Studio Manager

3 weeks ago

Durham NC United States Orangetheory Fitness Full time
Be fit. Change lives. Have fun.

Do you have a zest for life and for fitness? For changing lives and managing a team? For being in charge of the big picture as well as tiny details? If you’re nodding and smiling and all but shouting “YES” then keep on reading, because an Orangetheory Fitness studio manager might be just the career for you.

We’re looking for someone who is driven as well as approachable. Who is task-oriented and willing to be held accountable. Who will look everyone who enters the studio — members, employees, vendors, visitors — in the eye, call them by name, and make time for them. Who can motivate a sales team. Who listens. Who likes to stay fit and to have fun.

If something goes wrong, you get it fixed. If a member is celebrating her 20th class or his 65th birthday, you make sure they’re recognized. When sales goals are set, you surpass them. 

Orangetheory has a feel like no other fitness venue. It’s personal and close-knit; when members walk into a studio, they feel like they’re coming home. Plus, our workouts are backed by science, and that’s what makes them unique and awe-inspiring.

If you want to take on what could be the most challenging, motivating, inspiring, and rewarding career move you could ever make, we want to hear from you. 

We’d love you to have Orangetheory experience, but we’ll take into consideration leadership and management experience somewhere else. Managerial experience, and what goes into day-to-day operations as well as an eye for the future is a plus. Here’s more of what we’re looking for:
  • Excellent verbal and written communication skills
  • Enthusiastic, energetic, personable, and friendly disposition
  • Passion for health and wellness
  • Team player
Still here? Awesome Here are some of the responsibilities of Studio Manager:
  • Work collaboratively with Assistant Studio Managers, Head Coach, Coaches, and Sales team to lead and drive studio's overall effectiveness and efficiency
  • Hold all team members accountable to all Orangetheory Fitness standards
  • Maintain a safe and clean studio
  • Conduct telephone inquiries/follow-up calls and customer care calls
  • Ensuring the proper onboarding of all OTF clients
  • Take responsibility for the studio to ensure superior customer service
  • Manage and participate in events including marketing events
  • Motivate Sales Associates, Assistant Studio Managers, and Coaches in achieving membership sales goals for the studio
  • Provide clear direction and leadership for the studio and all team members
  • Responsible for the hiring, onboarding and training of all studio staff
  • Plan and execute the studio's daily, weekly, and monthly membership goals
  • Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic
  • All other duties as assigned
What we look for (requirements) in a Studio Manager:
  • Have a Bachelor's degree (preferred) and functional computer skills
  • Love helping clients achieve goals and possess excellent customer service skills
  • Are a fitness-minded professional with 1-2 years of experience working in a sales quota environment or as a manager of fitness or retail store
  • Can (truly) multi-task and stay organized in a fast-paced environment
  • Practice positive, motivating and effective interpersonal communication skills
  • Demonstrate the desire to lead employees and motivate teams
  • Have the flexibility to work "retail" hours- days, nights and weekends, as needed
  • Can commit to participating in 2 OTF workouts per week and attend all relevant OTF training programs
Company Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.
  • Flexible schedules
  • WORKOUT FOR FREE
  • Paid Time Off
  • Benefits, including 401k, Health, Dental, Vision and more
  • Paid Parental Leave
  • Fitness casual dress-code
  • Passionate, collaborative work environment
  • Ongoing sales training and development
  • Participation in studio performance based bonus program
Disclaimers:

This employment opportunity is with one of the largest independently owned and operated Orangetheory Fitness Franchise, OT Growth Partners.

OT Growth Partners participates in the federal government's E-Verify Program.
  • E-Verify Participation
  • Right to Work
OT Growth Partners provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
  • EEO is the Law supplement
OT Growth Partners is an Employment-at-Will Employer

OTGPOPS  
Jobs That Make a Real Difference About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

 

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