Services Business Strategy Director

1 day ago


Seattle WA United States salesforce Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Customer Success

About Salesforce:

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Marketing Cloud Strategists lead and drive vision, strategy, and alignment with our Salesforce customers’ Marketing Leaders. We focus on delivering vision-to-value by redefining our customers’ businesses through an experience-led, human-centered approach. We bring a deep level of expertise in transforming businesses and brands—focusing on seamlessly integrating business goals and the power of our Salesforce platform. We work with customers to define their vision, plan their strategies and launch transformational experiences that create measurable impact. This role supports our Comms industry teams.

Responsibilities

Key Responsibilities:

  • Responsible for building strategic relationships with our most senior C-level customers to significantly help guide them in addressing their transformational Marketing Cloud and Data Cloud needs.
  • Accountable to create various degrees of appropriate transformational strategic visions, digital maturity assessments, roadmaps, customer & user experience journey maps, and other strategic recommendations - with the expectation of also bringing these experiences to life.
  • Be the catalyst for change between technology, brand, and business - with a strong skill in working with Marketing technology.
  • Partner with Industry Portfolio Leads on new business by identifying new business opportunities and connecting the appropriate abilities needed to support.
  • Support business development in pursuits, solutions, estimation and high level staffing plans.
  • Use compelling storytelling and future visioning to drive consensus, alignment, and implementation of visions.
  • Drive a culture of business value-driven decision making and measurement.
  • Partner with cross-functional teams, agencies, and partners - up to an executive level.
  • Develop thought leadership, being a champion of innovation and standard processes.
  • Provide leadership for teams within the Marketing workstream.
Leadership Qualities
  • Strategic Thinker: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles.
  • Talent Management: Has a passion for building great teams - validated ability to develop others who have significantly contributed to company success with a history of building strong project delivery. Champions talent beyond own organization.
  • Innovate for Growth: Always thinking about how to make improvements; able to implement changes that map to business strategy. Stays abreast of pioneering technology trends.
  • Focus on Customer Success: Builds and manages relationships with customers; shapes solutions that have significant positive impact on their business.
  • Builds Trust and Credibility: Makes decisions based on organization’s values - actions are consistent with company’s core values. Ability to set clear vision - role models a growth mindset and shares mistakes widely for others to benefit and embraces a learning mentality.
  • Lead & Adapt to Change: Thrives in a changing, dynamic environment - Relishes leading even when times are tough and models the attributes of a GREAT leader.
  • Courageous Communicator: Must be able to take an unpopular stand if vital for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges.

Desired Skills & Experience:

  • 15+ years experience, with 8+ years leadership experience.
  • Salesforce Marketing Cloud and Data Cloud product knowledge and expertise as well as knowledge of Salesforce products and ecosystem - at an enterprise level.
  • Experience leading teams at a Director+ level and comfort combining business case evaluation, idea-to-reality planning, analysis-led insight development, and strategy to build best-in-class programs.
  • Industry experience in Comms/ Media/ Telco highly preferred.
  • Experience delivering to large groups, and executive level marketers.
  • Proficiency in Google Workspace suite, including Slide development, and digital collaboration tools like Miro, Mural, or similar.
  • Strong written and verbal communication skills - with an emphasis on compelling storytelling and visualization skills (virtual and onsite presentations or workshops).
  • Design and facilitation of workshops, user testing, and research sessions.
  • Strong analytical skills, or the ability to translate large and complex sets of information into simple digestible stories.
  • A commitment to listen and learn with empathy and a curious approach to problem solving.
  • Confident, strategic leader with proven track record of ownership and accountability in your career.
  • Bachelor’s or advanced degrees, or equivalent in work experience.
#J-18808-Ljbffr

  • Morristown, NJ, United States Taylor Strategy Partners Full time

    Description The Director of Portfolio Strategy will report to the Portfolio Marketing and Operations Head and will work in close collaboration with brand, sales, and partners to define portfolio strategies and tactics. You will be responsible for developing and leading the execution of the portfolio marketing strategy to develop a unique cross-brand...


  • Austin, TX, United States RWE Renewables America, LLC Full time

    RWE Clean Energy, LLC Functional area: Corporate Development / StrategyRemuneration: Exempt The Director, Business Strategy is part of the broader Strategy department and plays a critical role in shaping the direction and growth of the company. This team leads and consolidates the annual strategy review, coordinates the implementation of strategic...


  • , MA, United States Director File Full time

    Newfound Associates is a Massachusetts based executive search firm that specializes in Wealth Management recruitment. We are presently conducting a Wealth Management Director search for a well-established Northern New England Registered Investment Advisory firm with relationships throughout VT, NH, Western MA and Upstate NY. This is a planning-oriented RIA...


