Associate degree or equivalent combination of education and directly related experience.

Minimum Experience:
  • Two years in customer service or sales environment with some experience in health care (hospital, medical office, health insurance) industry required.
  • Bilingual preferred

About MVP

MVP Health Care is a nationally recognized, not-for-profit health insurer caring for members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve.

At MVP, we are committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. Specific employment offers and associated compensation will be made individually based on several factors , including but not limited to geographic location ; relevant experience, education, and training; and the nature of and demand for the role.

In addition, we offer a comprehensive benefits package that includes:

  • Considerable paid time away from work including PTO (Paid Time Off), s ick t ime, service t ime o ff, p aid h olidays, and f loating h olidays , allowing you to take time off when it suits you best.
  • Competitive 401(k) employer matching and profit-sharing program to help you save for your retirement.
  • Low premium health benefits including medical, dental, and vision coverage to support your well-being and that of your family.
  • Life insurance and disability coverage to ensure financial security for you and your dependents.
  • An array of optional benefit plans such as accident insurance and specified disease coverage to protect you from the unexpected.
  • Full tuition reimbursement (up to the IRS limit) for approved courses and programs that support continuous learning.
  • A best-in-class employee Well-Being program to support all dimensions of your health and wellness.
MVP Health Care analyzes the latest market data to determine employee compensation. Compensation figures listed in a job posting are subject to change as new market data becomes available. The salary range, other compensation, and benefits information is accurate as of the date of this posting. MVP Health Care reserves the right to modify this information at any time, subject to applicable law. More detailed information about total compensation and benefits will be provided during the hiring process.

MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at hr@mvphealthcare.com

Please apply and learn more - including how you may become a proud member of our team.

Other details
  • Job Family Outreach
  • Pay Type Salary
  • Min Hiring Rate $51,395.00
  • Max Hiring Rate $70,000.00
  • Travel Required Yes