Call Center Representative

1 week ago

Rancho Cordova, United States Great Day Improvements: A Family of Brands Full time
Overview

K-Designers Home Remodeling Leader - Call Center Representative (Evening Shift)

Are you looking for the opportunity to earn Full-time Pay in just Part-time Hours? 

Does being part of a rapidly growing, industry-leading organization that is part of a Billion Dollar/year company - offering growth opportunities, sound exciting?

If you have the desired qualifications, you could be earning: Hourly Pay + Base Pay + Commission Pay = Total Potential Income of $40,000 to $70,000+ annually

Our top Representatives are making up to $40+/HR and more K-Designers pays exceptionally well for high performance

Spiffs, CA$H plus Bonus Prizes & SO MUCH MORE

Flexible Part time opportunities to fit AM or PM schedules

Part-time positions available now, with Full time potential for top performers.

Opportunities for advancement. K-Designers promotes from within.

You will be speaking with people that have requested an estimate for Home Improvement Services & scheduling appointments for in-home demonstrations 

GREAT PEOPLE SKILLS & POSITIVE ATTITUDES ARE A MUST TO EARN BIG CASH HERE

MUST work well with others, have good phone etiquette, eager to learn from the best and be dependable. Access to world class training.

Responsibilities

· Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.

· Provide an exceptional customer experience with each call.

· Accurate entry of customer’s information into our database to set each appointment.

· Make outbound calls to potential customers as necessary for various follow-up initiatives.

· Additional administrative duties as required.

Qualifications

* 1-3 years’ experience working in a call center / customer care environment (preferred) 

* Excellent customer service both written and verbal

* Excellent typing and grammar skills

* Process focused - structure and consistency is key

* Great attention to detail and strong project management skills

* The ability to successfully work as part of a team and autonomously

* Appointments Plus/CRM knowledge a plus

Job Type: Part-time

Work Location: In person

All Hires are contingent on Background checks and Drug Screen

K-Designers is an Equal Employment Opportunity Employer

#INDKDC

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