Services Business Strategy Director

4 days ago

Seattle, United States salesforce Full time

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category: Customer Success

About Salesforce:

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Marketing Cloud Strategists lead and drive vision, strategy, and alignment with our Salesforce customers’ Marketing Leaders. We focus on delivering vision-to-value by redefining our customers’ businesses through an experience-led, human-centered approach. We bring a deep level of expertise in transforming businesses and brands—focusing on seamlessly integrating business goals and the power of our Salesforce platform. We work with customers to define their vision, plan their strategies and launch transformational experiences that create measurable impact. This role supports our Comms industry teams.

Responsibilities

Key Responsibilities:

  • Responsible for building strategic relationships with our most senior C-level customers to significantly help guide them in addressing their transformational Marketing Cloud and Data Cloud needs.
  • Accountable to create various degrees of appropriate transformational strategic visions, digital maturity assessments, roadmaps, customer & user experience journey maps, and other strategic recommendations - with the expectation of also bringing these experiences to life.
  • Be the catalyst for change between technology, brand, and business - with a strong skill in working with Marketing technology.
  • Partner with Industry Portfolio Leads on new business by identifying new business opportunities and connecting the appropriate abilities needed to support.
  • Support business development in pursuits, solutions, estimation and high level staffing plans.
  • Use compelling storytelling and future visioning to drive consensus, alignment, and implementation of visions.
  • Drive a culture of business value-driven decision making and measurement.
  • Partner with cross-functional teams, agencies, and partners - up to an executive level.
  • Develop thought leadership, being a champion of innovation and standard processes.
  • Provide leadership for teams within the Marketing workstream.
Leadership Qualities
  • Strategic Thinker: Ability to translate details into bigger picture implications driving the business forward, challenging the status quo. Understands industry, market and organizational dynamics with the intellectual horse-power to handle growing complexity and ambiguity. Aligns the right resources to the task at hand; foresees and plans around obstacles.
  • Talent Management: Has a passion for building great teams - validated ability to develop others who have significantly contributed to company success with a history of building strong project delivery. Champions talent beyond own organization.
  • Innovate for Growth: Always thinking about how to make improvements; able to implement changes that map to business strategy. Stays abreast of pioneering technology trends.
  • Focus on Customer Success: Builds and manages relationships with customers; shapes solutions that have significant positive impact on their business.
  • Builds Trust and Credibility: Makes decisions based on organization’s values - actions are consistent with company’s core values. Ability to set clear vision - role models a growth mindset and shares mistakes widely for others to benefit and embraces a learning mentality.
  • Lead & Adapt to Change: Thrives in a changing, dynamic environment - Relishes leading even when times are tough and models the attributes of a GREAT leader.
  • Courageous Communicator: Must be able to take an unpopular stand if vital for the betterment of our business. Must encourage a transparent and healthy debate while seeking the best alternative. This leader is looked to for direction in a crisis, faces adversity head on, and is energized by tough challenges.

Desired Skills & Experience:

  • 15+ years experience, with 8+ years leadership experience.
  • Salesforce Marketing Cloud and Data Cloud product knowledge and expertise as well as knowledge of Salesforce products and ecosystem - at an enterprise level.
  • Experience leading teams at a Director+ level and comfort combining business case evaluation, idea-to-reality planning, analysis-led insight development, and strategy to build best-in-class programs.
  • Industry experience in Comms/ Media/ Telco highly preferred.
  • Experience delivering to large groups, and executive level marketers.
  • Proficiency in Google Workspace suite, including Slide development, and digital collaboration tools like Miro, Mural, or similar.
  • Strong written and verbal communication skills - with an emphasis on compelling storytelling and visualization skills (virtual and onsite presentations or workshops).
  • Design and facilitation of workshops, user testing, and research sessions.
  • Strong analytical skills, or the ability to translate large and complex sets of information into simple digestible stories.
  • A commitment to listen and learn with empathy and a curious approach to problem solving.
  • Confident, strategic leader with proven track record of ownership and accountability in your career.
  • Bachelor’s or advanced degrees, or equivalent in work experience.
#J-18808-Ljbffr

  • Services Business Strategy Director

    1 day ago

    Seattle, United States salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Customer SuccessJob DetailsAbout SalesforceWe’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across...

  • Financial Services Strategy Leader

    1 week ago

    Seattle, Washington, United States FIRST FED Full time

    Improve Treasury Management with Our TeamAt FIRST FED, we're a local community bank on an exciting growth trajectory. With 18 locations and 12 full-service branches in Western Washington, our team has the expertise to drive treasury management fee income and core deposit growth.We've been recognized as a Best Workplace for three consecutive years and Top...

  • Director, Strategy and Operations, Salesforce AI

    3 weeks ago

    Seattle, United States salesforce.com, inc. Full time

    Director, Strategy and Operations, Salesforce AIAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your...

  • Services Business Strategy Director

    2 days ago

    Seattle, WA, United States salesforce Full time

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Customer Success About Salesforce: We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every...

  • Media Strategy Director

    1 week ago

    Seattle, Washington, United States Publicis Sapient Full time

    Publicis Sapient: Where Diversity is Our StrengthEstimated Salary: $120,000 - $160,000 per year (Seattle, Washington)We are seeking a highly skilled Media Strategy Director to join our team in Seattle. As a senior media expert, you will provide departmental or capability leadership and increase visibility of the media practice.About the Role:Manage a team of...