  • Seattle, United States salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Customer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across...


  • Seattle, United States salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Customer SuccessAbout Salesforce:We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry...

  • Strategy Director

    1 day ago


    Atlanta, GA, United States BrightHouse Full time

    BCG BrightHouse exists to Discover True Light in the World. Nearly 30 years ago, we created the frameworks for discovering and embedding purpose. Since then, we’ve helped clients around the world transform their culture, accelerate their growth, and infuse true meaning into their brands. Our Atlanta office is looking for a Strategy Director to join our...


  • Dallas, TX, United States Koch Business Solutions, LP Full time

    Your Job Koch Real Estate Investments (KREI) is seeking a Director - Credit Strategies to join the team to focus on structured capital and credit investing. We are seeking a highly skilled and experienced real estate professional to source, underwrite, and execute on large scale structured capital solutions. The ideal candidate will have a diverse background...


  • Seattle, WA, United States DFL Full time

    We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination. Welcome to EA Mobile, home to developers working on iconic franchises such as...


  • , TN, United States Monogram Health, Inc. Full time

    The Monogram Health Director, Product & Strategy will work closely with leadership to support high priority strategic initiatives. The Director, Product & Strategy will work across business units to support advanced market and external research coupled with quantitative and qualitative insights, provide recommendations to senior management, and demonstrate...


  • Columbia, SC, United States NP Strategy Full time

    This director role at NP Strategy is ideal for accomplished leaders in strategic communications and public relations who excel at media relations. It offers the opportunity to contribute actively to the success of a dynamic and flourishing team. This position could offer direct management of team members and requires an expertise in building and maintaining...


  • Washington, IN, United States Salesforce, Inc. Full time

    The Marketing Cloud Strategists lead and drive vision, strategy, and alignment with our Salesforce customers’ Marketing Leaders. We focus on delivering vision-to-value by redefining our customers’ businesses through an experience-led, human-centered approach. We bring a deep level of expertise in transforming businesses and brands—focusing on...


  • Fort Lauderdale, FL, United States Zimmerman Advertising Full time

    Account Planning --> Brand Strategy Director ID: 3975 Full-Time/Regular The Director, Brand Strategy plays a vital role in developing business solutions and marketing campaigns for a range of products and services. This position’s role is to combine the attitudes and interests of consumers, clients and creatives to help produce effective creative...

  • Strategy Director

    2 days ago


    Atlanta, GA, United States Iris Full time

    We’re Iris! A creative, strategy and innovation company that uses the power of participation to excite progress for businesses. We are for likeminded, progressive individuals, and for brands that realize that maintaining the status quo is a dangerous thing to do. The Opportunity: We're looking for an inspirational Strategy Director to join our Atlanta...


  • , MA, United States Solid Biosciences Inc. Full time

    Director / Senior Director, Business Development and Corporate Strategy Reports to: SVP, Business Development Company Overview: Solid Biosciences is a life science company focused on advancing a portfolio of neuromuscular and cardiac programs, including SGT-003, a differentiated gene therapy candidate for the treatment of Duchenne, AVB-401, a gene therapy...


  • Seattle, Washington, United States FIRST FED Full time

    Improve Treasury Management with Our TeamAt FIRST FED, we're a local community bank on an exciting growth trajectory. With 18 locations and 12 full-service branches in Western Washington, our team has the expertise to drive treasury management fee income and core deposit growth.We've been recognized as a Best Workplace for three consecutive years and Top...


  • Tempe, AZ, United States DriveTime Automotive Group, Inc. Full time

    What’s Under the Hood DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of...


  • San Francisco, CA, United States SFO Full time

    Overview: AvAirPros Services is a privately held, employee-owned commercial aviation consulting and management firm serving airlines and airports across the US. AvAirPros Services offers a competitive salary and a generous benefits package that includes company-paid health benefits for employees, paid time off, and employee ownership. AvAirPros Services is...


  • Seattle, United States salesforce.com, inc. Full time

    Director, Strategy and Operations, Salesforce AIAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your...


  • Princeton, NJ, United States MRM McCann Full time

    Title: Strategy Director- Brand Location: Princeton, NJ Description: We are seeking a Strategy Director to support a pharmaceutical portfolio. In this position, you will play a critical leadership role on accounts guiding both clients and internal teams. We're looking for someone with a strong pharmaceutical and healthcare marketing background to both HCPs...


  • Columbus, OH, United States Centerline Business Services Full time

    At Centerline Business Services, we elevate back-office functions to a strategic asset. We empower our client groups by providing a compliance-centered framework that provides insight and drives strategy. We are looking for a Human Resources Director who will provide strategic counsel to assigned client companies as well as hands-on day-to-day HR support,...