Retention Executive

2 months ago

San Tan Valley AZ United States DISH Full time

Company Summary
DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Department Summary
Our award-winning Inside Sales & Retention team successfully influences existing and future customer decision-making by selling the value of DISH's products and services using a consultative approach. This is 100% inbound new and existing customers - no cold calling Job Duties and Responsibilities
The Retention Account Executive position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenue. DISH provides the training, development and tools to be successful.
Key Responsibilities

* Successfully sell DISH and Boost Mobile products and services to new and existing customers
* Assess each customer's needs and offer the best value
* Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
* Effectively manage time, open to learning new methods and looking to advance as a sales contributor
* Build and maintain customer relationships
* Document customer information including demographic, billing, etc.
* Provide excellent customer service, listen to the customer and ensure their satisfaction

What's In It for You?
Uncapped Commission and No Cold Calling, Ever .
At DISH, our Retention Account Executives handle 100% inbound calls. We give you the best tools, products and services on the market to fast-track your career. It's all part of how DISH sets you up for success.
Compensation
$17.75/hour base pay plus uncapped commission. Target compensation is $64,000/year, with the potential to earn significantly more based on performance. Top performers make well over six figures annually You'll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increase.
You'll also receive:

* Paid training and ongoing development to maximize your career potential
* Medical, dental and vision insurance benefits
* Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement
* Complimentary DISH TV programming at your home, plus deeply discounted Sling TV and Boost Mobile plans
* Rewards and Recognition program offering food days, high-value prizes, elaborate trips and so much more

Skills, Experience and Requirements

* Excellent verbal, written and interpersonal communication skills
* High school diploma; college graduates preferred
* Pre-employment screen, which may include a drug test
* Must be able to work full-time, on-site in one of our Direct Sales facilities
* Must have open availability to work provided schedules
* Have a smartphone or other device with an active network connection

Environment

* On-site location
* Desk position
* Full-time schedule provided post-offer - variable hours which include weekends and holidays
* Ability to bid on available work schedules based on performance, attendance and quality assurance

Salary Ranges

Compensation: $17.75/Hour
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

  • Service & Retention Executive

    1 week ago

    San Tan Valley, AZ, United States DISH Full time

    Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network . Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile. Our award-winning Inside Sales & Retention team...

  • Retention Executive

    1 week ago

    San Tan Valley, AZ, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.   Today, our brands...

  • Retention Account Executive

    1 month ago

    San Tan Valley, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Retention Account Executive

    3 months ago

    San Tan Valley, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Retention Account Executive

    1 month ago

    Chandler, AZ, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Customer Retention Representative

    1 month ago

    San Tan Valley, United States DISH Full time

    Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building Americas First Smart Network.Today, our brands include EchoStar,...

  • Retention Account Executive

    4 days ago

    San Tan Valley, United States DISH Full time

    Company Summary$17.75 Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training!  DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming,...

  • Retention Account Executive

    3 days ago

    San Tan Valley, AZ, United States DISH Full time

    Company Summary$17.75 Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training!DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart...

  • Retention Account Executive

    2 months ago

    Chandler, AZ, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America's First Smart Network---. -Today, our brands include...

  • Retention Account Executive

    2 days ago

    San Tan Valley, United States DISH Full time

    Company Summary$17.75 Base Pay + Uncapped Commission with 1st year on-target earnings of $68,000. No experience required. We provide full-time paid training!DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart...

  • Sales Account Executive

    2 months ago

    San Tan Valley, United States DISH Full time

    Job Description Company SummaryDISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our...

  • Sales Account Executive

    1 month ago

    San Tan Valley, United States DISH Full time

    Company Summary DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™. Today, our brands include...

  • Chief Marketing Retention Officer

    3 weeks ago

    San Francisco, California, United States Stars Group Full time

    About the RoleWe are seeking an experienced Chief Marketing Retention Officer to join our team at Stars Group. As a key member of our leadership team, you will play a critical role in driving revenue growth and user engagement across our portfolio of games.The successful candidate will have a proven track record in developing and executing customer retention...

  • Customer Retention Specialist

    3 days ago

    San Antonio, Texas, United States SPECTRUM Full time

    Job OverviewAt Spectrum, we offer a rewarding career opportunity as a Customer Retention Specialist. As a key member of our team, you will be responsible for maximizing opportunities to retain existing customers while retaining and upselling core products. Your primary goal will be to execute retention strategies that balance saving customers with retaining...

  • Head of Acquisition and Retention

    4 weeks ago

    San Francisco, California, United States Monfefo LLC Full time

    **Job Description:**We're looking for a talented Head of Growth to join our team at Ramen Hero. In this role, you will be responsible for managing all growth activities with a strong sense of ownership – developing and executing growth strategies in the areas of customer acquisition and retention.Your Key Responsibilities:Drive business growth through...

  • Client Retention Specialist

    3 weeks ago

    San Antonio, Texas, United States Full Circle Insights Full time

    Take Your Career to the Next Level as a Client Retention Specialist!About the RoleWe're looking for an experienced professional to join our team as a Client Retention Specialist. As a member of our customer success team, you'll play a critical role in ensuring client satisfaction and driving revenue growth through effective account management and strategic...

  • Telecom Sales and Retention Representative

    3 days ago

    San Antonio, Texas, United States SPECTRUM Full time

    About UsSpectrum Communications is known for its commitment to serving nearly 32 million customers across 41 states. As a leading provider of internet, TV, Mobile, and Voice services, we strive to deliver exceptional customer experiences. Our company values diversity and inclusion, providing equal opportunities for employment and advancement. We believe that...

  • Digital Account Executive

    1 month ago

    San Francisco, United States Business Executive Coach Full time

    United States of America (San Francisco) *This post was created on behalf of one of Bravado’s clients. Our client is the sole provider managing both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle. They handle global supplier onboarding, procurement controls, invoice...

  • Retention Representative

    3 weeks ago

    Vado, NM, United States DISH Full time

    Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building Americas First Smart Network.Today, our brands include...

  • Retention and Expansion Expert

    4 days ago

    San Francisco, California, United States Gorgias Full time

    About the OpportunityWe are seeking a Retention and Expansion Expert to join our team at Gorgias. In this role, you will be responsible for managing the post-sale lifecycle of our Convert product, ensuring customer satisfaction and driving growth.Conduct thorough onboarding sessions with new customers, tailoring the experience to drive adoption of our...