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Customer Service Representative
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Santa Clara, United States Richard So-Farmers Insurance Agency Full timeJob DescriptionJob DescriptionOur agency is expanding and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance....
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Customer Service Representative
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Santa Clara, United States Hiring ASAP Full timeWe are looking for the right candidate to fill our Entry Level Marketing and Customer Service position available for immediate hire. Our company has a very high success rate of developing individuals with a background in customer service, sales, retail, and hospitality into top performers in the marketing field. We are seeking Entry Level Marketing &...
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Customer Outreach Representative
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Customer Service Representative
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Santa Barbara, United States Johnson Service Group Full timeJob DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Goleta, CA.Monday- Friday- 8:00 A.M. to 5:00 P.M. On-Site Hourly: $20.00 per hour In this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and offer...
Customer Service Representative
2 months ago
Are you a customer-oriented professional with a knack for sales? Do you thrive in a fast-paced environment where you can combine your excellent customer service skills with your sales expertise? Join our team as a Customer Service Representative, where you'll have the opportunity to engage with customers, provide outstanding service, and contribute to our sales success.
Responsibilities:
- Serve as the first point of contact for our customers, delivering exceptional service and support
- Assist customers with inquiries, product information, order processing, and issue resolution, ensuring a seamless and positive experience.
- Identify and seize upselling and cross-selling opportunities to promote additional products or services to customers.
- Build rapport and maintain relationships with customers, understanding their needs, preferences, and purchase history to offer personalized recommendations.
- Collaborate with the sales team to meet or exceed sales targets, actively participating in sales initiatives and promotions.
- Maintain a comprehensive knowledge of our products, features, and benefits to effectively communicate with customers and close sales.
- Process sales orders and manage customer accounts, ensuring accuracy and timely follow-up.
- Stay updated on industry trends, competitor offerings, and market dynamics to provide insights and contribute to sales strategies.
- Document customer interactions and transactions accurately in our CRM system, maintaining thorough and up-to-date records.
- Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction.
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