Desktop Support Technician

2 weeks ago


Hannibal MO United States eTeam Full time

Position: Desktop Support Tech

Location: Hannibal, MO, 63401 (Onsite)

Duration: 6 Months CTH


Responsibilities:

Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.

Provide support to client-identified VIPs

Responds to change management requests, including installing new PC equipment, providing end-user desk-side support, and other related activities.

Perform Install/Move/Add or Change (IMAC) activities.

Perform all assigned desk-side support activities

Display outstanding technical and professional services skills at all times

Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines

Proactively communicate with the end user and service desk personnel regarding arrival times, repair time estimates, and the status of the repair

Understands and follows all documented service operations policies and procedures.

Other duties or certifications may be assigned to meet business needs


Education and Experience:

Typically requires technical school certification or equivalent of 2-4 years of relevant experience

Certifications and Qualifications:

Maintain all required OEM Certifications as directed by Management

Knowledge of relevant software and hardware systems

Understanding of ITIL methodologies

A+ certification is desired

May require additional customer-specific certifications or training as required


Skills:

Excellence in communication and customer-facing skills

Strong oral, written, and interpersonal skills

Ability to follow instructions and processes with minimal instruction

Must own a basic repair kit

Additional requirements may exist if the offer of employment is extended.



  • Palmyra, MO, United States Insight Global Full time

    This role is Monday - Friday onsite in Palmyra, MO Must Haves:3–5 years of experience in desktop support or a related field.Proficiency in Windows 10 and 11 operating systems.Strong troubleshooting skills for hardware and software issues.Ability to lift and move equipment weighing up to 50 pounds.Excellent communication and interpersonal skills.Ability to...


  • Hannibal, United States eTeam Full time

    Position: Desktop Support Tech Location: Hannibal, MO, 63401 (Onsite) Duration: 6 Months CTH ResponsibilitiesPerforms basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.Provide support to client-identified...


  • Hannibal, United States eTeam Full time

    Position: Desktop Support TechLocation: Hannibal, MO, 63401 (Onsite)Duration: 6 Months CTHResponsibilities:Performs basic and moderately complex troubleshooting and repair activities, typically associated with an end-user environment, including but not limited to PCs, desktops, laptops, tablets, and printers.Provide support to client-identified VIPsResponds...


  • Kansas City, MO, United States Insight Global Full time

    Must Haves: Basic troubleshooting skillsMonitors, desktops, printers, devices, wire managementA very basic understanding of Excel Must be able to lift 50 lbsReliable transportationThey have multiple sites in the area this person will have to travel toSoft skills - detail oriented, can hold a conversation well, great customer service, and presents themselves...


  • Palm Springs, CA, United States Gravity IT Resources Full time

    Job Title: Desktop TechnicianJob Type: Direct Hire Location: Palm Springs, California (On Site)Position Overview: This position offers an exciting opportunity for candidates eager to grow in healthcare IT applications, with a primary responsibility for addressing and resolving end-user issues escalated from the help desk in a leading healthcare system in the...


  • Houston, TX, United States Intellegens, Inc. Full time

    IT Desktop Support Job descriptionThe desktop support technician role has the primary responsibilities of a ticket manager. We are looking for an individual, preferably with an IT-related degree and at least 5 of desktop support experience who is excited about a career in the IT field. As a ticket manager, the employee will receive tickets in relation to IT...


  • Frederick, MD, United States Apex Systems Full time

    Onsite IT Migration Support Technician/Desktop Support Technician Project Overview: Project is ONLY from 11/8-11/23Great opportunity to get your foot in the door and gain some hard to attain technical skills in IT - Not only do you get to work with a well-known company that would allow you to make more connections for your next role! Email -...


  • Holmdel, NJ, United States NTT DATA Full time

    Req ID: 297613 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Holmdel, New Jersey (US-NJ), United States (US).This role requires...


