Quality Assurance Supervisor

4 weeks ago

Mount Olive, United States Butterball Full time
Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices. We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success
Job Summary:

Monitor product attributes to assure product quality is at targeted levels of the customer product specifications. Assure food safety, regulatory and company compliance. Assure compliance with all established safety procedures. Ensure all required checks and tests are performed within the plant as prescribed in the USDA regulations the Butterball LLC Policies and the HACCP program. Supervises Quality Assurance Technicians in the specific department. Responsible for retained product releases. Maintain the technical expertise of assigned technicians with recurring training in all areas with their functional area.

Essential Functions, Duties & Responsibilities:

Review paperwork from previous day and ensure proper procedures are followed.
Reports directly to the quality Assurance Manager
Works closely with USDA
Supervise QA technicians.
Work on Plant floor following up with technicians and operations to ensure quality and food safety.
Communicate with all levels of management to ensure they maintain control of the process.
Review and approve Kronos time of Technicians
Attend various meetings and participate on cross functional teams
Assists with customer and third party audits and audit preparation
Troubleshoots plant quality problems
Troubleshoots plant sanitation problems
Assists with facility audits
Assists plant the development of process control procedures and monitoring
Assists with plant process and product improvement projects
Training/Coaching of QA techs as well as operations when necessary
Supervising all QA functions in the facility on the weekends on a rotational basis
Consistent, regular attendance at work for assigned work schedule.
Knowledgeable of product specifications and plant quality procedures, plant HACCP plan
Participate in investigation of product failures and customer complaints.
Attend and participate in various meeting and task teams, Lead or guide meetings as needed.
Trouble shoot, investigate and respond to customer complaints
Review and assist with the response to Non-Compliances
80% floor presence

Additional Responsibilities:

Other duties as assigned by QA Manager or Director of QA
Promote and train on GMP's and Food Safety
Daily SOP audits
Monitor contractor and construction projects.
Must be able to work weekends
Must me able to work all hours assigned
Must be flexible for shift work and weekends
Must be willing to cross-train in other areas of the facility in QA roles

Knowledge, Skills & Abilities:

Ability to learn and understand HACCP principals
Ability to manage time and technical skills
Familiar with GMP's, Food Safety, HACCP, USDA and SSOP's
Ability to write reports and procedures
Ability to perform a risk analysis
Ability to effectively present information and respond to questions from groups of managers
The ability to calculate figures and amounts such as proportions, percentages, area, circumference and volume.
Ability to apply concepts of basic algebra and geometry as necessary to perform the duties requires.
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Interpersonal skills for the supervision of entry level Quality technicians.
Good communication skills and ability to work in a team based environment

Education & Experience:

Bachelor's degree in Food Science, Meat Science or related field or equivalent experience (preferred) High School education (required)
2 - 4 years' experience in poultry processing and pre-operational sanitation (required)
2 - 4 years' supervisory experience (required)
Retail (Tray Pack/Ground Products) experience preferred but not required.
HACCP Certified (preferred but not required, must be willing to become certified)

Working Conditions:

Cold and wet industrial environment
May require long periods of time on feet
May require a lot of walking
Must be able to read reports, evaluate data and use computer
Times when long hours are required

Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of
all employees and applicants for employment without regard to gender, age, race, religion, color,
national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity
and expression, genetic information, marital status, parental status, pregnancy, or any other status
protected by law.

Equal Opportunity Employer: disability/veteran

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer. Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law. This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.

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