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Associate Director for Quality Assurance

1 month ago

Baltimore, United States Global Refuge Full time
Global Refuge Associate Director for Quality Assurance Baltimore , Maryland Apply Now

This job was posted by : For moreinformation, please see:

If you are passionate about transforming communities with amission-driven organization, then we have the opportunity for you

Reporting to the Deputy Director for Children's Services, the FosterCare Associate Director for Quality Assurance is responsible forimplementation and collaborative strategic planning for the programmaticand operational management of the monitoring and evaluation team. TheAssociate Director will be responsible for the ongoing monitoring andevaluation activities to ensure compliance with funder and agencyrequirements for programs implemented by the Foster Care programs.

This position can be remote with trips to Baltimore as needed.

Global Refuge, formerly known as Lutheran Immigration and RefugeeService (LIRS), is a nonprofit serving newcomers seeking safety,support, and a share in the American dream. Since 1939, we have welcomedthose seeking refuge, upholding a legacy of compassion and grace forpeople in crisis. We walk alongside individuals, families, and childrenas they begin their new lives in theUnited States through our work inrefugee resettlement, welcome and respite services for asylum seekers,economic empowerment and employment, and family unification forunaccompanied children. To date, we have served over 750,000 people fromaround the globe. Our comprehensive services leverage our extensiveorganizational expertise as well as government, community, and faithpartnerships.

Attracting and retaining the best talent is vital to our continuedgrowth and we are proud to offer an excellent benefits packageincluding:

  • medical, dental, and vision available on the first day ofemployment,
  • generous paid time off including 20 days of vacation, 12 days ofsick leave, 12 paid holidays,
  • 12 weeks of fully paid parental leave and up to 12 weeks of fullypaid FMLA leave,
  • company 403(b) contribution of 3%, an additional 7% match whichvests immediately,
  • Family Building benefits for reproductive procedures,adoption/foster care assistance, and
  • an annual wellness benefit that can be customized to support yourpersonal needs including funding enrichment classes, gymmemberships, and healthy eating plans (to name a few) all in aninclusive and progressive environment

At Global Refuge, welcoming newcomers isn't just our duty-it's aninherent part of our identity, rooted in our Lutheran heritage andinspired values and serving as a testament to our unwavering commitmentto those in search of refuge.Please join us as we make a difference inthe lives of newcomers.

DUTIES

  • Provide strategic leadership and implementation for the monitoringand evaluation team to support implementing staff and partnersrelated to monitoring and evaluation activities which ensurealignment for services with federal and Global Refuge standards.
  • Oversees monitoring and evaluation team activities for foster careprograms.
  • Coordinates strategic planning and overall implementation of deskand site monitoring for foster care programs for compliance with allORR policies and procedures
  • Manages and monitors Corrective Action Plans and Program DevelopmentPlans of partners.
  • Oversees the creation and submission of monthly, quarterly, andannual reports.
  • Remains knowledgeable of all federal government and GlobalRefuge/CFS guidelines, policies, and procedures, and providesguidance related to quality assurance measures.
  • Coordinates the compilation and dissemination of policies andprocedures utilizing innovative methods of communication with thegoal of increasing retention and operational compliance from staff.
  • Ensure implementation of a strategic plan for data quality andprogram compliance with contractual and reporting requirements.
  • Manage the implementation and ongoing compliance in preventing,detecting, and responding to sexual abuse and sexual harassment forfoster care programs.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor's degree in behavioral sciences, human services, or socialservice field with a minimum of five years of experience in andknowledge of child welfare systems, principles, practices, andemerging trends. Master's degree preferred.
  • Five (5) years of progressively responsible managerial experienceincluding experience managing staff, volunteers, and/or interns.
  • Experience working with diverse client populations, particularlyimmigrants and refugees
  • Experience using Apricot or another Social Solutions databasepreferred
  • Experience in program development, administration, and budgetoversight.
  • Strong analytical and problem-solving skills.
  • Deep commitment to Global Refuge's core values and ability to modelthose values in relationships with colleagues and partners
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