Workplace Services Manager
2 days ago
GoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. Since 2011, GoodRx has helped consumers save nearly $75 billion on the cost of their prescriptions.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
About the role:
As a Workplace Services Manager, you will manage the day-to-day operations of our San Francisco hub, serving as the primary point of contact for facility-related issues, repairs, and maintenance. Your responsibilities include overseeing on-site food and beverage services, coordinating with Workplace Experience and IT teams, managing service vendors, and planning and executing internal events. You will also manage workplace forms and tickets, support reception and security, and handle seating assignments, occupancy reporting, and mail distribution.
Roles and responsibilities in the hub:
- Manage day-to-day facility operations of our beautiful San Francisco hub, including being the POC for issues, repairs, maintenance, receiving, desking, access control, and security.
- Oversee, manage, and facilitate the onsite daily F&B programming.
- Resourcefully and consistently manage our service vendors (Day porter, First Aid, Sanitation).
- Be the main point of contact for on-site/off-site events: Concept, plan, and execute any added employee events, including company-wide parties, happy hours, team-hosted summits, and GoodRx all-hands.
- Collaborate closely with the Engagement team to produce monthly events in the hub. Responsibilities include brainstorming event concepts, coordinating logistics, managing event timelines, and ensuring smooth operations on the event day. Work with vendors, secure necessary supplies, and assist in post-event evaluations to continuously improve future events.
- Maintain and cultivate internal culture by working closely with the Comms & Engagement and Executive Leadership.
- Manage vendor relationships for the San Francisco hub (Snacks, meals, plants, maintenance, etc.).
- Oversee the Snack & Beverage Program for GoodRx:
- Communications for any machine repairs or replacements.
- Management of inventory.
- POC for vendors.
- Management of monthly menus (if/when we bring them back).
- Track and manage the budget for office operations and events, ensuring cost-effectiveness and adherence to financial guidelines.
- Management of Workplace forms and Service Now Tickets.
- Manage on-site parking access and monthly user list.
- Continued support of reception/security:
- Responsible for welcoming any large groups/tours, VIP guests, and VIP candidates.
- Manage seating assignments for all new San Francisco employees.
- Manage occupancy reporting and seating requests for hot desking.
- Handling mail and package distribution, including sending out packages.
Qualifications:
- Proficiency in Google Applications and ServiceNow and outstanding communication and collaboration skills are required.
- The ideal candidate is self-directed, detail-oriented, and a creative problem-solver with high integrity and strong emotional intelligence.
- Experience in workplace coordination, event planning and delivery, vendor management, and spreadsheet tracking is essential.
- A minimum of 3-5 years of relevant experience is required.
- The role also requires lifting to 50 lbs and moving hub furniture as needed. Candidates must be available on-site during business hours, Monday through Friday.
GoodRx is committed to providing reasonable accommodations for candidates with disabilities during our recruiting process. If you need any assistance or accommodations due to a disability, please reach out to us at .
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast. For more information, visit .#J-18808-Ljbffr
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