Property Management Coordinator

3 days ago

Boston MA United States WinnCompanies LLC Full time

WinnCompanies is looking for a Property Management Coordinator to join our Castle Square team, a 500-units affordable housing and commercial community located in Boston, MA.

In this role, you will assist Property Manager(s) at assigned property or properties with the daily operation of the assigned property and provide administrative support to develop the knowledge and skills needed to effectively manage a property. You will complete special projects as assigned by the direct supervisor.

This position offers a typical work schedule: Monday through Friday 8:30am - 5pm.

Responsibilities
  • Answer calls and schedule leasing tours, conduct tours and qualify applicants, follow up with applicants, keep applicants informed of the application status, enter applicant information into property management software, prepare lease and move-in documents, evaluate competitor properties and/or assess the assigned properties overall marketing initiatives to help achieve overall leasing results.
  • Retain existing residents and increase resident satisfaction: ensure a positive move-in experience, provide continual excellent customer service, facilitate resident programs and services, assist with resident problems as they arise.
  • Work with residents to successfully complete the lease renewal process, which may include completing the tasks necessary to recertify the household for affordable properties.
  • Utilize property management system to collect/post and deposit rents, assess resident charges or process refunds and complete activity related to vendor payments.
  • Conduct a morning tour of the property, inspect apartments, follow up on outstanding work orders, close out completed work orders.
  • Provide administrative support, including routing mail and maintaining resident and property files.
Requirements
  • High School diploma or GED.
  • 1 - 3 years of related work experience.
  • Experience with computer systems, particularly Microsoft Office Suites.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills, positive attitude, and a strong work ethic.
  • Ability to manage multiple assignments and tasks.
  • Ability to exercise good judgment and apply initiative.
  • Excellent organizational skills.
  • Ability to work with a diverse group of people and personalities.
  • Ability to adapt successfully to changing situations and environments.
Preferred Qualifications
  • Bachelor’s degree.
  • Bilingual in Spanish and English.
  • One year of experience in Management.

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

  • Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
  • 401(k) plan options with a company match
  • Various Comprehensive Medical, Dental, & Vision plan options
  • Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
  • Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
  • Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
  • Tuition Reimbursement program and continuous training and development opportunities
  • Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
  • Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more)
  • Flexible and/or Hybrid schedules are available for certain roles
  • Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of : WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you : Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from : We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that cares : We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.

If you are a California Resident, please see our Notice of Collection here .

Current Winn employees should apply through this internal link .

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