Technical Support Specialist

4 days ago


Denver CO United States The Intersect Group Full time

Job Description:

The Technology Support Specialist will serve as a member of the Technology Services Help Desk team providing courteous and expert technical support to team members in all locations via ticketing system, remote access, desk-side support, phone calls, emails, self-service, and walk-ups. This position will require the ability to multitask among several duties including but not limited to installation, troubleshooting and resolving technology issues on various hardware and software, Windows operating systems, prioritizing support requests, and performing ticket documentation. Works collaboratively with other members of the Help Desk team to ensure tickets are being worked and closed within acceptable timelines. Escalates to level 2 and level 3 technology support team members, or a manager, as needed for advanced support


Qualifications:

  • 3 years of tech support experience
  • Bachelors degree in computer science or related field
  • Active Directory experience
  • Ticketing system experience
  • Office 365 knowledge
  • Windows experience


Preferred:

  • CompTIA A+ certification



  • Denver, Colorado, United States New Charter Technologies Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service.Key Responsibilities:Provide...


  • Denver, Colorado, United States ApTask Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at ApTask. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide timely and effective technical support to end-users via phone, email, or remote...


  • Denver, Colorado, United States Alterra Mountain Company Full time

    Technical Support SpecialistAlterra Mountain Company is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and support to our customers and internal stakeholders. Your primary focus will be on the stability and maintenance of our Direct to Access...


  • Denver, Colorado, United States ExpertHiring Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to end-users, troubleshooting and resolving technical issues, and ensuring the smooth operation of desktop computers and peripheral equipment.Key...


  • Denver, Colorado, United States DecisionPoint | Cortek Full time

    Job Summary:DecisionPoint | Cortek is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and chatResolve technical issues in...


  • Denver, Colorado, United States Artifact Uprising Full time

    Technical Support SpecialistThe Technical Support Specialist plays a vital role in ensuring the smooth operation of Artifact Uprising's order processing during the holiday season. This individual is responsible for accurately processing orders and ensuring they enter the correct vendor portals.Key Responsibilities:Execute Order Checking on a weekday...


  • Denver, Colorado, United States Artifact Uprising Full time

    Job Title: Technical Support SpecialistThe Technical Support Specialist plays a vital role in ensuring the smooth operation of Artifact Uprising's order processing system. This position requires a detail-oriented individual who can effectively communicate with customers and internal teams to resolve order issues.Key Responsibilities:Execute Order Checking on...


  • Denver, Colorado, United States Bucher & Christian Consulting, Inc. Dba BCforward Full time

    Job Summary:We are seeking a highly motivated Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for monitoring incoming emails to investigate supplies and printer information inquiries. You will also be required to research supplies or devices issues to identify a root cause, resolve the issue, and...


  • Denver, Colorado, United States ApTask Full time

    About ApTaskApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management.Job...


  • Denver, Colorado, United States Workway Full time

    Job Title: End User Support SpecialistWorkway BancForce is a leading national staffing firm that connects qualified job seekers with top employers across the country. We pride ourselves on providing a candidate-centric approach to help individuals find their next career opportunity.Job Summary:We are seeking an experienced End User Support Specialist to join...


  • Denver, Colorado, United States IT Avalon Full time

    Job Description:At IT Avalon, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical support to our end-users, ensuring their productivity and satisfaction.Key Responsibilities:Provide timely and effective technical support to end-users via...


  • Denver, Colorado, United States The Doyle Group Full time

    Software Support SpecialistThe Doyle Group is a trusted partner for Placement and Consulting services, headquartered in Denver, CO. Our core mission is to forge genuine partnerships with our clients who seek strategic talent solutions and to assist highly skilled candidates looking for their next career opportunity. With over 30 years of industry experience,...


  • Denver, Colorado, United States Bucher & Christian Consulting, Inc. Dba BCforward Full time

    Job Title:Technical SupportJob Summary:We are seeking a highly motivated Technical Support professional to join our team. As a Technical Support specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Monitor incoming emails to investigate supplies and printer information...


  • Denver, Colorado, United States Alerio Technology Group Full time

    Job DescriptionAs a Technical Support Specialist at Alerio Technology Group, you will provide daily technical assistance to Faculty, Staff, and Students in a K-12 campus environment.Responsibilities include:Providing technical support for Faculty, Staff, and StudentsAssisting with Google Classroom tools, Chromebooks, Windows, and Mac-based lab and student...


  • Denver, Colorado, United States Decision Point Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at DecisionPoint Corporation. As a Technical Support Specialist, you will be responsible for providing end-user support to the Department of Interior, Bureau of Land Management (BLM) Information Technology Operation Support Services.This role is largely responsible for...


  • Denver, Colorado, United States Workway Full time

    Workway is a leading national staffing firm that connects skilled professionals with top companies across the nation.We are seeking a highly skilled Technical Support Specialist to join our team.The ideal candidate will have a strong background in desktop and remote support, with expertise in Office 365, Service NOW, and Windows 10/11.Responsibilities will...


  • Denver, Colorado, United States Workway Full time

    Workway BancForce is a leading national staffing firm that connects qualified job seekers with top companies across the nation. We pride ourselves on offering a candidate-centric model to help job seekers find their next career opportunity.Job SummaryWe are seeking a Technical Support Specialist to join our team. The successful candidate will be responsible...


  • Denver, Colorado, United States Workway Full time

    At Workway, we pride ourselves in offering a candidate-centric model to assist job seekers in finding their next career opportunity.We are seeking an End User Support Specialist responsible for providing high-level customer service and technical support for end-user computer and networking issues.Key responsibilities include:Installing, configuring, and...


  • Denver, Colorado, United States Care Synergy Full time

    Job SummaryCare Synergy is seeking a skilled Technical Support Specialist to provide day-to-day IT support across our affiliates. This role requires exceptional client services skills, resourcefulness, and a passion for IT.Key ResponsibilitiesProvide IT support to end-users, including troubleshooting hardware and software issues, and resolving technical...


  • Denver, United States Artifact Uprising Full time

    The Technical Support Specialist ensures that all orders placed through the Artifact Uprising website are processed accurately and enter the appropriate vendor portals during our holiday season (Order Checking). Success in this role is shown through following guidelines: being a problem-solver, communicating cross-functionally, and resolving order issues....