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Call Center Representative

4 months ago

Rancho Cordova, United States Great Day Improvements: A Family Of Brands Full time
OverviewK-Designers Home Remodeling Leader - Call Center RepresentativeSeeking individuals who want to earn Full time Pay in just Part time HoursHourly- $17.00 + Base + Commissions ($40,000 to $70,000 per yearOur top people are making up to $40+/HR- performance driven position.Spiffs, CA$H plus Bonus Prizes & SO MUCH MOREFlexible Part time opportunities to fit AM or PM schedulesPart-time start with full time potential.We promote from with-in.You will be speaking with people that are requesting an estimate for Home Improvement Products for their home & scheduling appointments for in home demonstrations GREAT PEOPLE SKILLS & POSITIVE ATTITUDES ARE A MUST TO EARN BIG CASH HEREMUST work well with others, have good phone etiquette & be diligent and dependable.Responsibilities Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. Provide an exceptional customer experience with each call. Accurate entry of customers information into our database to set each appointment. Make outbound calls to potential customers as necessary for various follow-up initiatives. Additional administrative duties as required.Qualifications* 1-3 years experience working in a call center / customer care environment (preferred)* Excellent customer service both written and verbal* Excellent typing and grammar skills* Process focused - structure and consistency is key* Great attention to detail and strong project management skills* The ability to successfully work as part of a team and autonomously* Appointments Plus/CRM knowledge a plusJob Type: Part-timeWork Location: In personK-Designers is an Equal Employment Opportunity Employer#INDKDC

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