Patient Care Advocate

2 weeks ago


Phoenix, United States Serenity Healthcare Full time
PCA (Patient Care Advocate)

Serenity Healthcare is seeking a Patient Care Advocate to add to our team of clinical support staff that will help guide our patients in taking back their lives. As a Patient Care Advocate, you are the catalyst for helping patients qualify for interventional treatments and helping them understand the benefits of Serenity's treatment options. An ideal candidate will have experience with direct customer service and thrive in a positive, results-driven atmosphere.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having the responsibility to support these patients may be triggering for some people.

Benefits

Shortened work week (13-hours shifts)

PTO and paid Holidays

Medical, Dental, & Vision Insurance (We take care of 90% of your cost)

Career Advancement

Opportunity to make a difference

What You'll Do

Act as a liaison between patients and their providers.

Deliver a stellar face-to-face patient experience at our clinics.

Assist patients in understanding their treatment options.

Consult with members to gather pertinent information regarding current symptoms, mental health status, and medication history.

What We are Looking For

High School Diploma or GED

At least 2+ years of full-time work experience in a service-oriented role.

Strong interpersonal and communication skills

Excellent problem-solving and critical thinking abilities.

About

We have helped thousands of patients take back their lives with specialized clinical expertise and the foremost cutting-edge technology available in healthcare today. Serenity's approach to treating patients is to offer alternative options and treat the whole person by providing an atmosphere of positivity, support, and healing in an outpatient setting. We believe people should live their best lives, and mental health is a substantial segment of total well-being.

Learn More About Us

About Serenity Healthcare

Serenity's Provided Services

Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to
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