  • Phoenix, AZ, United States Sharp Decisions Full time

    TITLE : Desktop Support Technician/Desktop technician (Local to Phoenix, AZ)LOCATION : Phoenix, AZPAY RATE : $25.82/HR w2CONTRACT DURATION : 12 months with possible extensionNO C2C CANDIDATES/NO W2 REFERRALS WILL BE CONSIDEREDEnd User Device Replacement **Looking for candidates that are skilled in imaging computers, and any experience in Tanium. EUDR...


  • Long Beach, CA, United States TEKsystems Careers Full time

    *Description:* The IT Field Desktop Support Technician is IT’s primary customer support interface with end-users. The technician provides PC, network, server and phone support to end-users at home office, regional office and job site locations. This position will work closely with our Service Desk provider and IT management to support a wide variety of...


  • Pecos, TX, United States Danta Technologies Full time

    We are looking for Field Service Support Technician who can work onsite at Pecos, TX 79772 Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect. Responsibilities for this position may include but are not limited to: Primary desktop support for Windows Operating System, Mobile Device...


  • Long Beach, CA, United States TEKsystems Full time

    Description:The IT Field Desktop Support Technician is IT’s primary customer support interface with end-users. The technician provides PC, network, server and phone support to end-users at home office, regional office and job site locations. This position will work closely with our Service Desk provider and IT management to support a wide variety of...


  • Philadelphia, PA, United States TEKsystems Careers Full time

    *Description:* Technician will be supporting executive/leadership users at company so will need to be very polished with the customer service approach. Provide End User technical support in a fast paced desktop support environment. Primary job function is to provide general maintenance tasks, troubleshoot and repair a range of supported devices/systems and...

  • Desktop Support

    2 weeks ago


    New York, NY, United States Nesco Resource Full time

    Nesco is seeking IMAC & Desktop Support Technicians for their client in the financial services industry, in New York, NY (Midtown). This is a 3 month contract opportunity. Technicians will be responsible for pre-setup and imaging on new equipmentBackup, disconnect, and reconnect end users' desktops at new locationTest equipment and support end users at new...


  • Philadelphia, PA, United States TEKsystems Full time

    Description:Technician will be supporting executive/leadership users at company so will need to be very polished with the customer service approach. Provide End User technical support in a fast paced desktop support environment. Primary job function is to provide general maintenance tasks, troubleshoot and repair a range of supported devices/systems and...


  • Portland, OR, United States TEKsystems Full time

    A Large Healthcare Company in Portland, OR is hiring a Desktop Support Technician to join the team for a great opportunity!Job Description:The main function of this tech is to join a team of 5 and keeping track of where the laptop goes and to what hospital.Hardware refresh team and rolling out window 10 laptops.Hardware installs and support printer...


  • Portland, OR, United States TEKsystems Full time

    A Large Healthcare Company in Portland, OR is hiring a Desktop Support Technician to join the team for a great opportunity!Job Description:The main function of this tech is to join a team of 5 and keeping track of where the laptop goes and to what hospital.Hardware refresh team and rolling out window 10 laptops.Hardware installs and support printer...


  • Nashua, NH, United States GeoLogics Corporation Full time

    Role: Desktop Support TechnicianClient: DOD-AerospaceLocation: Nashua, NHDuration: 6-month contract w/ possible extensionHourly Rate: up to $37/hr (W2, non-benefited)You must be a US Citizen to apply. Position Description:Supports computer users with the installation of hardware, software, and networking components to meet personal computer needs.Performs...


  • Fort Worth, TX, United States Buchanan Technologies Full time

    Job Title: Desktop Support TechnicianJob Details:Location: On-Site Fort Worth, TXShift Time: M-F 8-5Salary: $52,000.00Position Overview:We are seeking a skilled Desktop Support Technician to join our team and provide on-site technical support for end users at our Fort Worth location. The primary goal of this role is to diagnose, repair, and support IT...


  • Overland Park, KS, United States TEKsystems Full time

    Description:Client is looking for a desktop support technician to add to their team. Ideal candidates will need to have experience with diagnosing, trouble-shooting and documenting issues related to password resets, software & hardware, Active Directory and MS Office 365. Managers are also looking for a team player and someone who is ambitious to learn...