  • Director of Growth Strategy

    1 week ago

    Seattle, Washington, United States Amazon Inc Full time

    About the RoleWe are seeking a highly skilled Director of Growth Strategy to join our team at Amazon Inc. In this role, you will be responsible for driving growth and profitability through strategic initiatives.

  • Business Development Director

    6 months ago

    Seattle, United States WorldBridge Partners, LLC Full time

    Join a Winning Team as a Business Development Director in Seattle, WA! Are you ready to take your career to the next level? Are you a confident, results-driven individual with a passion for sales and a deep understanding of business dynamics? If you thrive in a competitive environment, enjoy building relationships, and have a knack for sparking meaningful...

  • Marketing Director

    1 week ago

    Seattle, Washington, United States Ernst and Young Full time

    Job OverviewWe are seeking a highly skilled Marketing Director to join our Brand, Marketing and Communications team. As a key member of our team, you will be responsible for developing and implementing the region's marketing strategy and initiatives for various industry practices.About the RoleThis role involves overseeing the successful implementation and...

  • Director of Business Development

    6 months ago

    Seattle, United States SEIU 775 Benefits Group Full time

    Who We Are: SEIU 775 Benefits Group’s mission is to improve the skills, health and stability of the caregiver workforce through innovation and high-quality benefits and programs. We partner with workers, employers and industry stakeholders to collectively solve workforce problems through innovation, creativity and an evidence-based approach. Together,...

  • Senior Director of Financial Strategy

    1 week ago

    Seattle, Washington, United States King County Full time

    About King CountyKing County is a dynamic organization dedicated to serving the residents of Washington state. We are seeking a highly skilled and experienced professional to join our team as a Senior Director of Financial Strategy.

  • Business Development Director

    1 week ago

    Seattle, Washington, United States C1 Full time

    C1 is a leading provider of advanced communications and data technology solutions for businesses. We are seeking an experienced Business Development Director - Sales Growth to join our team.This role requires strong leadership and management skills, with the ability to drive sales growth and revenue expansion. The ideal candidate will have a proven track...

  • Aviation Business Strategy Leader

    3 weeks ago

    Seattle, Washington, United States McKinstry Full time

    About the OpportunityMcKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. We're making a difference in the climate crisis by addressing the climate, affordability, and equity crises through: Renewables and energy servicesEngineering and designConstruction and facility servicesWe need big thinkers,...

  • Business Development Director

    4 weeks ago

    Seattle, United States ACCUR Recruiting Services Full time

    Company Description Our client is the owner of a world-renowned branded apple, popularly regarded as the world's number 1 apple brand in over 90 countries. This organization works closely with the US Trademark Owner and is renowned for its consistent quality and sweet-tart flavor that has captivated a global audience. The majority of the client's licensed...

  • Financial Planning and Business Strategy Leader

    1 week ago

    Seattle, Washington, United States Trident Seafoods Corporation Full time

    Company OverviewTrident Seafoods Corporation is a pioneering leader in responsible fishing practices, committed to fulfilling its mission of sharing wild Alaska seafood with the world. With over 50 years of experience, the company has established itself as a trusted partner in the industry.Salary Range: $180,000 - $200,000 per annumJob DescriptionThe...

  • Business Analyst

    1 week ago

    Seattle, Washington, United States Amazon Full time

    Job SummaryWe're seeking a highly analytical Business Analyst to support Amazon's global 3P fee strategy for upstream and inbound services related to Selling On Amazon.Key ResponsibilitiesOversee business and finance reporting and analytics.Understand input drivers and validate integrity of the reporting to influence strategic decision-making and...

  • Cloud Strategy Specialist: Build Multi-Billion Dollar Businesses

    1 week ago

    Seattle, Washington, United States Amazon Web Services, Inc. Full time

    About the RoleWe're seeking a highly skilled Cloud Strategy Specialist to join our team at Amazon Web Services (AWS). As a key member of our Worldwide Specialist Organization, you will lead the global GTM plan for Amazon Q developer, guiding specialists, architects, partners, and account teams worldwide. Your expertise will set direction and standards for...

  • Director of Guest Services

    1 month ago

    Seattle, United States AccorHotel Full time

    The Director of Guest Experience is responsible for overseeing and leading the Valet Bell Desk Concierge Retail leases and 12th Floor Business Offices at the Fairmont Olympic Hotel. This role is pivotal in ensuring exceptional guest service and satisfaction throughout the guest journey. The Director of Guest Experience will develop and implement strategies...

  • Global Brand Director: Drive Business Growth

    2 days ago

    Seattle, Washington, United States Rover Full time

    Rover, a leading pet care platform, seeks a seasoned Global Brand Director to drive business growth through strategic brand leadership. This pivotal role demands a visionary leader who can navigate the intersection of marketing, product, and customer experience to create a cohesive brand narrative.The ideal candidate will possess a proven track record in...

  • Strategic Director of Health Services

    1 week ago

    Seattle, Washington, United States Community Health Plan of Washington Full time

    Job SummaryWe are seeking a Strategic Director of Health Services to drive vision and strategy for our integrated medical and behavioral utilization management/transitional care programs.ResponsibilitiesOversee the organization's comprehensive utilization management and transitional care strategy, ensuring seamless coordination and operational workflows...

  • Pacific Northwest Transportation Business Development Director

    1 week ago

    Seattle, Washington, United States AECOM Full time

    Job OverviewAECOM is a global leader in infrastructure consulting, delivering projects that create a positive impact around the world. We're seeking an experienced Pacific Northwest Transportation Business Development Director to drive growth for our transportation business based in Seattle, WA.The ideal candidate will be a self-starter with a strong...