Principal Key Account Manager

3 days ago

New York NY United States Tbwa ChiatDay Inc Full time

RollWorks, a division of NextRoll, is seeking a Key Account Manager. In this role, you will be part of the Account Management Team, a growing and skilled team managing executive relationships and expansion strategies with RollWork’s largest enterprise customers. You will proactively challenge yourself to be on top of the marketing industry and competitive trends, be a leader and project manager to get things done efficiently, be an innovative thinker, and be a strategic relationship manager comfortable working with executives. You will work with an industry-defining team with a clear vision, surrounded by intelligent and caring people passionate about taking on and overcoming challenges together. This is an opportunity to have a material business impact on a quickly growing company in a developing space.

This role is open in San Francisco, New York City, Canada Remote, or United States Remote locations.

The impact you’ll make:
  • Key Account Managers are responsible for the commercial aspect of the customer’s business by focusing on retaining and expanding their book of business with 10-15 accounts, ultimately driving more revenue and creating marketing and sales success for their customers.
  • Work harmoniously with Customer Success Manager(s) as they support their book of customers jointly.
  • Develop and expand into cross-functional relationships across several customer departments to build value and interest for each role (personas include: marketing, executives, marketing operations, sales, and sales operations).
  • Manage contracts, negotiations, billing, legal, and financial questions internally and externally for the customer relating to their relationship and agreement with RollWorks.
  • Work collaboratively with the new business and onboarding teams to ensure a frictionless and standardized new customer experience.
  • Develop relationships internally to advise and improve processes and support our customers more effectively and efficiently, including: Customer Success, Solution Consultants, Product, Finance, Revenue Operations, and Legal.
Skills you’ll bring:
  • 8+ years successful technology sales experience, strong preference for experience in ad-tech, digital marketing, and/or B2B account based marketing
  • Track record of success in customer facing roles
  • Proven ability to achieve a quarterly managed sales quota, with proficient experience in expanding deals, alongside managing sales processes
  • SaaS experience and an understanding of MEDDPICC are a huge plus
  • Experience working in a dynamic, evolving, high-energy sales culture
  • Exhibit strong prospecting skills across multiple channels, including phone, LinkedIn, video, and email
  • Ability and willingness to travel to meet each of your accounts within the US once per quarter
Benefits and perks:
  • Competitive salary and equity
  • 100% employee coverage for medical, dental and vision premiums
  • Short and long term disability benefits at no cost to the employee
  • Basic life and AD&D insurance at no cost to the employee
  • 401K Plan (Pre-tax and Roth)
  • 4 weeks of paid time off and work/life balance
  • Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)
  • Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)
  • Ample opportunities to volunteer with local organizations with NextRoll Gives Back
  • For additional benefits not mentioned, visit our Careers page
About RollWorks:

At RollWorks, we get buyers. We've spent 15 years collecting and refining 4.2 billion digital profiles, representing the most comprehensive and trustworthy buyer dataset on the market. We use AI and machine learning to turn buyer data into actionable insights and help customers activate those insights to drive full-funnel outcomes using our exceptional native B2B advertising product and integrations into 24 additional marketing and sales tools. By marrying cutting-edge buyer data, insights, and activation capabilities with our industry-leading ease of use, we enable growth-oriented B2B marketers to deeply understand their buyers and rapidly drive business results.

We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer.

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